13 Ratings
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Score 4.9 out of 100
Top Rated
523 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Online Storefront

    Fiserv (First Data) - ICICI Merchant Services

    Feature Set Not Supported
    N/A
    8.2

    Shopify

    82%
    Shopify ranks higher in 9/9 features

    Product catalog & listings

    N/A
    0 Ratings
    8.4
    84%
    131 Ratings

    Product management

    N/A
    0 Ratings
    8.6
    86%
    129 Ratings

    Bulk product upload

    N/A
    0 Ratings
    7.8
    78%
    111 Ratings

    Branding

    N/A
    0 Ratings
    8.2
    82%
    130 Ratings

    Mobile storefront

    N/A
    0 Ratings
    8.6
    86%
    126 Ratings

    Product variations

    N/A
    0 Ratings
    8.0
    80%
    123 Ratings

    Website integration

    N/A
    0 Ratings
    8.4
    84%
    124 Ratings

    Visual customization

    N/A
    0 Ratings
    7.6
    76%
    129 Ratings

    CMS

    N/A
    0 Ratings
    7.9
    79%
    105 Ratings

    Online Shopping Cart

    Fiserv (First Data) - ICICI Merchant Services

    Feature Set Not Supported
    N/A
    8.2

    Shopify

    82%
    Shopify ranks higher in 2/2 features

    Abandoned cart recovery

    N/A
    0 Ratings
    7.9
    79%
    116 Ratings

    Checkout user experience

    N/A
    0 Ratings
    8.6
    86%
    123 Ratings

    Online Payment System

    Fiserv (First Data) - ICICI Merchant Services

    Feature Set Not Supported
    N/A
    8.8

    Shopify

    88%
    Shopify ranks higher in 1/1 features

    eCommerce security

    N/A
    0 Ratings
    8.8
    88%
    127 Ratings

    eCommerce Marketing

    Fiserv (First Data) - ICICI Merchant Services

    Feature Set Not Supported
    N/A
    8.1

    Shopify

    81%
    Shopify ranks higher in 3/3 features

    Promotions & discounts

    N/A
    0 Ratings
    8.1
    81%
    124 Ratings

    Personalized recommendations

    N/A
    0 Ratings
    8.4
    84%
    32 Ratings

    SEO

    N/A
    0 Ratings
    7.8
    78%
    120 Ratings

    eCommerce Business Management

    Fiserv (First Data) - ICICI Merchant Services

    Feature Set Not Supported
    N/A
    7.8

    Shopify

    78%
    Shopify ranks higher in 5/5 features

    Multi-site management

    N/A
    0 Ratings
    6.7
    67%
    19 Ratings

    Order processing

    N/A
    0 Ratings
    8.3
    83%
    128 Ratings

    Inventory management

    N/A
    0 Ratings
    8.4
    84%
    127 Ratings

    Shipping

    N/A
    0 Ratings
    8.2
    82%
    120 Ratings

    Custom functionality

    N/A
    0 Ratings
    7.2
    72%
    120 Ratings

    Attribute Ratings

    • Shopify is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    3.7

    Fiserv (First Data) - ICICI Merchant Services

    37%
    7 Ratings
    8.8

    Shopify

    88%
    144 Ratings

    Likelihood to Renew

    Fiserv (First Data) - ICICI Merchant Services

    N/A
    0 Ratings
    9.2

    Shopify

    92%
    15 Ratings

    Usability

    Fiserv (First Data) - ICICI Merchant Services

    N/A
    0 Ratings
    10.0

    Shopify

    100%
    3 Ratings

    Availability

    Fiserv (First Data) - ICICI Merchant Services

    N/A
    0 Ratings
    10.0

    Shopify

    100%
    2 Ratings

    Support Rating

    Fiserv (First Data) - ICICI Merchant Services

    N/A
    0 Ratings
    10.0

    Shopify

    100%
    4 Ratings

    Implementation Rating

    Fiserv (First Data) - ICICI Merchant Services

    N/A
    0 Ratings
    10.0

    Shopify

    100%
    2 Ratings

    Likelihood to Recommend

    Fiserv

    The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
    Read full review

    Shopify

    Shopify is a great platform for SMEs who want to launch an e-commerce store without wanting to spend a lot of money. It's pretty easy to set up and launch a website and does not require any hardcore coding [over-riding the need for] hiring a developer. Moreover, integrating with social media platforms such as Facebook and Instagram is also pretty easy and straight forward which makes it even better. However, if an organization is looking forward to customizing it completely according to their needs, they would have to get Shopify's Advance subscription which is $79 per month which could be a bit high for a small and medium enterprise.
    Read full review

    Pros

    Fiserv

    • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
    • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
    • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
    Read full review

    Shopify

    • It is definitely easy to set up and get going. This does not take a lot of work or effort on the user end, especially if using templates.
    • Low code platform. You can. make customizations without code.
    • The integrations are diverse and increase functionality.
    Read full review

    Cons

    Fiserv

    • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
    • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
    Read full review

    Shopify

    • The main drawback that I am facing in Shopify for a long time is that their sales analytics system is not up to mark. As I am using Shopify to run different stores for my organization it does not get updated after-sales and does not provide the right analytics about the product strength and number of sales.
    • Secondly, Shopify has different apps which are best to run the store on max strength but they are very much costly like inventory management, generating multiple discount codes, and more robust customizable editing.
    Read full review

    Pricing Details

    Fiserv (First Data) - ICICI Merchant Services

    Starting Price

    Editions & Modules

    Fiserv (First Data) - ICICI Merchant Services editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Shopify

      Starting Price

      $29 per month

      Editions & Modules

      Shopify editions and modules pricing
      EditionModules
      Shopify Lite91
      Basic Shopify292
      Shopify793
      Advanced Shopify2994
      Shopify Plus2,0005

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Fiserv

      No answers on this topic

      Shopify

      Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
      Read full review

      Usability

      Fiserv

      No answers on this topic

      Shopify

      I think most people are able to suer Shopify that have used a computer. There are some features that take a bit longer to learn. If you are not a creative person it may be a bit more difficult to learn the website customization, but with a help guide or tutorial it will only take a few tries to understand how to work the interface
      Read full review

      Support Rating

      Fiserv

      No answers on this topic

      Shopify

      In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
      Read full review

      Implementation Rating

      Fiserv

      No answers on this topic

      Shopify

      Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
      Read full review

      Alternatives Considered

      Fiserv

      First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
      Read full review

      Shopify

      The old platform that I used could not help us to meet our requirements. It was not helping us properly, then I got to know about Shopify and started using it. After 1 month [of] usage of Shopify we could understand that this is the best platform [for E-commerce] to make better sales and goodwill. Shopify helped us to get a proper idea of the analytics of the website. Shopify [supports] most of the [applications] and helps us to make better results.
      Read full review

      Return on Investment

      Fiserv

      • Our ROI has been very positive
      • Our company has been able to process cash receipts remotely
      • Our processing charges have been lower
      Read full review

      Shopify

      • Small vendor can't make more sell as they needs to pay monthly plan and commission on sale.
      • For large vendor it is really good sell products easily to using powerful SEO features and Shopify promotes products on they side also.
      • Used power algorithm for Abandoned cart and catalog search.
      Read full review

      Add comparison