Fiserv (First Data) - ICICI Merchant Services vs. Squarespace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fiserv (First Data) - ICICI Merchant Services
Score 2.1 out of 10
N/A
Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A
Squarespace
Score 8.4 out of 10
N/A
Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.
$25
per month
Pricing
Fiserv (First Data) - ICICI Merchant ServicesSquarespace
Editions & Modules
No answers on this topic
Basic
$25
per month
Core
$36
per month
Plus
$56
per month
Advanced
$139
per month
Offerings
Pricing Offerings
Fiserv (First Data) - ICICI Merchant ServicesSquarespace
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details28% to 36% discount available for annual pricing.
More Pricing Information
Community Pulse
Fiserv (First Data) - ICICI Merchant ServicesSquarespace
Features
Fiserv (First Data) - ICICI Merchant ServicesSquarespace
Security
Comparison of Security features of Product A and Product B
Fiserv (First Data) - ICICI Merchant Services
-
Ratings
Squarespace
8.2
67 Ratings
0% above category average
Role-based user permissions00 Ratings8.267 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Fiserv (First Data) - ICICI Merchant Services
-
Ratings
Squarespace
6.6
58 Ratings
16% below category average
API00 Ratings7.151 Ratings
Internationalization / multi-language00 Ratings6.037 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Fiserv (First Data) - ICICI Merchant Services
-
Ratings
Squarespace
7.7
99 Ratings
1% below category average
WYSIWYG editor00 Ratings9.284 Ratings
Code quality / cleanliness00 Ratings7.278 Ratings
Admin section00 Ratings7.498 Ratings
Page templates00 Ratings7.399 Ratings
Library of website themes00 Ratings7.596 Ratings
Mobile optimization / responsive design00 Ratings8.195 Ratings
Publishing workflow00 Ratings8.286 Ratings
Form generator00 Ratings6.780 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Fiserv (First Data) - ICICI Merchant Services
-
Ratings
Squarespace
6.2
89 Ratings
18% below category average
Content taxonomy00 Ratings7.376 Ratings
SEO support00 Ratings6.580 Ratings
Bulk management00 Ratings5.851 Ratings
Availability / breadth of extensions00 Ratings5.565 Ratings
Community / comment management00 Ratings5.967 Ratings
Best Alternatives
Fiserv (First Data) - ICICI Merchant ServicesSquarespace
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Score 8.9 out of 10
ManageWP
ManageWP
Score 10.0 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 8.9 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
Adyen
Adyen
Score 8.7 out of 10
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Score 9.0 out of 10
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User Ratings
Fiserv (First Data) - ICICI Merchant ServicesSquarespace
Likelihood to Recommend
4.7
(7 ratings)
8.5
(99 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(4 ratings)
Usability
-
(0 ratings)
8.5
(14 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Fiserv (First Data) - ICICI Merchant ServicesSquarespace
Likelihood to Recommend
Fiserv
The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
Read full review
Squarespace
Squarespace is one of the best solutions out there for building a website or web experience that looks good, has great functionality and is cost-effective, even for smaller businesses. Although most people in marketing will find most of the elements intuitive, if the creator is struggling with any of the functionality, there are many, many support options and other users who can offer assistance.
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Pros
Fiserv
  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
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Squarespace
  • Stupid simple to use. I know very creative people who cannot code and this is probably the easiest ever platform for them!
  • Pretty website templates and great functionality with showing off portfolios.
  • They've already figured out what are the problems that non-coding people have when creating websites and they've figured out a simple solution for all of it.
Read full review
Cons
Fiserv
  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
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Squarespace
  • Customizing the sites can be highly UN intuitive
  • Navigation for editing the sites can be difficult and frustrating
  • Squarespace has different versions and it's hard to know which version you're on. You can't switch after you start making a site with one version.
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Likelihood to Renew
Fiserv
No answers on this topic
Squarespace
Unless our website requires significantly more functionality in the future, I can't see us terminating our contract
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Usability
Fiserv
No answers on this topic
Squarespace
It's simple to use for someone who is really good with computers as well as those who are not. I've been using my personal squarespace for years and have also helped clients build a starting page which they are later able to manage theirselves.
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Support Rating
Fiserv
No answers on this topic
Squarespace
Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated
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Alternatives Considered
Fiserv
First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
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Squarespace
Squarespace was quicker to set up and more accessible to manipulate the theme, pictures, and content. The page layouts are more versatile and fluid. With WordPress, more time-consuming efforts go into making a template work the way you want it to (because of the lack of the drag-and-drop grids that Squarespace has).
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Return on Investment
Fiserv
  • Our ROI has been very positive
  • Our company has been able to process cash receipts remotely
  • Our processing charges have been lower
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Squarespace
  • The cost is reasonably decent. My client says they spent about $20 a month or $240 a year. I asked her if she could add Google AdSense to her blog one day, and they believe they can. They said a custom site would cost them $3000-10,000 depending on who does it. And I agreed, but I found the website they created was on the lower end of that range.
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ScreenShots