Five9 vs. Readymode
Five9 vs. Readymode
Product | Rating | Most Used By | Product Summary | Starting Price |
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Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A | |
Readymode | N/A | Readymode (formerly Xencall) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The outbound call center platform helps agents dial smarter and connect faster, so call centers can increase contact rates and make every call count. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the conversation. Immediate access to customer profiles… | $150 per month per license |
Five9 | Readymode | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | 17% discount for annual pricing. | ||||||||||||||
More Pricing Information |
Five9 | Readymode | |
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Top Pros | ||
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Preview Dialer |
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Core Dialer |
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Call Follow-up and Quality Assurance |
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Five9 | Readymode | |
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Small Businesses | CloudTalk Score 8.5 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | CloudTalk Score 8.5 out of 10 | CloudTalk Score 8.5 out of 10 |
Enterprises | Bright Pattern Contact Center Score 9.6 out of 10 | Bright Pattern Contact Center Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Five9 | Readymode | |
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Likelihood to Recommend | 7.1 (38 ratings) | 5.5 (4 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Availability | 9.0 (1 ratings) | - (0 ratings) |
Performance | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (9 ratings) | - (0 ratings) |
Online Training | 10.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Configurability | 9.0 (1 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 8.0 (1 ratings) | - (0 ratings) |
Ease of integration | 9.0 (1 ratings) | - (0 ratings) |
Product Scalability | 9.0 (1 ratings) | - (0 ratings) |
Professional Services | 9.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 8.0 (1 ratings) | - (0 ratings) |
Five9 | Readymode | |
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Likelihood to Recommend | ![]() Five9
| Readymode
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Pros | ![]() Five9
| Readymode
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Cons | ![]() Five9
| Readymode
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Likelihood to Renew | ![]() Five9
| Readymode No answers on this topic |
Usability | ![]() Five9
| Readymode No answers on this topic |
Reliability and Availability | ![]() Five9
| Readymode No answers on this topic |
Performance | ![]() Five9
| Readymode No answers on this topic |
Support Rating | ![]() Five9
| Readymode No answers on this topic |
Online Training | ![]() Five9
| Readymode No answers on this topic |
Implementation Rating | ![]() Five9
| Readymode No answers on this topic |
Alternatives Considered | ![]() Five9
| Readymode
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Contract Terms and Pricing Model | ![]() Five9
| Readymode No answers on this topic |
Scalability | ![]() Five9
| Readymode No answers on this topic |
Professional Services | ![]() Five9
| Readymode No answers on this topic |
Return on Investment | ![]() Five9
| Readymode
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ScreenShots | Five9 Screenshots | Readymode Screenshots |