Five9 vs. VirtualPBX
Five9 vs. VirtualPBX
Product | Rating | Most Used By | Product Summary | Starting Price |
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Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A | |
VirtualPBX | N/A | VirtualPBX is a VoIP solution that in addition to VoIP offers analog, smartphone, WebRTC, SIP Trunking & native calling options. It can also be used as a virtual contact center or virtual office solution. | $12 per month |
Five9 | VirtualPBX | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | Discount available for annual pricing. | ||||||||||||||
More Pricing Information |
Five9 | VirtualPBX | |
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Top Pros | ||
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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Five9 | VirtualPBX | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Five9 | VirtualPBX | |
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Likelihood to Recommend | 8.3 (36 ratings) | 10.0 (3 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | 8.0 (8 ratings) | - (0 ratings) |
Five9 | VirtualPBX | |
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Likelihood to Recommend | Five9 | VirtualPBX |
Pros | Five9 | VirtualPBX |
Cons | Five9 | VirtualPBX |
Likelihood to Renew | Five9 No answers on this topic | VirtualPBX |
Support Rating | Five9 | VirtualPBX No answers on this topic |
Alternatives Considered | Five9 | VirtualPBX |
Return on Investment | Five9 | VirtualPBX |
ScreenShots | Five9 Screenshots |