Flipcause vs. GoFundMe Charity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Flipcause
Score 4.2 out of 10
N/A
Flipcause is a nonprofit fundraising management platform from the company of the same name in Oakland.
$125
per month
GoFundMe Charity
Score 8.7 out of 10
N/A
GoFundMe acquired CrowdRise in 2017 and offers it now offers GoFundMe Charity, based on the former product, a fundraising platform emphasizing the needs of non-profit organizations rather than individuals.N/A
Pricing
FlipcauseGoFundMe Charity
Editions & Modules
No answers on this topic
Free
1.9% + 0.30 processing fees
per transaction
Flex
3% platform fees/2.2% + 0.30 transaction fees
per transaction
Offerings
Pricing Offerings
FlipcauseGoFundMe Charity
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FlipcauseGoFundMe Charity
Best Alternatives
FlipcauseGoFundMe Charity
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 9.5 out of 10
Bonterra Network for Good
Bonterra Network for Good
Score 9.5 out of 10
Medium-sized Companies
OneCause
OneCause
Score 8.8 out of 10
OneCause
OneCause
Score 8.8 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FlipcauseGoFundMe Charity
Likelihood to Recommend
4.2
(4 ratings)
8.8
(3 ratings)
Usability
5.7
(3 ratings)
9.0
(1 ratings)
Support Rating
10.0
(1 ratings)
6.9
(3 ratings)
User Testimonials
FlipcauseGoFundMe Charity
Likelihood to Recommend
Flipcause
If you are doing this for fun, and don't actually need the money that you raise through Flipcause, they're great, but if you need the funds to, say, run payroll or pay rent, do not even THINK of using them. You will spend a lot of time tearing your hair out, and sending yet another email begging them to transfer funds
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GoFundMe
GoFundMe is well suited for personal appeals where a story can be told and donors feel an immediate result or effect. It is less appropriate for larger mass appeals that are not targeted directly to a specific cause. For example, not good for companies to ask for funding for operating expenses.
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Pros
Flipcause
  • Flipcause has a great user interface for donors.
  • Flipcause sends customizable donation receipts.
  • Flipcause easily integrates with our website.
  • Flipcause has great customer service.
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GoFundMe
  • Peer-to-peer fundraising
  • Fundraising pages
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Cons
Flipcause
  • You have to contact them multiple times to get them to give you your money.
  • It generally takes at least a month to get funds from them to you.
  • They take a really long time to respond to support emails, if they respond at all.
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GoFundMe
  • Need a clearer picture of your campaign status, especially around publishing (making it live).
  • Processing rates are not horrible but not great either - If we used our own processor our fees would be cut in half.
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Usability
Flipcause
Website design is great and easy to use
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GoFundMe
GoFundMe is very easy to use and does a great job allowing us to share insights and stories to leave a lasting impression on donors. From setting up the account to ending the appeal, the entire process has been very user-friendly. I'm very impressed with the experience so far and plan to continue using it for future campaigns.
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Support Rating
Flipcause
Flipcause has amazingly responsive customer support staff and "Success Teams." When you sign up, your Success Manager makes sure you have all the information and support needed to get up and running quickly and easily. Your Success Team will happily provide support on an on-going basis as needed, although we have not needed much support due to the easy-to-use interface
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GoFundMe
Crowdrise has been great with their customer support. They have always been helpful and available. They also have several resources on their website that has been useful to other areas of our non-profit. Their relatability has been positive for us and has made us feel taken care of and considered.
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Alternatives Considered
Flipcause
We previously used Network for Good to process online donations and to sell event tickets, but Flipcause has proven much better at meeting our needs. I prefer the Flipcause interface and functionality, especially for event registrations. We have also used PayPal and PayPal Here to collect donations online and in person. While these are trusted and recognizable for our donors, they are only useful for collecting donations and do not have easily customizable donation receipts.
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GoFundMe
Since GFM was selected for us I can't give the rationale behind that. However, I do think that Qgiv and Salsa are more internally user-friendly and provide at least the same amount of functionality. That being said, the other two (I think) require CRMs to use whereas GFM can just integrate with others, making it a better choice for one-off campaigning.
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Return on Investment
Flipcause
  • Diminished trust from employees because of payroll delays.
  • Unable to plan ahead because we have no idea when we will get our funds.
  • Excessive time spent chasing funds, rather than fulfilling our mission.
  • Excessive time spent researching new platforms, and changing all our infrastructure because we've finally decided we can't stay with them any longer.
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GoFundMe
  • Brought in new donors from outside our solicitation area.
  • Appeals to younger audiences.
  • Great way to include client testimonials and stories.
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