Foglight vs. ManageEngine Applications Manager vs. Spotlight

Strengths [Foglight]

• Monitoring, Alerting and Management of on-prem virtualization and physical servers
• Historical trending and baselining are excellent and being able to compare a problem period against the same sets of data for a period when there was no issue is especially helpful as part of troubleshooting.
• Ease of use for end users is appreciated

Weaknesses [of Foglight]

• Creation and management of custom monitors is a developer level activity requiring Groovy skillset
• Less useful for management of an environment where there is a large amount of custom implementations
• Commitment to longevity of cartridges/packs for specific subsystems
• Ability to create custom schedules/alerts/escalations is only available via a 3rd party product (from a former Quest developer) and is not particularly easy to manage/manipulate
• Lack of API accessibility for external integrations to other analytics (splunk, etc.)

Incentivized

It has strength in collecting information through SSH, WMI, Telnet, SNMP, http, https, MSSQL ports (several types of DB postgresql, db2, SAP MaxDB, HANA which we must monitor).The information it extracts is very useful to us since each type of monitor gives us visibility of what happens internally in them.The truth is that the needs that we have had during these years, ManageEngine Application Manager has been able to cover them especially with business core (ERP) with monitoring of SAP Server and SAP CCMS.

Incentivized

Spotlight’s ability to consolidate data from various entities and provide insightful reports is highly beneficial. It streamlines financial reporting, allowing professionals to focus on advisory services and strategic decision-making.Small businesses, nonprofits, and organizations that need regular board packs or executive summaries find Spotlight useful. Less Appropriate: Certain industries (e.g., specialized manufacturing, healthcare, or research) have unique reporting needs. Spotlight’s generic templates may not cover all industry-specific metrics or compliance requirements.

Incentivized

• Database monitoring
• Database management suite
• Customization (both monitors and dashboards)

Incentivized

• Intuitive ease of the administration interface
• Improvements and security fixes that are quickly integrated with frequent updates
• Visibility into the status of our services and the end user experience (End to End)
• Reports associated with attributes of services, applications or containers that help us detect certain flaws in our services.

Incentivized

• Great SQL server monitoring
• Rewind and playback of previous times

Incentivized

• There are not many problems with this product
• Limited ability to use Foglight itself to solve problems it identifies

Incentivized

• Plugin Quirks where it times out
• Navigation through some of the screen seems a bit confusing
• Consistency such as where license info is location between op and app manager are in different places. Better if it were consistent
• Maintenance schedules in different locations in both Op and App manger product, needs consistency. They are all Zoho products!!

Incentivized

• My only complaint was the cost.

Incentivized

For the the trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.

Incentivized

The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates. Tuning or more detailed reports associated with attributes of services, applications or containers that help us detect certain flaws in our services. The capacity for improvements that are implemented and the ease of integrating new monitors into the product, which we need, gives us the speed and ease of preventing interruptions or events that helps us avoid.

Incentivized

the platform offers a clean, easy to use interface. You can customize reports and dashboard. Integration is also pretty good, you can integrate to Xero, QBO and MYOB and excel spreadsheets. It also offers very broad supporting documents and webinars. There are only two downside of Spotlight; learning curve (it could be a bit difficult at the beginning to learn the system) and price point (For small businesses, Spotlight Reporting can be seen as relatively expensive compared to other reporting tools)

Incentivized

The trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.

Incentivized

I've never had to contact support, as of yet I have had no issues or problems with the tool. This is after 5 years of use.

Incentivized

Incentivized

Other solutions like Microsoft EM and SCCM can be interdependent and cause all sorts of issues and additional costs. I think software should be optionally integrated and work on its own as a standalone solution. I like that ManageEngine allows for specific use of its software and not forcing users into an unneeded license or contract.

Incentivized

I think Dell is better with its dashboard and ease of use, but SQL Sentry is better at customization. We used Spotlight at my previous company, and SQLSentry at my current company.

Incentivized

• Foglight has a positive impact on my company by being a complete monitoring platform that specializes in risk assessment, user diagnosis and management, and server monitoring ensuring a secure business infrastructure through predictive analytics, query analysis, anomaly detection, behavior tracking, troubleshooting, automated discovery, and more.

Incentivized

• By providing valuable insights into application performance and resource utilization, it has contributed to better decision-making and resource allocation.
• It has helped us identify and resolve performance issues more quickly, minimizing the impact on business operations.
• ManageEngine Application Manager has improved our ability to monitor and manage critical applications, reducing downtime and improving overall productivity.

Incentivized

• Spotlight is reasonably inexpensive, and any one of the multiple things we use it for more than justifies the cost.

Incentivized