What users are saying about
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Top Rated
343 Ratings
1 Rating
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Score 8 out of 100

Zoho Social

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Top Rated
343 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

FollowerAudit

I wish they had provided analytics for Instagram and YouTube, Then it would have been very great for its users and easy to track all platform accounts in one tool.Other than that I haven't found any other problems with this tool. It's great and has amazing features for Twitter.Would recommend [to] others too.
Anonymous | TrustRadius Reviewer

Zoho Social

Zoho Social is a lifesaver! Its solid scheduling and publishing features make in-depth tracking of hashtags, page reviews, user profiles, etc., so much easier. Social media is vast, but Zoho Social makes it easier to manage a brand in it. I only face the issue of connecting Instagram profile page for my clients bcoz it won't get connected to the Facebook Page.
Digital Marketing | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

FollowerAudit
Zoho Social
8.4
Sentiment analysis
FollowerAudit
Zoho Social
7.8
Broad channel coverage
FollowerAudit
Zoho Social
8.9

Publishing

FollowerAudit
Zoho Social
8.6
Content planning and scheduling
FollowerAudit
Zoho Social
9.0
Audience targeting
FollowerAudit
Zoho Social
8.4
Content optimization
FollowerAudit
Zoho Social
8.3

Engagement

FollowerAudit
Zoho Social
8.6
Automated routing and prioritization
FollowerAudit
Zoho Social
8.4
Customer interaction histories
FollowerAudit
Zoho Social
8.8

Marketing

FollowerAudit
Zoho Social
8.6
Lead generation
FollowerAudit
Zoho Social
8.5
Content marketing
FollowerAudit
Zoho Social
8.7

Channel coverage/integration

FollowerAudit
Zoho Social
9.2
Twitter
FollowerAudit
Zoho Social
9.5
Facebook
FollowerAudit
Zoho Social
9.6
LinkedIn
FollowerAudit
Zoho Social
9.5
Google+
FollowerAudit
Zoho Social
8.6
Instagram
FollowerAudit
Zoho Social
9.0

Reporting/analytics

FollowerAudit
Zoho Social
8.8
Campaign success analytics
FollowerAudit
Zoho Social
9.1
Competitor analysis
FollowerAudit
Zoho Social
8.4

Account management

FollowerAudit
Zoho Social
8.8
Role-based user permissions & privileges
FollowerAudit
Zoho Social
8.9
Mobile access
FollowerAudit
Zoho Social
8.6

Pros

FollowerAudit

  • Great features.
  • Affordable pricing.
  • Great service.
  • Results given soon.
Anonymous | TrustRadius Reviewer

Zoho Social

  • Zoho Social helps us develop posts, and it facilitates the automated publishing, which is vital in sharing the content we want.
  • Besides, Zoho Social is fruitful in customer engagement plan, where the software manages different accounts, and there is free communications throughout.
  • Finally, there is social media evaluation, monitoring, and analytics, and all of them brings to us an inference that is accurate and digital.
Johnston Mukwi | TrustRadius Reviewer

Cons

FollowerAudit

  • Should provide analytics for other platforms.
Anonymous | TrustRadius Reviewer

Zoho Social

  • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
  • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content
  • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
Amanda Playwythe | TrustRadius Reviewer

Likelihood to Renew

FollowerAudit

No score
No answers yet
No answers on this topic

Zoho Social

Zoho Social 8.6
Based on 6 answers
This app has everything we need to keep followers informed, attract new followers, gauge their engagement, expand our network, and spread information about the business. The developers have kept up with bug repairs and the latest enhancements have made it all the more useful. Best of all, it has saved a lot of time and mental energy, making it worth every penny.
Lisa M. Reid | TrustRadius Reviewer

Usability

FollowerAudit

FollowerAudit 10.0
Based on 1 answer
I would give 10 ratings as before knowing about FollowerAudit. I used to use different tools for different purposes, but with this tool my work has become so much easier and less hectic!It is easy to use and understand and service and pricing is also very great comparison to others.
Anonymous | TrustRadius Reviewer

Zoho Social

Zoho Social 9.4
Based on 133 answers
I credit Zoho Social's usability because the interface is clean and easy to use and manage. The tool makes intuitive sense from the moment you begin to use it, and I haven't had any hiccups at all. The social media content calendar is the best part about the tool, because it is very easy to make a post, cause a post to post weekly, and move the posts around on the content calendar.
Auren Kaplan | TrustRadius Reviewer

Reliability and Availability

FollowerAudit

No score
No answers yet
No answers on this topic

Zoho Social

Zoho Social 9.1
Based on 1 answer
We've never had a problem with availability
Anonymous | TrustRadius Reviewer

Performance

FollowerAudit

No score
No answers yet
No answers on this topic

Zoho Social

Zoho Social 9.1
Based on 3 answers
Excellent performance for what it does. No problem downloading pages on the desktop or mobile. It integrates well with other Zoho products. Outside of Zoho? Forget it.
Anonymous | TrustRadius Reviewer

Support Rating

FollowerAudit

FollowerAudit 10.0
Based on 1 answer
Good customer support.Responds on time whenever having an issue and solves it.Communication is also decent and not at all inappropriate.Also haven't faced much problems so didn't need to contact them much.
Anonymous | TrustRadius Reviewer

Zoho Social

Zoho Social 8.3
Based on 123 answers
Zoho Social has a team of professionals, who have vast knowledge, and closely work with the subscribers to ensure their concerns have a permanent address. More so, Zoho Social has online assistance, which operates 24 hours, daily. The chances of software breakage are minimal, and in case this happens, immediately, the technical team responds.
Praveen Roy | TrustRadius Reviewer

Implementation Rating

FollowerAudit

No score
No answers yet
No answers on this topic

Zoho Social

Zoho Social 9.1
Based on 3 answers
I implemented it perfectly
Anonymous | TrustRadius Reviewer

Alternatives Considered

FollowerAudit

No answers on this topic

Zoho Social

[Zoho Social is] very simple, fast, and easy to use. All platforms have their own pros and cons, but Zoho Social is better for linkedin due the social network penalize when you are hosting content in another platform. Zoho Social upload the content directly to linkedin. It also shows hour and minutes of the post, so you can analyze at what time your audience is navigating in the social platform
Pedro Ciancaglini | TrustRadius Reviewer

Scalability

FollowerAudit

No score
No answers yet
No answers on this topic

Zoho Social

Zoho Social 9.1
Based on 2 answers
You can use it for multiple business sizes.
Anonymous | TrustRadius Reviewer

Return on Investment

FollowerAudit

  • Has saved us from fake influencers.
  • Managing Twitter followers has become easier.
  • Get real time updates of unfollowers.
Anonymous | TrustRadius Reviewer

Zoho Social

  • I had a month-long delay in launching my website. Zoho Social allowed me to continue to build an audience and anticipation while the website technical issues were worked out.
  • The free trial meant I could give it a good try before spending any of my precious startup budget.
Susan Smith-Harmon | TrustRadius Reviewer

Screenshots

Pricing Details

FollowerAudit

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

FollowerAudit Editions & Modules

Additional Pricing Details

Zoho Social

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Social Editions & Modules

Edition
Standard$101
Professional$251
Agency$2001
Agency Plus$3001
  1. per month
Additional Pricing Details
Add Ons Users at $10 / user / month Brands $10 / brand / month

Rating Summary

Likelihood to Recommend

FollowerAudit
8.0
Zoho Social
9.3

Likelihood to Renew

FollowerAudit
Zoho Social
8.6

Usability

FollowerAudit
10.0
Zoho Social
9.4

Reliability and Availability

FollowerAudit
Zoho Social
9.1

Performance

FollowerAudit
Zoho Social
9.1

Support Rating

FollowerAudit
10.0
Zoho Social
8.3

Implementation Rating

FollowerAudit
Zoho Social
9.1

Scalability

FollowerAudit
Zoho Social
9.1

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