What users are saying about
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Top Rated
426 Ratings
1 Rating
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Score 8 out of 100

Zoho Social

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Top Rated
426 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Listening/monitoring

    FollowerAudit

    Feature Set Not Supported
    N/A
    8.3

    Zoho Social

    83%
    Zoho Social ranks higher in 2/2 features

    Sentiment analysis

    N/A
    0 Ratings
    7.6
    76%
    200 Ratings

    Broad channel coverage

    N/A
    0 Ratings
    9.0
    90%
    281 Ratings

    Publishing

    FollowerAudit

    Feature Set Not Supported
    N/A
    8.3

    Zoho Social

    83%
    Zoho Social ranks higher in 3/3 features

    Content planning and scheduling

    N/A
    0 Ratings
    8.8
    88%
    341 Ratings

    Audience targeting

    N/A
    0 Ratings
    7.9
    79%
    237 Ratings

    Content optimization

    N/A
    0 Ratings
    8.3
    83%
    282 Ratings

    Engagement

    FollowerAudit

    Feature Set Not Supported
    N/A
    8.0

    Zoho Social

    80%
    Zoho Social ranks higher in 2/2 features

    Automated routing and prioritization

    N/A
    0 Ratings
    7.8
    78%
    234 Ratings

    Customer interaction histories

    N/A
    0 Ratings
    8.3
    83%
    260 Ratings

    Marketing

    FollowerAudit

    Feature Set Not Supported
    N/A
    8.4

    Zoho Social

    84%
    Zoho Social ranks higher in 2/2 features

    Lead generation

    N/A
    0 Ratings
    8.1
    81%
    175 Ratings

    Content marketing

    N/A
    0 Ratings
    8.7
    87%
    236 Ratings

    Channel coverage/integration

    FollowerAudit

    Feature Set Not Supported
    N/A
    9.4

    Zoho Social

    94%
    Zoho Social ranks higher in 5/5 features

    Twitter

    N/A
    0 Ratings
    9.6
    96%
    300 Ratings

    Facebook

    N/A
    0 Ratings
    9.8
    98%
    332 Ratings

    LinkedIn

    N/A
    0 Ratings
    9.6
    96%
    294 Ratings

    Google+

    N/A
    0 Ratings
    8.9
    89%
    190 Ratings

    Instagram

    N/A
    0 Ratings
    9.1
    91%
    264 Ratings

    Reporting/analytics

    FollowerAudit

    Feature Set Not Supported
    N/A
    8.6

    Zoho Social

    86%
    Zoho Social ranks higher in 2/2 features

    Campaign success analytics

    N/A
    0 Ratings
    9.0
    90%
    277 Ratings

    Competitor analysis

    N/A
    0 Ratings
    8.2
    82%
    163 Ratings

    Account management

    FollowerAudit

    Feature Set Not Supported
    N/A
    8.9

    Zoho Social

    89%
    Zoho Social ranks higher in 2/2 features

    Role-based user permissions & privileges

    N/A
    0 Ratings
    9.4
    94%
    220 Ratings

    Mobile access

    N/A
    0 Ratings
    8.5
    85%
    287 Ratings

    Attribute Ratings

    • FollowerAudit is rated higher in 2 areas: Usability, Support Rating
    • Zoho Social is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    FollowerAudit

    80%
    1 Rating
    9.2

    Zoho Social

    92%
    346 Ratings

    Likelihood to Renew

    FollowerAudit

    N/A
    0 Ratings
    7.9

    Zoho Social

    79%
    11 Ratings

    Usability

    10.0

    FollowerAudit

    100%
    1 Rating
    9.3

    Zoho Social

    93%
    200 Ratings

    Availability

    FollowerAudit

    N/A
    0 Ratings
    9.1

    Zoho Social

    91%
    1 Rating

    Performance

    FollowerAudit

    N/A
    0 Ratings
    9.1

    Zoho Social

    91%
    3 Ratings

    Support Rating

    10.0

    FollowerAudit

    100%
    1 Rating
    8.1

    Zoho Social

    81%
    179 Ratings

    Implementation Rating

    FollowerAudit

    N/A
    0 Ratings
    8.0

    Zoho Social

    80%
    6 Ratings

    Configurability

    FollowerAudit

    N/A
    0 Ratings
    4.5

    Zoho Social

    45%
    1 Rating

    Ease of integration

    FollowerAudit

    N/A
    0 Ratings
    4.5

    Zoho Social

    45%
    1 Rating

    Product Scalability

    FollowerAudit

    N/A
    0 Ratings
    9.1

    Zoho Social

    91%
    2 Ratings

    Vendor post-sale

    FollowerAudit

    N/A
    0 Ratings
    9.1

    Zoho Social

    91%
    1 Rating

    Vendor pre-sale

    FollowerAudit

    N/A
    0 Ratings
    9.1

    Zoho Social

    91%
    1 Rating

    Likelihood to Recommend

    Algodom Media

    I wish they had provided analytics for Instagram and YouTube, Then it would have been very great for its users and easy to track all platform accounts in one tool. Other than that I haven't found any other problems with this tool. It's great and has amazing features for Twitter. Would recommend [to] others too.
    Read full review

    Zoho

    The pricing for me is important as well as all the social sites it connects to. Being able to set out a content plan for the coming weeks in one place is really helpful. I had been using other solutions in the past and needed to be able to plan my social activities days or weeks into the future. Zoho lets me do that at a price point I think I can be happy with.
    Read full review

    Pros

    Algodom Media

    • Great features.
    • Affordable pricing.
    • Great service.
    • Results given soon.
    Read full review

    Zoho

    • Zoho Social helps us develop posts, and it facilitates the automated publishing, which is vital in sharing the content we want.
    • Besides, Zoho Social is fruitful in customer engagement plan, where the software manages different accounts, and there is free communications throughout.
    • Finally, there is social media evaluation, monitoring, and analytics, and all of them brings to us an inference that is accurate and digital.
    Read full review

    Cons

    Algodom Media

    • Should provide analytics for other platforms.
    Read full review

    Zoho

    • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
    • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
    • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
    Read full review

    Pricing Details

    FollowerAudit

    Starting Price

    $0

    Editions & Modules

    FollowerAudit editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Zoho Social

      Starting Price

      $10 per month

      Editions & Modules

      Zoho Social editions and modules pricing
      EditionModules
      Standard101
      Professional252
      Agency2003
      Agency Plus3004

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Add Ons Users at $10 / user / month Brands $10 / brand / month

      Likelihood to Renew

      Algodom Media

      No answers on this topic

      Zoho

      Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
      Read full review

      Usability

      Algodom Media

      I would give 10 ratings as before knowing about FollowerAudit. I used to use different tools for different purposes, but with this tool my work has become so much easier and less hectic! It is easy to use and understand and service and pricing is also very great comparison to others.
      Read full review

      Zoho

      I think it provides good value for money, a streamlined, intuitive, user friendly platform, with lots of features I'm still discovering. The social media publishing is easy and effective to use. We would love to see the monitoring feature included in the basic package but for the price you can't ask much more, really
      Read full review

      Reliability and Availability

      Algodom Media

      No answers on this topic

      Zoho

      We've never had a problem with availability
      Read full review

      Performance

      Algodom Media

      No answers on this topic

      Zoho

      Excellent performance for what it does. No problem downloading pages on the desktop or mobile. It integrates well with other Zoho products. Outside of Zoho? Forget it.
      Read full review

      Support Rating

      Algodom Media

      Good customer support. Responds on time whenever having an issue and solves it. Communication is also decent and not at all inappropriate. Also haven't faced much problems so didn't need to contact them much.
      Read full review

      Zoho

      Very fast replies all the time with kind support staff who have helped me with a query we sent to them. While trialing the platform they were also very helpful to us allowing us to avail of the extended free trial period and applied this to our account in no time without any difficulty or work on our part.
      Read full review

      Implementation Rating

      Algodom Media

      No answers on this topic

      Zoho

      You can use Zoho Social out of the box so there weren't any implementation issues.
      Read full review

      Alternatives Considered

      Algodom Media

      No answers on this topic

      Zoho

      I have been using Zoho Invoice for more than a year and I find it really useful. As an IT startup we have few foreign clients and we were looking for an invoicing app/software which has multi-currency feature. As most of the apps like Vyapar, Billbook, etc have the option for invoicing in INR only.
      Read full review

      Scalability

      Algodom Media

      No answers on this topic

      Zoho

      You can use it for multiple business sizes.
      Read full review

      Return on Investment

      Algodom Media

      • Has saved us from fake influencers.
      • Managing Twitter followers has become easier.
      • Get real time updates of unfollowers.
      Read full review

      Zoho

      • I had a month-long delay in launching my website. Zoho Social allowed me to continue to build an audience and anticipation while the website technical issues were worked out.
      • The free trial meant I could give it a good try before spending any of my precious startup budget.
      Read full review

      Screenshots

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