Substantial Social Media Monitoring and Management Software.
Overall Satisfaction with Zoho Social
Zoho Social is a beneficial social site management program, which assist our business in automated publishing, analytics, conversion tracking, content management, among others. Further, we use Zoho Social for brand management and brand tracking, where we get known by people globally through the social sites. Customer targeting is another suitable ability with Zoho Social, and it increases the contact management for our clients.
Pros
- Zoho Social helps us develop posts, and it facilitates the automated publishing, which is vital in sharing the content we want.
- Besides, Zoho Social is fruitful in customer engagement plan, where the software manages different accounts, and there is free communications throughout.
- Finally, there is social media evaluation, monitoring, and analytics, and all of them brings to us an inference that is accurate and digital.
Cons
- Nonetheless, Zoho Social has limited integrations, and this limits its capacity in providing proper services.
- Also, some Facebook and Twitter posts takes time to load when created using Zoho, and this can be streamlined.
- Otherwise, we had an overall positive encounter with the software, which we appreciate.
- Through customer targeting, we end up having more clients intending to buy our products and we make some profits.
- Also, Zoho Social has automated analytical capacity, which acts as a source for primary research, and we incur no other expenditure on the same.
- Lastly, Zoho Social includes all social pages and other platforms that audiences visit, giving us a huge segmentation or support.
The scheduling of posts is one significant and unique thing which Zoho Social helps us do, and the publication is automated, unlike the competing programs. Also, the inclusion or the integration with almost all the social sites is another strength from the program. Finally, Zoho Social allows the company to visualize almost every post, which is beneficial for customer intelligence purposes.
Do you think Zoho Social delivers good value for the price?
Yes
Are you happy with Zoho Social's feature set?
Yes
Did Zoho Social live up to sales and marketing promises?
Yes
Did implementation of Zoho Social go as expected?
Yes
Would you buy Zoho Social again?
Yes
Comments
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