What users are saying about
74 Ratings
74 Ratings
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Score 7.5 out of 101

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Likelihood to Recommend

Zoho Social

Zoho Social is well suited because of robust features and functionality and a very fair price point for start-ups or small businesses looking for an effective way to proactively manage their social media presence. It is less well suited for a larger business that desires a greater level of automation from their social media platform
Justin Angelson, Digital and AI Solution Expert profile photo

Feature Rating Comparison

Listening/monitoring

Zoho Social
7.8
Sentiment analysis
Zoho Social
7.1
Broad channel coverage
Zoho Social
8.5

Publishing

Zoho Social
7.0
Content planning and scheduling
Zoho Social
7.8
Audience targeting
Zoho Social
6.6
Content optimization
Zoho Social
6.7

Engagement

Zoho Social
7.4
Automated routing and prioritization
Zoho Social
7.2
Customer interaction histories
Zoho Social
7.5

Marketing

Zoho Social
7.7
Lead generation
Zoho Social
7.5
Content marketing
Zoho Social
7.8

Channel coverage/integration

Zoho Social
8.5
Twitter
Zoho Social
8.8
Facebook
Zoho Social
8.8
LinkedIn
Zoho Social
8.1
Google+
Zoho Social
8.0
Instagram
Zoho Social
8.5

Reporting/analytics

Zoho Social
6.8
Campaign success analytics
Zoho Social
6.7
Competitor analysis
Zoho Social
6.8

Account management

Zoho Social
7.3
Role-based user permissions & privileges
Zoho Social
7.0
Mobile access
Zoho Social
7.6

Pros

  • Zoho Social is best for planning and scheduling social media posts.
  • Also, it is perfect for collaboration with a marketing team for social media posts.
  • Would recommend it for social media monitoring, too. With Zoho Social you can easily track your brand mentions in social media.
Donatas Bubinas profile photo

Cons

  • I can't think of one thing I would change about Zoho Social. I love it that much!
Cindy Romanowski profile photo

Usability

Zoho Social9.1
Based on 1 answer
We are really loving this tool for our business
Ira Moreland profile photo

Alternatives Considered

I tried HootSuite but couldn't figure out how to use their software. We were looking for a tool that was much more user friendly and just made sense. There is no comparison between the two dashboards and Zoho's design far surpassed HootSuite in all categories
Cindy Romanowski profile photo

Return on Investment

  • I ended up going with a different social media manager product, mostly because of the UI and the cost.
Jack Edward Heald profile photo

Pricing Details

Zoho Social

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Zoho Social Editions & Modules
Zoho Social
Edition
Free
$01
Standard
$102
Professional
$503
1. per user, per month
2. 2 users, per month
3. 5 users, per month
Additional Pricing Details
Add Ons Users at $10 / user / month Brands $10 / brand / month