What users are saying about
77 Ratings
77 Ratings
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Score 7.6 out of 101

Likelihood to Recommend

Zoho Social

Zoho Social is well suited because of robust features and functionality and a very fair price point for start-ups or small businesses looking for an effective way to proactively manage their social media presence. It is less well suited for a larger business that desires a greater level of automation from their social media platform
Justin Angelson, Digital and AI Solution Expert profile photo

Feature Rating Comparison

Listening/monitoring

Zoho Social
8.1
Sentiment analysis
Zoho Social
7.1
Broad channel coverage
Zoho Social
9.1

Publishing

Zoho Social
8.7
Content planning and scheduling
Zoho Social
9.2
Audience targeting
Zoho Social
9.3
Content optimization
Zoho Social
7.7

Engagement

Zoho Social
8.5
Automated routing and prioritization
Zoho Social
8.7
Customer interaction histories
Zoho Social
8.3

Marketing

Zoho Social
6.2
Lead generation
Zoho Social
5.5
Content marketing
Zoho Social
6.8

Channel coverage/integration

Zoho Social
9.3
Twitter
Zoho Social
9.5
Facebook
Zoho Social
9.5
LinkedIn
Zoho Social
9.4
Google+
Zoho Social
9.3
Instagram
Zoho Social
8.5

Reporting/analytics

Zoho Social
5.6
Campaign success analytics
Zoho Social
9.3
Competitor analysis
Zoho Social
1.8

Account management

Zoho Social
7.3
Role-based user permissions & privileges
Zoho Social
7.0
Mobile access
Zoho Social
7.6

Pros

Zoho Social

  • Zoho Social is best for planning and scheduling social media posts.
  • Also, it is perfect for collaboration with a marketing team for social media posts.
  • Would recommend it for social media monitoring, too. With Zoho Social you can easily track your brand mentions in social media.
Donatas Bubinas profile photo

Cons

Zoho Social

  • The Smart Q sometimes schedules posts too far in advance. I question the accuracy of the Smart Q because it does not seem to differentiate based on social network. Based on their recommendations, for the maximum engagement, I sometimes have to have two posts scheduled to go out at the same time.
  • I am not quite sure about their collaborate tool. I am thinking that it is for teams to discuss and brainstorm social strategies and relationships.
  • I do not find my Twitter posts being updated too often in the recent posts section. When I measure the Zoho Social reports against other vendor reports, some of the data seems to be missing. It is not within the reports themselves, but rather in their quick glance at recent posts. Again, I only found this happening in the Twitter Feed.
Franklin D Rivera II profile photo

Usability

Zoho Social

Zoho Social 9.1
Based on 1 answer
We are really loving this tool for our business
Ira Moreland profile photo

Alternatives Considered

Zoho Social

I tried HootSuite but couldn't figure out how to use their software. We were looking for a tool that was much more user friendly and just made sense. There is no comparison between the two dashboards and Zoho's design far surpassed HootSuite in all categories
Cindy Romanowski profile photo

Return on Investment

Zoho Social

  • Saves time - reducing staff overhead.
  • We have been able to adjust our postings for maximum exposure.
  • Have not reliezed actual sales yet.
  • We have not actually realized sales yet but expect to based on the postive impact to posting times.
No photo available

Pricing Details

Zoho Social

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Social Editions & Modules

Edition
Free$01
Standard$102
Professional$503
  1. per user, per month
  2. 2 users, per month
  3. 5 users, per month
Additional Pricing Details
Add Ons Users at $10 / user / month Brands $10 / brand / month

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