Zoho Social

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Zoho Social
Score 9.2 out of 10
N/A
Zoho Social is a comprehensive social media management platform designed for businesses of all sizes and agencies. It is used to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, and generate reports from one dashboard. Supported platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter),…
$15
per month
Pricing
Zoho Social
Editions & Modules
Free
$0
per month per user
Standard
$15
per month per user
Professional
$40
per month per user
Premium
$65
per month 3 users
Agency
$320
per month 5 users
Agency Plus
$460
per month 5 users
Offerings
Pricing Offerings
Zoho Social
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsAdd Ons Users at $10 / user / month Brands $10 / brand / month Discount available for annual pricing.
More Pricing Information
Community Pulse
Zoho Social
Considered Both Products
Zoho Social
Chose Zoho Social
Better free trials with Zoho. better analytics and realtime notifications from each platform. more detailed reports. overviews of all platforms at once
Chose Zoho Social
We used TweetDeck in the past. Zoho Social is a more complete product with more social media platform options.
Chose Zoho Social
I have not used any other programs. I came to Zoho first go and its great
Chose Zoho Social
It's better than the alternatives
Chose Zoho Social
It is more intuitive, cleaner interface, not so busy.
Chose Zoho Social
Evaluated Hootsuite as the primary alternative. While Hootsuite offers more advanced AI features, its pricing is significantly higher. Zoho Social offers better value for small-to-medium teams, with a simpler interface, faster onboarding, and seamless integration with the Zoho …
While there are more than 50 platforms out there that I have indeed used, Zoho has been the best hands down. ACI Payments is selected here because out of 50, they could be 40-50. Zoho has been tremendous in assisting and being exactly what I need. I would take it over most …
Chose Zoho Social
Zoho Social gives access to many more social channels than Buffer, which even with paid accounts becomes exorbitantly expensive if you want more than a few channels.
Chose Zoho Social
Stacks up well. Good alternative a better price point
Chose Zoho Social
Firstly being an Indian using an Indian tool is a proud feeling for me so Zoho stands out in that. Next it has clean UI Clean funtions simple use case multiple benefits no need to share the password with anyone. It has very simple-to-use functions for any non-tech person to …
Chose Zoho Social
Each tool had strengths, but Zoho Social stood out for its streamlined publishing workflow, cross-platform reliability, intuitive calendar, and overall stability. It’s the one I ultimately stuck with for daily multi-brand posting.
Chose Zoho Social
I've used buffer app for years. At first it was the only one. Then it was the only one for the small business owner. The Zoho Social came along and reimagined post creation and post scheduling and now, in my experience, it's just much better. In my opinion, Zoho Social is …
Chose Zoho Social
I've found Zoho Social provides a much wider range of options and some are to a much more detailed level.
Chose Zoho Social
Zoho Social has much more featured in one place. Also have more advanced AI assistance per channel as well as option to schedule comments for each social post which helps a lot.
Chose Zoho Social
Wix doesn't offer enough channels, not easy to use. No calendar. Really just promoting blogs or things you put on the Wix website, very limited.
Hootsuite doesn't give enough value for what it costs.
SocialPilot connections break between accounts too often, not user friendly.
Chose Zoho Social
First - it's a tool that integrates with most platforms we've seen.
Second, it's simplicity makes it work seamlessly
It might lack some more creative features, but this it's made to help you manage, not create.
Chose Zoho Social
I chose Zoho Social for the ease of use. I'm price conscious, being that I'm just starting out in my social media marketing journey. I can easily track my progress and see where I need to make adjustments because of the tools provided.
Chose Zoho Social
It gives more options to autopublish and schedule posts in several social media channels. It gives a free trial and you can extend it for more days and even months, that is something that I have not found in other free versions. Also the prices of the plans are cheaper than …
Chose Zoho Social
We chose Zoho Social because it hit the perfect middle ground for our agency. It had the essential features we needed—strong scheduling, good analytics, and an excellent and secure collaboration portal for our clients—at a price that was much more affordable.The ability to give …
Features
Zoho Social
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Zoho Social
8.6
426 Ratings
12% above category average
Sentiment analysis8.2304 Ratings
Broad channel coverage9.0420 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Zoho Social
8.8
501 Ratings
9% above category average
Content planning and scheduling9.3499 Ratings
Audience targeting8.5355 Ratings
Content optimization8.5414 Ratings
Workflow management8.838 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Zoho Social
8.7
407 Ratings
7% above category average
Automated routing and prioritization8.3346 Ratings
Customer interaction histories8.5380 Ratings
Bulk actions9.332 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Zoho Social
8.5
357 Ratings
10% above category average
Lead generation8.2271 Ratings
Content marketing8.8347 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Zoho Social
9.3
491 Ratings
11% above category average
Twitter9.3440 Ratings
Facebook9.4479 Ratings
LinkedIn9.4432 Ratings
Google+9.0283 Ratings
Instagram9.4409 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Zoho Social
8.6
402 Ratings
11% above category average
Campaign success analytics8.9398 Ratings
Real-time tracking9.232 Ratings
Competitor analysis7.5246 Ratings
Account management
Comparison of Account management features of Product A and Product B
Zoho Social
9.1
440 Ratings
14% above category average
Role-based user permissions & privileges9.0344 Ratings
Mobile access9.2417 Ratings
Best Alternatives
Zoho Social
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternatives
User Ratings
Zoho Social
Likelihood to Recommend
9.4
(492 ratings)
Likelihood to Renew
8.7
(14 ratings)
Usability
9.5
(320 ratings)
Availability
8.2
(2 ratings)
Performance
8.2
(3 ratings)
Support Rating
9.3
(220 ratings)
Online Training
8.2
(1 ratings)
Implementation Rating
8.4
(5 ratings)
Configurability
7.3
(2 ratings)
Ease of integration
3.6
(2 ratings)
Product Scalability
8.2
(3 ratings)
Vendor post-sale
8.2
(2 ratings)
Vendor pre-sale
8.2
(2 ratings)
User Testimonials
Zoho Social
Likelihood to Recommend
Zoho
Zoho Social excels at multi-channel social media management with intuitive scheduling and analytics. The platform integrates seamlessly with CRM, enabling personalized customer engagement. Best suited for small-to-medium businesses managing multiple social accounts. However, advanced AI-driven insights and competitor analysis features could be enhanced. The reporting dashboard is comprehensive but could use more customization options for enterprise teams.
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Pros
Zoho
  • Content sharing to all our social media accounts at one place
  • Warning about platform specific issues, also giving choice not to include problematic platforms
  • Showing statistics of our shares as a table so that we can understand about the impact of our specific posts.
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Cons
Zoho
  • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
  • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
  • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
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Likelihood to Renew
Zoho
Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
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Usability
Zoho
The reason behind assigning this rating stems from the software's remarkable ability to seamlessly integrate intricate functionalities with an incredibly user-friendly interface. It strikes an exceptional balance between sophisticated features and ease of use, making it a standout solution in its category. The software's attention to user experience, coupled with its comprehensive project tracking capabilities, has undoubtedly left a positive impression. This rating reflects my appreciation for how effortlessly it empowers teams to manage projects, collaborate effectively, and achieve their goals with utmost efficiency
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Support Rating
Zoho
I have not needed support for Zoho Social. This comment requirement is confusing to me as I must find text to fill the requirement of a minimum of 50 words. There should be a non-applicable button that allows either user to skip a question or then require a shorter explanation like in my first sentence. Geez, now I have to give a rating while never using the feature.
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Alternatives Considered
Zoho
Zoho Social is a great social media management tool that allows businesses, and individuals, to manage multiple social media accounts, schedule posts, track analytics, and engage with followers. It competes well with other social media management tools such as Hootsuite, Buffer, Sprout Social, Agora Pulse, and Hubspot. Zoho Social stands out for its integration capabilities with other Zoho applications and affordability for small to medium-sized businesses. Each tool has its own strengths and weaknesses, and businesses should evaluate them based on their specific needs and goals. The biggest fallacy for Zoho is its restriction on scheduling tools on the free plan who have social and personal needs. I believe this can be circumvented by Zoho periodically making an advertisement to one's feed.
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Return on Investment
Zoho
  • Through customer targeting, we end up having more clients intending to buy our products and we make some profits.
  • Also, Zoho Social has automated analytical capacity, which acts as a source for primary research, and we incur no other expenditure on the same.
  • Lastly, Zoho Social includes all social pages and other platforms that audiences visit, giving us a huge segmentation or support.
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ScreenShots

Zoho Social Screenshots

Screenshot of the Zoho Social interface, which appears when logging into an account. It provides navigation to switch between brands, monitor follower growth, and analyze post performance across connected channels—offering a unified view of an organization's social media health, posts, and interactions.Screenshot of the interface to publish content across all connected channels at once, or by selecting specific ones individually. It also offers the option to schedule posts for later or use SmartQ to automatically pick the best time for optimal engagement.Screenshot of the interface to manage all social media conversations, including direct messages, comments, and mentions, across all channels in a single unified inbox.Screenshot of the Monitor feature, used to track keywords, relevant accounts, and content, with notifications.Screenshot of an example of Zoho Social's data-driven insights, used to crunch numbers and generate reports.Screenshot of the Social Media Calendar, used to plan and deliver experiences.