What users are saying about
18 Ratings
36 Ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100
36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Likelihood to Recommend

FollowUp CRM

One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
Betsy Young | TrustRadius Reviewer

Streak

If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

FollowUp CRM
9.1
Streak
Customer data management / contact management
FollowUp CRM
10.0
Streak
Workflow management
FollowUp CRM
10.0
Streak
Territory management
FollowUp CRM
6.1
Streak
Opportunity management
FollowUp CRM
10.0
Streak
Integration with email client (e.g., Outlook or Gmail)
FollowUp CRM
10.0
Streak
Contract management
FollowUp CRM
10.0
Streak
Quote & order management
FollowUp CRM
8.9
Streak
Interaction tracking
FollowUp CRM
10.0
Streak
Channel / partner relationship management
FollowUp CRM
7.2
Streak

Customer Service & Support

FollowUp CRM
10.0
Streak
Case management
FollowUp CRM
10.0
Streak
Call center management
FollowUp CRM
10.0
Streak
Help desk management
FollowUp CRM
10.0
Streak

Marketing Automation

FollowUp CRM
10.0
Streak
Lead management
FollowUp CRM
10.0
Streak
Email marketing
FollowUp CRM
10.0
Streak

CRM Project Management

FollowUp CRM
9.5
Streak
Task management
FollowUp CRM
10.0
Streak
Billing and invoicing management
FollowUp CRM
8.4
Streak
Reporting
FollowUp CRM
10.0
Streak

CRM Reporting & Analytics

FollowUp CRM
9.7
Streak
Forecasting
FollowUp CRM
9.0
Streak
Pipeline visualization
FollowUp CRM
10.0
Streak
Customizable reports
FollowUp CRM
10.0
Streak

Customization

FollowUp CRM
9.8
Streak
Custom fields
FollowUp CRM
10.0
Streak
Custom objects
FollowUp CRM
9.0
Streak
Scripting environment
FollowUp CRM
10.0
Streak
API for custom integration
FollowUp CRM
10.0
Streak

Security

FollowUp CRM
10.0
Streak
Single sign-on capability
FollowUp CRM
10.0
Streak
Role-based user permissions
FollowUp CRM
10.0
Streak

Social CRM

FollowUp CRM
10.0
Streak
Social data
FollowUp CRM
10.0
Streak
Social engagement
FollowUp CRM
10.0
Streak

Integrations with 3rd-party Software

FollowUp CRM
7.7
Streak
Marketing automation
FollowUp CRM
10.0
Streak
Compensation management
FollowUp CRM
5.5
Streak

Platform

FollowUp CRM
10.0
Streak
Mobile access
FollowUp CRM
10.0
Streak

Pros

FollowUp CRM

  • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
  • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
  • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
Gregg Wallick | TrustRadius Reviewer

Streak

  • The e-mail tracking feature is easy to use and very handy.
  • The snippets feature are very good, have shortcuts to use and save a lot of time.
  • Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.
Raphael Sanguinete | TrustRadius Reviewer

Cons

FollowUp CRM

  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
Betsy Young | TrustRadius Reviewer

Streak

  • Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible.
  • Having a Dashboard rather than being a tab in your email might add to its usability.
  • Automated progression through the stages
Aaron Nielsen | TrustRadius Reviewer

Support Rating

FollowUp CRM

No score
No answers yet
No answers on this topic

Streak

Streak 8.0
Based on 1 answer
They do a great job of explaining the product beforehand so support interaction is not needed as much.
Matthew Fox | TrustRadius Reviewer

Alternatives Considered

FollowUp CRM

My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
Anonymous | TrustRadius Reviewer

Streak

HubSpot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.
Stephanie Majeran | TrustRadius Reviewer

Return on Investment

FollowUp CRM

  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
Tom Baker | TrustRadius Reviewer

Streak

  • It has helped me save time on reaching out to people thinking that they didn't get my first email.
  • It had the positive return on investment in the fact that the time I spend using Streak is much less than the time I would spend not using it.
  • Streak has taught me the importance and ease of mail merges, since nothing else out there was as seamless to start with.
Anonymous | TrustRadius Reviewer

Pricing Details

FollowUp CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Streak

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

FollowUp CRM
10.0
Streak
5.7

Support Rating

FollowUp CRM
Streak
8.0

Add comparison