One of the most versatile tools I've used.
July 21, 2016

One of the most versatile tools I've used.

Matthew Fox | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Streak

I use this product as an informal applicant tracking system as well as a contact list. It is helpful in many different ways and has a lot to offer as far as solutions [go].
  • Free Email tracking is included, it starts at 200 tracked emails a month but if you share it with 5 people it becomes unlimited.
  • Mass mailing/Mail merging, allows use of mass mailing contacts and has dynamic fields for customized emails.
  • Snippets or templating, allows for quick pasting messages that are used often.
  • Snoozing or email reminding. Allows you to snooze an email and archives it until a set time where then it will pop up at the top of your inbox.
  • Mail scheduling. Allows for sending emails out at a set time, this can be done with mass mailing as well.
  • The UI could be a little better but it's great as of their latest update.
  • Improved tracking analytics would also be awesome.
  • More insight into product details or a forum for questions would be great.
  • Streak saves me a lot of time in my outreach and follow up processes with the ability to schedule and mail merge contacts.
  • Negatively it is a little time consuming on inputting data for all the fields I use.
  • Being able to integrate with Google Drive helps because it saves on having an extra cost for storage.
Streak is very well rounded in the number of scenarios it can be used in, especially for small businesses looking to have a simple system. However its scalability is probably something that could be improved.

Streak Support

They do a great job of explaining the product beforehand so support interaction is not needed as much.
ProsCons
Quick Resolution
No escalation required
Not kept informed
Yes - I had an initial question but I never received a response to it. I received an unofficial answer by way of the product is still doing what I asked about.