Forcepoint Data Security Cloud vs. SAP Customer Data Solutions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Forcepoint Data Security Cloud
Score 8.2 out of 10
N/A
Forcepoint Data Security Cloud is a unified, cloud-delivered platform that combines visibility, control, and threat protection across all channels including endpoints, web, cloud apps, email, and private applications.N/A
SAP Customer Data Solutions
Score 8.0 out of 10
N/A
The SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
Pricing
Forcepoint Data Security CloudSAP Customer Data Solutions
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Forcepoint Data Security CloudSAP Customer Data Solutions
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Forcepoint Data Security CloudSAP Customer Data Solutions
Features
Forcepoint Data Security CloudSAP Customer Data Solutions
Tag Management
Comparison of Tag Management features of Product A and Product B
Forcepoint Data Security Cloud
-
Ratings
SAP Customer Data Solutions
7.8
27 Ratings
5% below category average
Tag library00 Ratings7.826 Ratings
Tag variable mapping00 Ratings7.824 Ratings
Ease of writing custom tags00 Ratings7.825 Ratings
Rules-driven tag execution00 Ratings7.825 Ratings
Tag performance monitoring00 Ratings8.024 Ratings
Page load times00 Ratings7.925 Ratings
Mobile app tagging00 Ratings7.524 Ratings
Library of JavaScript extensions00 Ratings7.623 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
Forcepoint Data Security Cloud
-
Ratings
SAP Customer Data Solutions
7.6
28 Ratings
7% below category average
Standard visitor segmentation00 Ratings8.028 Ratings
Behavioral visitor segmentation00 Ratings8.027 Ratings
Traffic allocation control00 Ratings4.627 Ratings
Website personalization00 Ratings9.726 Ratings
Customer Data Management
Comparison of Customer Data Management features of Product A and Product B
Forcepoint Data Security Cloud
-
Ratings
SAP Customer Data Solutions
6.6
29 Ratings
21% below category average
Account Scoring00 Ratings7.927 Ratings
Customer Data Governance00 Ratings8.828 Ratings
Data Connectors00 Ratings4.729 Ratings
Data Enhancement00 Ratings5.529 Ratings
Data Ingestion00 Ratings6.329 Ratings
Data Storage00 Ratings3.129 Ratings
Data Visibility00 Ratings8.029 Ratings
Event Data00 Ratings6.327 Ratings
Identity Resolution00 Ratings8.927 Ratings
User Ratings
Forcepoint Data Security CloudSAP Customer Data Solutions
Likelihood to Recommend
8.6
(3 ratings)
9.0
(58 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(10 ratings)
Usability
-
(0 ratings)
9.1
(7 ratings)
Availability
-
(0 ratings)
9.0
(57 ratings)
Performance
-
(0 ratings)
7.3
(7 ratings)
Support Rating
-
(0 ratings)
9.1
(8 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.1
(7 ratings)
Implementation Rating
-
(0 ratings)
7.3
(7 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
4.5
(1 ratings)
Vendor pre-sale
-
(0 ratings)
4.5
(1 ratings)
User Testimonials
Forcepoint Data Security CloudSAP Customer Data Solutions
Likelihood to Recommend
Forcepoint
It is very much suited for organizations that have a great consideration of protecting their data/assets. It is an expensive solution. Hence SMB segments require to find out something which can be similar to achive this. However, there are very few players in the market who has single pane configuration pane, which is one of the key benefits of Forcepoint ONE.
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SAP
It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
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Pros
Forcepoint
  • Forcepoint ONE is particularly effective at identifying and blocking sophisticated threats, including those that attempt to evade detection by traditional security solutions.
  • The platform uses a combination of advanced analytics and human expertise to constantly monitor activity on networks and identify anomalies that may indicate an attempted attack that is why Forcepoint ONE can quickly block threats and prevent them from causing damage.
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SAP
  • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
  • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
  • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
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Cons
Forcepoint
  • There is no need for improvement in the solution. The solution is built with all the required features and capabilities that are required for a security service edge solution.
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SAP
  • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
  • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
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Likelihood to Renew
Forcepoint
No answers on this topic
SAP
On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
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Usability
Forcepoint
No answers on this topic
SAP
We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
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Reliability and Availability
Forcepoint
No answers on this topic
SAP
The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
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Performance
Forcepoint
No answers on this topic
SAP
There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
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Support Rating
Forcepoint
No answers on this topic
SAP
We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
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In-Person Training
Forcepoint
No answers on this topic
SAP
because it was made directly in the company
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Online Training
Forcepoint
No answers on this topic
SAP
They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
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Implementation Rating
Forcepoint
No answers on this topic
SAP
There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
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Alternatives Considered
Forcepoint
Ease of use Microsoft Defender was a great product, but it looked like it is too risky to have only one vendor for all our needs. Fortinet has a lot of improvements to make to consider in the enterprise segment.
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SAP
Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
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Scalability
Forcepoint
No answers on this topic
SAP
because the platform actually allows you to scale at any time if designed following best practices
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Return on Investment
Forcepoint
  • There is no one-size-fits-all answer to this question, as the impact of Forcepoint ONE on a business's overall objectives will vary depending on the specific goals and objectives of that particular business.
  • However, in general, businesses that have implemented Forcepoint ONE have seen a positive impact on their overall objectives, with many reporting increased productivity, improved security, and reduced costs.
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SAP
  • Having a single, stremlined point of entry for the customers improves the overall customer experience
  • By the same reason, maintenance costs are reduced because interventions focus on a single object
  • It's versatile in its integration so there is no need to change the surrounding software ecosystem
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ScreenShots

SAP Customer Data Solutions Screenshots

Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform