What users are saying about
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 20 reviews and ratings
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 51 reviews and ratings
Attribute Ratings
- Zscaler Internet Access is rated higher in 1 area: Support Rating
- Forescout Platform (CounterACT) and Zscaler Internet Access are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.7
Forescout
87%
10 Ratings

8.7
Zscaler Internet Access
87%
16 Ratings
Likelihood to Renew

Forescout
N/A
0 Ratings

9.0
Zscaler Internet Access
90%
1 Rating
Usability

Forescout
N/A
0 Ratings

9.0
Zscaler Internet Access
90%
1 Rating
Support Rating

8.0
Forescout
80%
1 Rating

8.1
Zscaler Internet Access
81%
8 Ratings
Likelihood to Recommend
Forescout
ForeScout CounterACT is well suited for a company looking to strengthen their network security. It has allowed us to be confident that there is not a rogue device connecting directly into our network to gain access to company information. It may not be suitable to a company with a small IT department as it does require time up front to initially configure and on an on-going basis to manage.

Verified User
Professional in Information Technology
Financial Services Company, 201-500 employeesZscaler Internet Access
[Zscaler Internet Access] is very well suited for scenarios where one is looking for hassle free internet and network connection. It ensures that your users can connect to any networks and they will be secure. Additional plus is ability to deploy Zscaler client to your company smartphones - this gives complete network protection. We only encounter a few issues with Zscaler Internet Access (mainly false-positives) but these were promptly resolve by the vendor.
Chief Information Officer
Polcom GroupConstruction, 501-1000 employees
Pros
Forescout
- Great in monitoring what applications versions are running and on what devices.
- Good identification of unmanaged devices and segregating them.
- Endpoint visibility.
Branch Manager
SunTrust Robinson HumphreyInvestment Banking, 1001-5000 employees
Zscaler Internet Access
- Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres.
- Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions.
- Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated.

Verified User
Consultant in Information Technology
Computer & Network Security Company, 11-50 employeesCons
Forescout
- More demos and training for newer versions released.
- Can be quite complex in building of policy due to policies being complicated.
- More interactive GUI would be helpful.
Product Engineer
Micron TechnologySemiconductors, 10,001+ employees
Zscaler Internet Access
- Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
- Pricing is not transparent and quote based.
- Access to websites is a little too slow with Zscaler monitoring on.
Associate Consultant
Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees
Pricing Details
Forescout
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Zscaler Internet Access
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Forescout
No score
No answers yet
No answers on this topic
Zscaler Internet Access
Zscaler Internet Access 9.0
Based on 1 answer
The overall conclusion of the review is good. Zscalar have some limitations which will surely resolved in the updates provided by company from time to time. The best part is that it doesnt reduce the speed of internet.
Manager Key Accounts- International Business
Dabur India LimitedImport & Export, 5001-10,000 employees
Usability
Forescout
No score
No answers yet
No answers on this topic
Zscaler Internet Access
Zscaler Internet Access 9.0
Based on 1 answer
Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
Associate Consultant
Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees
Support Rating
Forescout
Forescout 8.0
Based on 1 answer
They are prompt in their response with a complete resolution once they have identified the problem. Other OEM's generally give stop-gap arrangements and then later come with new upgrade versions. This gives downtime tasks to customers often, which isn't appreciated. Given the criticality of this software, their support is prompt.
Project Lead
Doyen InfosolutionsInformation Technology & Services, 201-500 employees
Zscaler Internet Access
Zscaler Internet Access 8.1
Based on 8 answers
I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
IT Network Specialist
Central Electric Power CooperativeUtilities, 51-200 employees
Alternatives Considered
Forescout
Forescout Platform (CounterACT) is capable to perform intelligent device classifications which able to group and segmentize the assets effectively. Besides, the classification techniques can be customized according to the organization requirements. With agentless deployment, any new or unused inventory can be managed easily. Overall interface is quite user-friendly and able to simplify the administration tasks.

Verified User
Consultant in Information Technology
1001-5000 employeesZscaler Internet Access
Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesReturn on Investment
Forescout
- We've managed to automate our cybersecurity to impressive extents, now the IT security team puts focus on more important things.
- We've attained successful assets risk mitigation for our clients.

Verified User
Team Lead in Information Technology
Information Technology & Services Company, 5001-10,000 employeesZscaler Internet Access
- ROI is there and it is safeguarding the data and user access to net.
- Being a cloud based can be scaled up when required.
- Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employees