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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Formstack for Salesforce

    Score7.1 out of 10
    N/AFormstack for Salesforce helps users create dynamically prefilled forms, automating document generation and streamlining digital signature collection without leaving Salesforce. In this way, the solution helps companies ensure customers never fill the the same information twice, with no manual data entry and uploads required.N/A

    Jive

    Score8.7 out of 10
    N/AJive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A
    Pricing
    Formstack for SalesforceJive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Formstack for SalesforceJive
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Formstack for SalesforceJive
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    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Formstack for SalesforceJive
    Likelihood to Recommend
    8.8
    (4 ratings)
    9.1
    (37 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.6
    (17 ratings)
    Usability
    -
    (0 ratings)
    6.1
    (4 ratings)
    Availability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.9
    (2 ratings)
    Online Training
    -
    (0 ratings)
    5.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    3.0
    (1 ratings)
    User Testimonials
    Formstack for SalesforceJive
    Likelihood to Recommend
    Formstack
    - Formstack for Salesforce excels in scenarios where organizations need to capture leads seamlessly. The platform's ability to create customized and branded lead generation forms, coupled with its direct integration with Salesforce, facilitates the smooth transfer of lead data into the CRM system. This is particularly beneficial for marketing teams running campaigns and events.- In scenarios where the primary goal is to collect basic contact information without the need for complex workflows or integrations, the comprehensive features of Formstack may be more than what is required. Simpler tools or solutions might be more appropriate for straightforward contact form needs.
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    Aurea
    It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
    Incentivized
    Read full review
    Pros
    Formstack
    • Collecting customer data and keeping it clean and organized
    • I can send forms to the candidates so that they can easily review the documents
    • The forms are easily embedded in websites, allowing us to utilize formstack for our various seasonal programs.
    Incentivized
    Read full review
    Aurea
    • Individual design
    • Presence of Russian language (localization can be independently established)
    • You can configure several information tapes with different themes. One for work, the second for communication
    • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
    • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
    • Integrates with MS Office, Google Drive, Google Docs
    • There are all platforms (even Winphone and blackberry)
    • You can create forum threads
    Incentivized
    Read full review
    Cons
    Formstack
    • mastering the more advanced features of Formstack, especially those related to complex form configurations and workflow automation, can be challenging.
    • we need a broader range of pre-built templates within Formstack
    • Improvements in the mobile app experience, such as a more intuitive design and additional features comparable to the web version, would enhance the usability of Formstack
    Read full review
    Aurea
    • Search functionality is very weak
    • The information architecture and taxonomy doesnt allow for easy discoverability of content
    • It's hard to navigate the and find spaces/groups that I already know about
    • The main profile/interface does not allow easy access to key tasks or common tasks.
    Read full review
    Likelihood to Renew
    Formstack
    No answers on this topic
    Aurea
    There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
    Read full review
    Usability
    Formstack
    No answers on this topic
    Aurea
    It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
    Read full review
    Reliability and Availability
    Formstack
    No answers on this topic
    Aurea
    Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

    Jive posted a statement to the media saying all customers were up, but we were not.
    Read full review
    Performance
    Formstack
    No answers on this topic
    Aurea
    The product worked as designed. It just didn't work for our needs.
    Read full review
    Support Rating
    Formstack
    No answers on this topic
    Aurea
    They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
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    Online Training
    Formstack
    No answers on this topic
    Aurea
    Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
    Read full review
    Implementation Rating
    Formstack
    No answers on this topic
    Aurea
    If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
    Read full review
    Alternatives Considered
    Formstack
    Formstack has a lot of work to do to get up to Jotform standards. Jotform has more payment integration options which is a HUGE selling factor for us as far as which program to choose. They also offer more discounts for non-profits which we work with often. Formstack has some pros but Jotform is more elaborate
    Incentivized
    Read full review
    Aurea
    We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
    Incentivized
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    Return on Investment
    Formstack
    • This can lead to time savings, allowing employees to focus on more strategic tasks rather than manual data handling.
    • By automating the transfer of data from forms to Salesforce, the platform contributes to improved data accuracy.
    • The automation and customization capabilities of Formstack can streamline various processes, from lead generation to internal approvals.
    Read full review
    Aurea
    • reduce email traffic
    • reduce amount of files/documents scattered & lost across shared drives
    • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
    • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
    Incentivized
    Read full review
    ScreenShots

    Jive Screenshots

    Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.