Formstack for Salesforce vs. Kissflow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Formstack for Salesforce
Score 7.0 out of 10
N/A
Formstack for Salesforce helps users create dynamically prefilled forms, automating document generation and streamlining digital signature collection without leaving Salesforce. In this way, the solution helps companies ensure customers never fill the the same information twice, with no manual data entry and uploads required.N/A
Kissflow
Score 8.1 out of 10
Enterprise companies (1,001+ employees)
Kissflow is a low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations.
$1,500
per month 50 Users
Pricing
Formstack for SalesforceKissflow
Editions & Modules
No answers on this topic
Small Business
$1500
per month
Offerings
Pricing Offerings
Formstack for SalesforceKissflow
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Formstack for SalesforceKissflow
Features
Formstack for SalesforceKissflow
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Formstack for Salesforce
-
Ratings
Kissflow
7.9
2 Ratings
6% below category average
Drag-and-drop Interfaces00 Ratings8.02 Ratings
Platform Security00 Ratings8.72 Ratings
Platform User Management00 Ratings7.42 Ratings
Reusability00 Ratings8.02 Ratings
Platform Scalability00 Ratings7.42 Ratings
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Formstack for SalesforceKissflow
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User Ratings
Formstack for SalesforceKissflow
Likelihood to Recommend
8.7
(4 ratings)
7.4
(22 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
7.7
(2 ratings)
Support Rating
-
(0 ratings)
9.7
(2 ratings)
User Testimonials
Formstack for SalesforceKissflow
Likelihood to Recommend
Formstack
- Formstack for Salesforce excels in scenarios where organizations need to capture leads seamlessly. The platform's ability to create customized and branded lead generation forms, coupled with its direct integration with Salesforce, facilitates the smooth transfer of lead data into the CRM system. This is particularly beneficial for marketing teams running campaigns and events.- In scenarios where the primary goal is to collect basic contact information without the need for complex workflows or integrations, the comprehensive features of Formstack may be more than what is required. Simpler tools or solutions might be more appropriate for straightforward contact form needs.
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Kissflow, Inc (OrangeScape)
We've used Kissflow [School Cloud] in order to track parent requests for transportation in the SpEd department. It has been user friendly for parents to input a request and staff to review, double check school sites and locations, and set up specific routes to meet the needs of students and communicate the info back to parents.
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Pros
Formstack
  • Collecting customer data and keeping it clean and organized
  • I can send forms to the candidates so that they can easily review the documents
  • The forms are easily embedded in websites, allowing us to utilize formstack for our various seasonal programs.
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Kissflow, Inc (OrangeScape)
  • They know what they are. You aren't going to get a Workflow program that also wants to be a CRM. You will get the equivalent of an electronic assistant going from station to station, taking care of business and giving you the end result.
  • Paper. It reduces the amount of paper needed for menial tasks tremendously. You can automate an entire process. As an educational institution, you may still need paper copies, but you aren't waiting for John Doe to sign Line 3, then Jane Doe to initial, and so on and so on with a paper form.
  • Tracking. If you need to know where things are in the process, the fact that this program is dedicated to workflow makes it incredibly easy to identify where people are in the sales flow.
  • Customer appreciation. When your workflow is stronger, faster, and better, the customers feel it. They feel like you are right there with them and getting things moving.
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Cons
Formstack
  • mastering the more advanced features of Formstack, especially those related to complex form configurations and workflow automation, can be challenging.
  • we need a broader range of pre-built templates within Formstack
  • Improvements in the mobile app experience, such as a more intuitive design and additional features comparable to the web version, would enhance the usability of Formstack
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Kissflow, Inc (OrangeScape)
  • Workflow Design: There isn't a copy/paste function when creating the workflow, and you can't move a workflow task between parallel branches. This becomes a pain point when an item has 98% of what you need, but you can't copy it and place it in another branch to make the last tweaks. Instead, it needs to be completely recreated
  • Interface: While I like the current design features, which make it easy for an end-user to find their tasks and items, it would be nice to also have some flexibility within the platform. Things like being able to groups apps under a category or tailoring the look and feel of the page a little more would be a welcome addition.
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Likelihood to Renew
Formstack
No answers on this topic
Kissflow, Inc (OrangeScape)
Really love the product. Was pleasantly surprised that it has been easy to use for parents
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Usability
Formstack
No answers on this topic
Kissflow, Inc (OrangeScape)
The system has room to grow as it's limited by not being able to edit POs after they've been approved. The system is great for registrations and syncing to other systems while including the attachments. The reporting from Kissflow is also easy to setup to link to other platforms such as Looker
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Support Rating
Formstack
No answers on this topic
Kissflow, Inc (OrangeScape)
I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
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Alternatives Considered
Formstack
Formstack has a lot of work to do to get up to Jotform standards. Jotform has more payment integration options which is a HUGE selling factor for us as far as which program to choose. They also offer more discounts for non-profits which we work with often. Formstack has some pros but Jotform is more elaborate
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Kissflow, Inc (OrangeScape)
KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
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Return on Investment
Formstack
  • This can lead to time savings, allowing employees to focus on more strategic tasks rather than manual data handling.
  • By automating the transfer of data from forms to Salesforce, the platform contributes to improved data accuracy.
  • The automation and customization capabilities of Formstack can streamline various processes, from lead generation to internal approvals.
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Kissflow, Inc (OrangeScape)
  • The only real hard number savings that we have had with KiSSFLOW is the money we have saved in forms being printed, especially multi-part forms. So for a small college like us that it probably in the $5000 to $10000 per year range. We have certainly saved money in increased efficiencies of the processes that we have moved to KiSSFLOW. But that is harder to calculate.
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ScreenShots

Kissflow Screenshots

Screenshot of overall efficiency monitoringScreenshot of workflow trackingScreenshot of process metricsScreenshot of the drag and drop form builderScreenshot of a parallel branches workflowScreenshot of where to change file permissions