FortiManager vs. VerticalResponse

FortiManager is well suited for larger organizations which require unified configurations and IT departments that need quick turn around on firewall related tickets. I believe MSPs can also benefit with the use of the VDOM feature, if strict separation between clients is needed. FortiManager wouldn't be ideal for 1-3 site operations, unless their configurations are extremely complex or have a high number of active users.

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For businesses requiring advanced email marketing features like sophisticated automation, in-depth analytics, and extensive customization, VerticalResponse might fall short due to its limited featuresVerticalResponse is ideal for small businesses or freelancers who need a simple, straightforward email marketing tool. Its ease of use and basic features make it suitable for those without extensive technical expertise in email marketing

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• Centralized FortiGate FW Management in a single console
• Available physical, virtual, or cloud deployment
• Single console for next-generation FW features
• Multiple Administrative Domains

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• I love the ease of list builder because we often times have a lot of data to import. It would be simply impossible without this tool, considering the amount of customer data we have for any one given email.
• We really enjoy the ease of use of the HTML wizard as well. It helps even a novice be able to make a beautiful and attention grabbing email.
• The dashboard is functional and easy to find when you need with a quick search.

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• Various bugs: The software is buggy, and if you don't have a good understanding of it's underlaying operation, you can get confused or stuck when pushing a configuration. There are lots of little quirks you will have to learn, which are not described in any documentation.
• Conflict resolution: Occasionally, during larger changes, bringing new devices in, pushing a config will fail due to dependencies, conflicts, or other software bugs. This is somewhat time consuming because the error messages provided aren't descriptive
• CLI Options: Some configuration changes require creating scripts that execute on each device, and can't be done via the GUI

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• The type face is small. Not sure if this is to avoid overwhelming the reader, but I could see this being an issue with vision-impaired people or people who don't see small print well.
• Sometimes I find it takes multiple clicks to make one simple change. I wish there was a search field at the top of the screen that allowed me to jump directly to a client's entry to update it there.

Product is easy for both technical and non-technical people to use. A cost effective solution for sending out large number of messages. We can manage unsubscribes by individual accounts, so we can have multiple multiple accounts combined to maximize our buying power on credits. Effective API for sending/receiving data makes tool a valuable asset.

I truly love this product. We are moving to an all-in-one system next year and my greatest fear in doing so is how much I will miss this platform. Although we are excited for things ahead, I will always keep Vertical Response in my back pocket incase I don't love the new platform as much

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Never had an issue with uptime

No issues

At Vertical Response the help desk associates are courteous, knowledgeable and helpful. You can tell they enjoy what they do. And clearly, they are well trained because most times, the first point of contact is able to resolve any issue you may have. There have been very few times where an associate has needed to get back to me or escalate me to a supervisor

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Basic functions and online help...we used what was needed, at the time, and will continue to explore other online trainings as our functional needs expand

Salesforce integration never worked right. We had to abandon.

FortiManager is the best choice for managing numerous FortiGate firewalls. It allows for easy integration into ServiceNow and automates simple repetitive tasks that are very straightforward. Role-based access control is easy to enable and you can get quite granular with user permissions. Administrative Domains help segregate firewall management and compliance within the FortiManager console, by almost any classification method that makes sense to your organization.

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In addition to using Vertical Response personally I also manage email marketing for clients that already use Mailchimp, Robly and Constant Contact. While most of these platforms all offer similar features I choose Vertical Response first if the client does not have a platform in place. Typically I am also teaching the client how to use this tool and the Vertical Response visual interface is very easy for me to teach a client how to navigate and create their own campaigns.

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Independently Invited by TrustRadius

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• Significant reduction in new firewall deployment turn around time, 50% reduction
• Reduction in time spent on website access related IT support tickets. Avg 5 minutes from response to close
• Reduction in time spent by IT team for setting up WFH employees to allow working over SSL VPN.

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• We were able to blast out promotions our company was having to customers which created an increase in business.
• By blasting out any service issues, it keeps our customers informed so that they are not wondering what is going on.
• Allows us to store unsubscribed emails so that we are not constantly pestering people who do not want to be emailed.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info