Foundant Grant Lifecycle Manager vs Neon CRM

Likelihood to Recommend

From where I stand, GLM is well-suited for use by small-staffed charitable foundations who make more than thirty (30) grants a year and distribute more than $500,000 in funds to non-profits. The software is able to handle every step in the grant-making process from receipt of a request, to the evaluation and decision regarding the grant, to tracking the pay-out, and to closing the grant when the work or the year is completed.

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Gwenn Gebhard

Executive Director

Luther I. Replogle FoundationPhilanthropy, 1-10 employees

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If you are looking for a quick and easy database option, which integrates breezily with email clients like MailChimp and Constant Contact, and has built-in credit/debit card processing capabilities, NeonCRM is a very good option. An affordable alternative to Salesforce or Raiser's Edge, it does lack some of their "bells and whistles" but gets the job done. On the one hand, Neon features a shallow learning curve and solid user interface, and is web based and mobile friendly. On the other hand, Neon might not be totally appropriate for large or national level organizations because some of the reporting seems less "robust" than pricier alternatives...

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Thomas Phillips

Development Officer

Health In HarmonyEnvironmental Services, 1-10 employees

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Pros

Foundant provides a streamlined grants management solution for reasonable cost.
The company listens to its users, collecting ideas and making improvements. Updates to the software are rolled out several times a year. When something cannot be changed right away, the company gives context and forecasts when the change might be possible.
While the software is easy to use, it also offers more advanced features (such as merge templates) that allow more customization for the advanced user.

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Mary Giraulo

Manager, Grants & Arts Education

United Arts of Central FloridaNon-Profit Organization Management, 11-50 employees

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Very user friendly
Great customer service--they always quickly reply to inquiries with great information for troubleshooting
It is a great catchall for donor/grant information

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Kelly Moss

COO (Chief Operating Officer)

Revitalize T-TownNon-profit Organization Management, 1-10 employees

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Cons

Need a smother process for third party responses. Currently individuals recommending more than one student for scholarships have many emails to deal with to find the correct link to upload the correct student's letter.
Questions that would filter which applications the applicant would apply for.

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Sally Weldon

Director of Information Technology

The Community Foundation of Western North CarolinaNon-Profit Organization Management, 11-50 employees

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Right now, there doesn't seem to be a way to assign reports and events to a staff person. In other words, if you want to receive emailed notifications when donations, payments, or event registrations come through, you have to receive ALL of them, not just those for particular events, etc.
There is no intuitive way to take a deposit from a customer.
NeonCRM doesn't allow you to create and bill with an invoice.

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Verified User

Administrative Assistant in Other

Non-profit Organization Management Company, 11-50 employees

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Support Rating

No score

No answers yet

No answers on this topic

Neon CRM 7.0

Based on 4 answers

As stated before, they push you to read the manual or watch the video when what I want is a human being to walk/talk me through it. Like I said, maybe I am old school but that's how I learn. It's been a challenge.

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Lisa Steinberg

Director of Leadership Engagement

Auschwitz Birkenau Memorial FoundationNon-Profit Organization Management, 1-10 employees

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Alternatives Considered

I have not used other online grantmaking products or evaluated others. I used to use MicroEdge Gifts, but not the online application version. It was a stand alone management system. This is hands-down better, easier to use and a more complete system

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Susan Haley

Grants Manager

Dean & Margaret Lesher FoundationPhilanthropy, 1-10 employees

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NeonCRM can grow with us. We were able to implement a few features initially and, as time went on, incorporate others. We continue to do that.

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Lora Zygman

Treasurer

Families Helping Families ChicagolandNon-Profit Organization Management, 1-10 employees

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Return on Investment

Positive customer service--fairly easy to use for applicants.
Positive--easy to run reports you have already set up, so [it] saves time.
Negative--limited question types makes it harder to gather the data we want to track.
Negative--our budget is more complex than can be tracked in Foundant, so we have to use a separate program.
Negative--we have to track potential grantee conversations in a separate program.
Negative--getting data ready to display in a dashboard takes a lot of time to manipulate in Excel.

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Kristen Summers

Grants Manager

Saint Luke's FoundationPhilanthropy, 11-50 employees

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Huge positive ROI in that is has alleviated the need for hand-processing of membership transactions
Huge positive ROI in that our reporting has been standardized

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SarahAnn S. Whitbeck

Executive Director

Chest Wall Injury SocietyNon-Profit Organization Management, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Foundant Grant Lifecycle Manager Editions & Modules

Edition

Grant Lifecycle Manager (GLM)	¹

Per Organization, Per Every 2 Years

Additional Pricing Details

Foundant Connect is an optional, add-on product linking data from GuideStar, Foundation Center, and GreatNonprofits into Foundant GLM„the organizations leading the industry in the data revolution. Connect allows users to quickly access and share data to make the grantmaking process easier and more efficient for everyone involved.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Neon CRM Editions & Modules

Edition

Essentials	$50¹
Impact	$110¹
Empower	$200¹

per month

Additional Pricing Details

All plans include unlimited system users, unlimited online forms, and unlimited ticket support. Essentials is a streamlined version of Neon designed for smaller nonprofits. Premium support options are included with Empower. All pricing is based on number of constituent records in each database. For more information, see our website.

Foundant Grant Lifecycle Manager vs Neon CRM