FoxDen (Discontinued) vs. WorkHub Connect

FoxDen tended to work slightly better for very small video conferences. The audio was typically reliable, so it would be ok to use for audio conferencing. It is definitely not ready for prime time: it cannot handle very large conferences. It didn't seem ready to be used on mobile either. I also think it's better suited for a smaller company.

Incentivized

WorkHub Connect gives an excellent experience to communicate with your co workers. Its design is quite different from other such products but I like it (others may disagree with me). In my personal opinion, its thread section should be improved. Users usually get lost when they click on the thread and the screen becomes abruptly zoomed in. But it is not a permanent thing.

• Easy to join meetings
• Audio is fairly reliable
• Moderately easy to host meetings

Incentivized

• Ability to create a separate channel and groups and only communicate with people who are relevant to you.
• Using the @ notation, you can tag people in messages and reply to a message thread.
• To notify only specific people who have joined the channel, use annotations such as @all, @channel, or any customized form.

• Horrible video quality. It basically never worked, and we stopped using the video feature.
• Buggy behavior all the time. Dropped calls, loss of screen sharing, rendered unusable most of the time.
• Poor response by the vendor to issues. The answer was basically "we know it's unusable, and we're trying to figure that out. There's nothing we can do right now."

Incentivized

• We should be able to send voice notes over chats.
• It is not a fully matured tool, so there are very frequent updates.

I believe they selected FoxDen because we use ReadyTalk for voice conferencing and FoxDen represented a cost savings compared to our previous Skype for Business investment. However, in the end, most of our company has abandoned ever using FoxDen and, instead, still uses all of the products listed above (Skype for Business, Google Hangouts, Slack) or just plain ReadyTalk voice conferencing.

Incentivized

With Microsoft Teams, your staff can work remotely on various devices and freely collaborate with their partners and customers. You can add tasks, personnel, or locations quickly and easily.

• Increased the length of our meetings due to copious amounts of time spent trying to fix the video and screen sharing.
• Added frustration for everyone who attempted to use it.
• Ultimately resulted in a lot of money lost on video equipment that everyone stopped using in favor of voice-only conferencing due to the faulty video.

Incentivized

• Nothing to say as I was not involved in the purchasing.