Likelihood to Recommend In a Newsroom, sensitive information may be shared via PDF documents, such as interviews with confidential sources. Foxit PDF Editor's security features, such as password protection can be useful in ensuring the confidentiality of such documents. Foxit PDF Editor is a versatile tool that can be useful in a variety of scenarios in a newsroom, from editing news scripts to collaborating on news reports to creating graphics and visuals. Its advanced features and ease of use make it a popular choice among newsroom professionals.
Read full review MasterControl is very flexible in all modules. A manufacturing department and a nursing unit can both use the same modules with all their needs met. System configuration can be accomplished at a broad and or granular level. Each document, incident, user etc can have a customized configuration for its unique workflow. The application is web-based and available on a variety of platforms. Security allows staff to access what they need from the workplace, remotely from a client site to home. While I work in healthcare, I can talk to other MasterControl clients in the oil industry or Pharma and we still can provide suggestions to each other about new or unique uses for MasterControl. I
Read full review Pros FoxitPhantom carries superior editing tools over Adobe Acrobat and similar products. It allows you to modify text, images, & objects in a more robust fashion Integrates well with Microsoft Office products such as Word, PPT, & Excel Allows you to work in a nearly paperless environment Read full review Document control Deviation control Training Read full review Cons I have a dual monitor setup at work and there are times when I wish that I could view pdf documents on both monitors at the same time. I have not yet figured out how to do that with FoxitPhantom as it appears to limit the user to displaying multiple pdf documents as separate tabs on the same screen. If dual screen is an option in the software, it needs to be more apparent. I can't think of any other desired improvements. This software really does everything that I need it to do. Read full review Outdated branding. User interface not very intuitive. Sometimes document previews did not load. Read full review Likelihood to Renew Because very few editors are so easy to use and deploy backed by speed and performance. Foxit PDF is known for its speed and performance, allowing users to open and work with PDF files quickly and efficiently
Foxit's user-friendly interface is easy to navigate and use, making it a popular choice for users who are new to PDF software.
Read full review During the past five years, we expanded our business and its quality control, and we hadn't had any issues even when we grew the company's size around five times. The software has proved itself during these years, and now we rely on it heavily and don't think we need to switch to any other similar product in the near future.
Read full review Usability Foxit Phantom is pretty easy to use, but it is not as intuitive as the latest Adobe PDF products. Although the initial transition across the organization was filled with negative reactions, I think that over a few months, all departments were able to adapt to the new software and feel like they could find what they need within the tool.
Read full review Performance FoxitPhantom PDF integrates very well with the Microsoft Office products, which is where I found I use this the most. It performs about as well as can be expected, without any out of place latency. Whether it be merging, deleting, editing or rearranging pages, its performance holds up even with larger documents.
Read full review Support Rating I haven't personally had interaction with the customer support from FoxitPhantom, however based on conversations I have had with members in the organization, I was given positive feedback. Their website has a lot of information and tutorials. If you need to contact them, they are quick to respond. User manuals are readily available.
Read full review The Technical Support team has grown exponentially over the last couple years. Some front line support staff are new to the system and so know less than the clients do. Back line staff are more seasoned and provide immediate assistance to the front line staff. They have an extensive knowledge bank to assist them as well as client access to most KB articles. Annual user group conference gives us chance to meet the support staff an also to resolve any outstanding issues. Any critical vendor notices are emailed immediately when found and a patch offered at the same time. These are rare, but quickly resolved.
Read full review Alternatives Considered I would say that when you want to get a bigger share of the market and take business from long time consolidated applications like
Acrobat , you really need to try harder and give something more to the user to be able to change their mind and switch to Foxit. In our case licensing was an important factor and at the beginning we had a small learning curve with users asking how to open PDF files and what was that orange icon. The truth is that we as users accepted the new software happily because simply said: it does the job. After using Foxit I would not go back to
Acrobat , I like better the connectivity, the simplicity and the way it manages the tabs.
Read full review I was not involved in the process of selecting MasterControl so I am unaware of the alternatives.
Read full review Return on Investment We have cut our mailed AR by over 60% by exporting to foxit and emailing. We have cleared an entire room to be used as additional office space by scanning in old documents. The feature that allows you to directly type onto PDFs has increased our quality control by allowing us to highlight or add notes to important info. Read full review Using MasterControl documentation modules has had our production department see a much lower incidence of deviations and events. Read full review ScreenShots