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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Frame.io

    Score9 out of 10
    N/AFrame.io is a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process.

    $15

    per user/per month

    Hugo - Meeting Notes Software

    Score8.1 out of 10
    N/AHugo was a connected meeting note-taking, management, and sharing app that Calendly acquired. The product is no longer available for sale.

    $8

    per month per user

    Pricing
    Frame.ioHugo - Meeting Notes Software
    Editions & Modules
    Pro
    $15
    per user/per month
    Team
    $25
    per user/per month
    Free
    Free
    For up to 2 users
    Enterprise
    Contact sales team
    Basic
    $0 forever
    Pro
    $8
    per month per user
    Business
    Get a demo
    Offerings
    Pricing Offerings
    Frame.ioHugo - Meeting Notes Software
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Save 25% when paid annually. Try all features with unlimited users for 21 days. Free forever up to 10 users.
    More Pricing Information
    Community Pulse
    Frame.ioHugo - Meeting Notes Software
    Considered Both Products
    Adobe
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    58 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    48 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    58 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    43 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    45 Answers
    No answers on this topic
    Features
    Frame.ioHugo - Meeting Notes Software
    Creative Collaboration
    Comparison of Creative Collaboration features of Frame.io and Hugo - Meeting Notes Software
    Feature
    Frame.io
    8.4
    53 Ratings
    10% above category average
    Hugo - Meeting Notes Software
    -
    Ratings
    Variety of file types9.050 Ratings00 Ratings
    Configurable and automated workflows8.042 Ratings00 Ratings
    Audit trail8.248 Ratings00 Ratings
    Real-time collaboration8.451 Ratings00 Ratings
    Best Alternatives
    Frame.ioHugo - Meeting Notes Software
    Small Businesses
    No answers on this topic
    Google Keep
    Score9.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Google Keep
    Score9.2 out of 10
    Enterprises
    No answers on this topic
    Google Keep
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Frame.ioHugo - Meeting Notes Software
    Likelihood to Recommend
    9.0
    (65 ratings)
    8.1
    (7 ratings)
    Likelihood to Renew
    8.7
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (59 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Frame.ioHugo - Meeting Notes Software
    Likelihood to Recommend
    Adobe
    Frame.io is best suited if you are on, say, a marketing team and want to get feedback from other team members or leaders on a project you have been working on. Frame.io is less suited to serving as your team's primary storage for raw footage and photos.
    Incentivized
    Read full review
    Discontinued Products
    I think it's important to understand that software recommendations do not come up casually during conversations with your friends so recommending it with no agenda is off the table. However, if someone asks me for tips on note-taking during calls my first priority would be OneNote because it just has more functionality and is usually built-in, meaning you don't have to search for anything online. The second priority would be Hugo though.
    Read full review
    Pros
    Adobe
    • Allows clients to make frame-specific notes, so there is no confusion what they are talking about.
    • When multiple stakeholders are making notes, platform automatically sorts them chronologically in the video.
    • Multiple stakeholders giving notes can see when their note conflicts with a colleague's.
    Incentivized
    Read full review
    Discontinued Products
    • Hugo - Meeting Notes Software removes ambiguity and uncertainty from discussions.
    • Participants from both inside and outside the organization can work together on agendas and minutes before and after the meeting.
    • The Hugo extension for Google Calendar may be used to arrange and follow up on meetings, both online and offline, as part of your Google calendar.
    Incentivized
    Read full review
    Cons
    Adobe
    • When I mark a video private, it should disable the sharing link. We’ve run into issues where we’ve made a video private, thinking that it was no longer visible, but those with the link could still view it.
    • Mobile version is great, but sometimes I have to rotate my phone to get the full feature set, which is a little clunky sometimes.
    Incentivized
    Read full review
    Discontinued Products
    • Platform is pretty simple and we use basic; there are probably many features we have not yet realized exist
    • I don't think many other firms are using it, so can't use across the profession
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It works well for our small team, but we’ve run into some friction as things scale. Getting external users set up with the right access can be a bit of a hassle, and the cost starts to add up as we bring on more people and projects. That said, it’s still a solid tool, it definitely speeds up our workflow and works seamlessly with Adobe products.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Adobe
    Frame.io continues to lead with new features that enhance collaboration and review workflows. For a Creative agency, it's been a wonderful digital asset management and client collaboration tool, and more. The ease of uploading and adding stakeholders has had an incredible impact on customer response times, helping us retain and delight our clients.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Reliability and Availability
    Adobe
    I haven't experienced any outages with Frame.io.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Adobe
    When sharing videos for feedback, there are no noticeable performance issues with Frame.io. Everyone is able to complete their tasks without the program getting in the way.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Adobe
    The few times I have needed support I have received a quick response - though the one major complaint I have had is regarding the omission of an iPad app - supposedly it is in the works but I haven't seen it release yet. We do have issues with the browser being buggy - especially on slow internet. Whether or not that is something support has failed me on, i'm not sure - but they are responsive, but don't always provide immediate results.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Adobe
    We utilize both Synthesia and Frame.io for different projects. Frame.io we use for editing actual video content that has been captured. Primary use is for customer training and education. We use Synthesia for short-form video production, primarily for software screen recording demonstrations, and for translation functionality (which is excellent).
    Incentivized
    Read full review
    Discontinued Products
    The quality of support is better with Hugo. Ease of use is also good with Hugo than when compared to Coda. Hugo met our requirements, so decided to choose it over Coda. It is easier to set up Hugo when compared to Coda and it saves a lot of time.
    Incentivized
    Read full review
    Scalability
    Adobe
    Frame.io was very easy to scale to the appropriate teams needed
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Adobe
    • Frame.io has shortened our review time considerably, saving time.
    • Frame.io is wonderful for managing a large team of editors, especially for us when we are using in-house staff and contractors.
    • Frame.io has improved the relationship between departments, which was more tense with previous review methods.
    Incentivized
    Read full review
    Discontinued Products
    • Closing acton logs to set clearer paths to business goals
    • Serves as good reference tool for important conversations that impact business objectives
    • Fosters easy collaboration within the organization
    Incentivized
    Read full review
    ScreenShots

    Frame.io Screenshots

    Screenshot of the main home pageScreenshot of a specific projectScreenshot of the mobile appScreenshot of collectionsScreenshot of collections