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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Frame.io

    Score9 out of 10
    N/AFrame.io is a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process.

    $15

    per user/per month

    Opal

    Score9.1 out of 10
    Enterprise companies (1,001+ employees)
    Opal is a platform for brands, used to plan, create, and calendar their content - across teams and channels. Opal aims to enable tight alignment and high levels of efficiency. Marketing teams from companies such as Starbucks, Microsoft, and Target use Opal to collaborate, plan, and visualize, while ensuring an always-unified brand voice. Users can: Plan every facet of the brand experience, to ensure consistency throughout every moment and across every…

    $8.29

    per month

    Pricing
    Frame.ioOpal
    Editions & Modules
    Pro
    $15
    per user/per month
    Team
    $25
    per user/per month
    Free
    Free
    For up to 2 users
    Enterprise
    Contact sales team
    Opal Pro
    $8.29
    per month
    Opal
    Free Forever
    Teams Pro
    Custom Pricing
    per month
    Offerings
    Pricing Offerings
    Frame.ioOpal
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Frame.ioOpal
    Considered Both Products
    Adobe
    No answer on this topic
    OPAL
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    58 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    48 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    58 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    43 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    45 Answers
    No answers on this topic
    Features
    Frame.ioOpal
    Creative Collaboration
    Comparison of Creative Collaboration features of Frame.io and Opal
    Feature
    Frame.io
    8.4
    53 Ratings
    10% above category average
    Opal
    -
    Ratings
    Variety of file types9.050 Ratings00 Ratings
    Configurable and automated workflows8.042 Ratings00 Ratings
    Audit trail8.248 Ratings00 Ratings
    Real-time collaboration8.451 Ratings00 Ratings
    Best Alternatives
    Frame.ioOpal
    Small Businesses
    No answers on this topic
    monday marketer (discontinued)
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Adobe Marketing Cloud
    Score9.3 out of 10
    Enterprises
    No answers on this topic
    Adobe Marketing Cloud
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Frame.ioOpal
    Likelihood to Recommend
    9.0
    (65 ratings)
    9.2
    (5 ratings)
    Likelihood to Renew
    8.7
    (5 ratings)
    10.0
    (1 ratings)
    Usability
    8.5
    (59 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Frame.ioOpal
    Likelihood to Recommend
    Adobe
    Frame.io is best suited if you are on, say, a marketing team and want to get feedback from other team members or leaders on a project you have been working on. Frame.io is less suited to serving as your team's primary storage for raw footage and photos.
    Incentivized
    Read full review
    OPAL
    I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
    Incentivized
    Read full review
    Pros
    Adobe
    • Allows clients to make frame-specific notes, so there is no confusion what they are talking about.
    • When multiple stakeholders are making notes, platform automatically sorts them chronologically in the video.
    • Multiple stakeholders giving notes can see when their note conflicts with a colleague's.
    Incentivized
    Read full review
    OPAL
    • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
    • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
    • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
    Incentivized
    Read full review
    Cons
    Adobe
    • When I mark a video private, it should disable the sharing link. We’ve run into issues where we’ve made a video private, thinking that it was no longer visible, but those with the link could still view it.
    • Mobile version is great, but sometimes I have to rotate my phone to get the full feature set, which is a little clunky sometimes.
    Incentivized
    Read full review
    OPAL
    • No publishing capabilities, for the most part.
    • No analytics tie-ins.
    • Rather pricey.
    • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It works well for our small team, but we’ve run into some friction as things scale. Getting external users set up with the right access can be a bit of a hassle, and the cost starts to add up as we bring on more people and projects. That said, it’s still a solid tool, it definitely speeds up our workflow and works seamlessly with Adobe products.
    Incentivized
    Read full review
    OPAL
    No answers on this topic
    Usability
    Adobe
    Frame.io continues to lead with new features that enhance collaboration and review workflows. For a Creative agency, it's been a wonderful digital asset management and client collaboration tool, and more. The ease of uploading and adding stakeholders has had an incredible impact on customer response times, helping us retain and delight our clients.
    Incentivized
    Read full review
    OPAL
    No answers on this topic
    Reliability and Availability
    Adobe
    I haven't experienced any outages with Frame.io.
    Incentivized
    Read full review
    OPAL
    No answers on this topic
    Performance
    Adobe
    When sharing videos for feedback, there are no noticeable performance issues with Frame.io. Everyone is able to complete their tasks without the program getting in the way.
    Incentivized
    Read full review
    OPAL
    No answers on this topic
    Support Rating
    Adobe
    The few times I have needed support I have received a quick response - though the one major complaint I have had is regarding the omission of an iPad app - supposedly it is in the works but I haven't seen it release yet. We do have issues with the browser being buggy - especially on slow internet. Whether or not that is something support has failed me on, i'm not sure - but they are responsive, but don't always provide immediate results.
    Incentivized
    Read full review
    OPAL
    No answers on this topic
    Alternatives Considered
    Adobe
    We utilize both Synthesia and Frame.io for different projects. Frame.io we use for editing actual video content that has been captured. Primary use is for customer training and education. We use Synthesia for short-form video production, primarily for software screen recording demonstrations, and for translation functionality (which is excellent).
    Incentivized
    Read full review
    OPAL
    You get for what you paid for. Opal has more features
    Incentivized
    Read full review
    Scalability
    Adobe
    Frame.io was very easy to scale to the appropriate teams needed
    Incentivized
    Read full review
    OPAL
    No answers on this topic
    Return on Investment
    Adobe
    • Frame.io has shortened our review time considerably, saving time.
    • Frame.io is wonderful for managing a large team of editors, especially for us when we are using in-house staff and contractors.
    • Frame.io has improved the relationship between departments, which was more tense with previous review methods.
    Incentivized
    Read full review
    OPAL
    • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
    • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
    • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
    Incentivized
    Read full review
    ScreenShots

    Frame.io Screenshots

    Screenshot of the main home pageScreenshot of a specific projectScreenshot of the mobile appScreenshot of collectionsScreenshot of collections

    Opal Screenshots

    Screenshot of Preview content exactly as it will appear in market to the audience. Collaborate with teammates and track changes in the  Chat & Activity window.Screenshot of View scheduled Moments across all campaigns on the Calendar -- by day, week, or month.Screenshot of Plan marketing content and campaigns using Boards, a free-form space for brainstorming, briefing, and scenario planning.