What users are saying about
21 Ratings
2 Ratings
21 Ratings
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Score 8.4 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

Frame.io

By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.
Joel McAfee | TrustRadius Reviewer

Tresorit

Good scenario: Wanting to have your files stored by an independent group that specializes in secure file storage. The ability to have files stored on servers that are not domestic is a big plus too. We had issues in the past with a solution that went down when the US AWS East Coast servers had an issue; Tresorit is insulated from these problems and appears to handle load balancing as well. Not good scenario: If you want to have outside parties, upload files/share files with you within your Tresorit environment. There is no way of doing this, and this is a real operational problem.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Frame.io
8.5
Tresorit
Task Management
Frame.io
8.4
Tresorit
Mobile Access
Frame.io
7.9
Tresorit
Search
Frame.io
9.1
Tresorit
Visual planning tools
Frame.io
8.7
Tresorit

Communication

Frame.io
9.6
Tresorit
Chat
Frame.io
9.4
Tresorit
Notifications
Frame.io
9.8
Tresorit
Discussions
Frame.io
9.3
Tresorit
Internal knowledgebase
Frame.io
10.0
Tresorit

File Sharing & Management

Frame.io
9.5
Tresorit
4.7
Versioning
Frame.io
9.7
Tresorit
Video files
Frame.io
9.8
Tresorit
2.0
Audio files
Frame.io
9.7
Tresorit
2.0
Document collaboration
Frame.io
10.0
Tresorit
2.0
Access control
Frame.io
9.3
Tresorit
2.0
Advanced security features
Frame.io
9.3
Tresorit
Integrates with Google Drive
Frame.io
9.0
Tresorit
Device sync
Frame.io
9.4
Tresorit
10.0
File search
Frame.io
Tresorit
10.0

Cloud Storage Security & Administration

Frame.io
Tresorit
7.7
User and role management
Frame.io
Tresorit
9.0
File organization
Frame.io
Tresorit
5.0
Device management
Frame.io
Tresorit
9.0

Cloud Storage Platform

Frame.io
Tresorit
8.0
Performance
Frame.io
Tresorit
6.0
Reliability
Frame.io
Tresorit
10.0

Pros

Frame.io

  • Frame.io provides an intuitive interface for clients to leave detailed feedback on videos they've hired us to produce. Users can leave public or private comments and start and stop on whichever video frames they choose. Users can draw on a frame using a non-destructive marker to make specific feedback (e.g. I don't like that this window is overexposed and is distracting me from looking at the interview). This allows for making nuanced critiques that are otherwise difficult to convey without using screengrabs or long email threads.
  • Frame.io is easy to learn. If a user is new to the application, the software determines this and a short tutorial video pops up and teaches the new user how to interact with the application. It does this without taking the user to a new page and risk confusing a client. The software is simple to use and I never have issues with uninformed or flustered clients because of it.
  • Frame.io makes sharing simple. Producers can send review links within the application or copy and paste the link into an email, whichever their preference. Users can also create live presentations to walk clients through a video as well. I've not used this feature extensively, so I'm unsure of how well it works, but the option is available.
  • Frame.io interacts with video editing software (i.e. After Effects, Premiere Pro) using a plug-in. Before applications like Frame.io, we had to reference emails with timecodes and then decipher what the client is asking to have changed. It was cryptic, and feels archaic in hindsight. Now, the integration between the application and our software is seamless. I can revisit feedback by clicking on a comment in the review window, and it takes me to the exact point of criticism in the timeline. It's so easy to use and saves so much time.
Chris Hecox | TrustRadius Reviewer

Tresorit

  • Support
  • Secure Storage
Anonymous | TrustRadius Reviewer

Cons

Frame.io

  • Frame.io's permissions aren't great. Each individual project has its own permissions and there is no way to set a general admin permissions to team members thus allowing them to be added to every project.
  • Frame.io sometimes has issues for our clients where they cannot add edits or where their film does not load.
Anonymous | TrustRadius Reviewer

Tresorit

  • Shared Folders with outside guests, to collaborate with them (collect uploads).
  • Removal of data-cap on file size, and right now, there is one, and it's an issue when storing rich media (such as startup pitch videos, etc.).
Anonymous | TrustRadius Reviewer

Usability

Frame.io

Frame.io 10.0
Based on 1 answer
I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
Joel McAfee | TrustRadius Reviewer

Tresorit

No score
No answers yet
No answers on this topic

Support Rating

Frame.io

Frame.io 8.9
Based on 2 answers
I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
Anonymous | TrustRadius Reviewer

Tresorit

Tresorit 9.0
Based on 2 answers
Exceptionally responsive. This is something we needed from our storage provider. We are continuously accessing the information, and downtime or technical issues would be and are unacceptable. We have had no downtime issues so far, and Support has been responsive to us whenever needed. Exactly what we needed from their service.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Frame.io

Frame.io is better when being compared to the Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
Alyssa Schmidt | TrustRadius Reviewer

Tresorit

Secure and independently operated. We selected Tresorit for its secure file storage capabilities that the other services (except SpiderOak) did not provide. Tresorit is a zero-knowledge system, which gives us a lot of comforts when it comes to secure data storage. SpiderOak was a close alternative, but they have been in continuous development to provide competitive features, and still haven't provided what we needed (SpiderOak has promised features for several years at this point).
Anonymous | TrustRadius Reviewer

Return on Investment

Frame.io

  • Frame.io has allowed the team to collaborate on our own schedules
  • Frame.io has allowed the team to collaborate remotely
  • Frame.io has allowed us to share content with clients for feedback before publishing
Anonymous | TrustRadius Reviewer

Tresorit

  • Ensures our business is able to remain operational.
  • Provides comfort on data security and compliance.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Frame.io

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Frame.io Editions & Modules

Edition
FreeFree1
Pro$152
Team$252
EnterpriseContact sales team
  1. For up to 2 users
  2. per user/per month
  3. none
Additional Pricing Details

Tresorit

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Tresorit Editions & Modules

Edition
Business11.51
Solo$231
Premium9.51
Small Business18.51
  1. per user
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Frame.io
9.2
Tresorit
9.0

Usability

Frame.io
10.0
Tresorit

Support Rating

Frame.io
8.9
Tresorit
9.0

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