FreeAgent vs. MYOB

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeAgent
Score 8.4 out of 10
N/A
FreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.N/A
MYOB
Score 5.1 out of 10
N/A
MYOB now has a suite of subscription-based products and a browser-based accounting product that was released in August 2010. On 24 October 2012, MYOB released AccountRight Live - the cloud-enabled version of its flagship product. MYOB competes with Xero and QuickBooks.N/A
Pricing
FreeAgentMYOB
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FreeAgentMYOB
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
FreeAgentMYOB
Payroll Management
Comparison of Payroll Management features of Product A and Product B
FreeAgent
8.6
13 Ratings
14% above category average
MYOB
7.0
11 Ratings
7% below category average
Pay calculation8.012 Ratings7.211 Ratings
Benefit plan administration8.56 Ratings6.97 Ratings
Direct deposit files8.92 Ratings7.09 Ratings
Salary revision and increment management8.86 Ratings6.97 Ratings
Reimbursement management8.78 Ratings6.87 Ratings
Customization
Comparison of Customization features of Product A and Product B
FreeAgent
6.3
12 Ratings
11% below category average
MYOB
6.0
6 Ratings
16% below category average
API for custom integration4.59 Ratings5.96 Ratings
Plug-ins8.011 Ratings6.25 Ratings
Security
Comparison of Security features of Product A and Product B
FreeAgent
8.5
14 Ratings
6% above category average
MYOB
7.0
11 Ratings
13% below category average
Single sign-on capability9.013 Ratings6.910 Ratings
Role-based user permissions8.013 Ratings7.111 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreeAgent
7.5
21 Ratings
1% below category average
MYOB
5.9
11 Ratings
25% below category average
Dashboards9.019 Ratings6.010 Ratings
Standard reports9.019 Ratings6.011 Ratings
Custom reports4.410 Ratings5.710 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreeAgent
8.8
23 Ratings
17% above category average
MYOB
4.8
15 Ratings
43% below category average
Accounts payable8.018 Ratings5.915 Ratings
Accounts receivable8.020 Ratings5.915 Ratings
Cash management9.018 Ratings5.314 Ratings
Bank reconciliation9.019 Ratings5.815 Ratings
Expense management8.022 Ratings6.111 Ratings
Time tracking9.017 Ratings6.26 Ratings
Fixed asset management8.611 Ratings4.88 Ratings
Multi-currency support10.08 Ratings2.07 Ratings
Multi-division support9.05 Ratings2.16 Ratings
Regulations compliance8.78 Ratings4.88 Ratings
Electronic tax filing10.019 Ratings5.19 Ratings
Self-service portal9.011 Ratings6.27 Ratings
Journals and Reconciliations8.01 Ratings5.311 Ratings
Global Financial Support00 Ratings6.35 Ratings
Primary and Secondary Ledgers00 Ratings5.67 Ratings
Intercompany Accounting00 Ratings2.15 Ratings
Localizations00 Ratings6.35 Ratings
Enterprise Accounting00 Ratings2.94 Ratings
Configurable Accounting00 Ratings4.88 Ratings
Centralized Rules Framework00 Ratings2.53 Ratings
Standardized Processes00 Ratings5.77 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
FreeAgent
7.4
4 Ratings
5% above category average
MYOB
3.8
8 Ratings
60% below category average
Inventory tracking7.72 Ratings6.68 Ratings
Automatic reordering8.21 Ratings2.95 Ratings
Location management4.51 Ratings2.85 Ratings
Manufacturing module9.11 Ratings2.75 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreeAgent
8.1
13 Ratings
9% above category average
MYOB
6.2
6 Ratings
18% below category average
Pricing8.19 Ratings6.26 Ratings
Order entry6.82 Ratings6.26 Ratings
Credit card processing8.25 Ratings6.25 Ratings
Cost of goods sold9.13 Ratings6.26 Ratings
Order Orchestration00 Ratings6.24 Ratings
End-to-end order visibility00 Ratings6.24 Ratings
Order exception Resolution00 Ratings6.24 Ratings
Best Alternatives
FreeAgentMYOB
Small Businesses
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.2 out of 10
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.2 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.1 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreeAgentMYOB
Likelihood to Recommend
9.0
(23 ratings)
2.5
(18 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(2 ratings)
Usability
9.1
(4 ratings)
2.7
(14 ratings)
Availability
8.9
(5 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
2.5
(14 ratings)
Implementation Rating
-
(0 ratings)
5.0
(1 ratings)
Ease of integration
-
(0 ratings)
1.0
(1 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
FreeAgentMYOB
Likelihood to Recommend
FreeAgent
For micro and small business it is a great solution. The new requirements for MTD for landlords could also be met with this software. Groups and more complex businesses could not use the accounts and tax returns features, however they still could use it for bookkeeping and then export the data to other tax and accounts production software.
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MYOB
MYOB is suitable for any business. I have two different businesses and both use MYOB effectively. I use MYOB to pay wages every fortnight for both businesses. This enables me to track exactly what is happening with everyone's different sick leave and holiday entitlements easily. I'm also able to keep track of expenditure and balance and reconcile the accounts against bank statements.
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Pros
FreeAgent
  • Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
  • Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
  • Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
  • Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
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MYOB
  • MYOB is very easy to navigate and find the correct information.
  • The Help section was very straight forward and very easy to learn.
  • MYOB was a great accounting tool for our business as it provided the accountant, sales, etc all of the information they need all in one place.
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Cons
FreeAgent
  • Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
  • API is quite closed so cannot integrate with our other project management tools.
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MYOB
  • [In my opinion,] horrible interface to import data
  • [In my opinion,] user interface stuck in 1995
  • Needs improvement to usability
  • Contestant price increases
  • [In my opinion,] new in-app advertising is annoying
  • Countless different windows to do simple tasks like onboard an employee
  • [In my experience,] too slow
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Likelihood to Renew
FreeAgent
No answers on this topic
MYOB
Our clients seems hesitant to change softwares so I don't see why we wouldn't be renewing with MYOB
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Usability
FreeAgent
I spent nearly two decades in IT and am happy to say that FreeAgent's user interface is one of the best interfaces I have ever used.
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MYOB
All of the MYOB products are easy to use. Most of our clients use MYOB ACE payroll and Essentials but some of the customers who are proper accounts use a range of products like Account Right MYOB AE/AO, Practice manager, TAX manager, etc. I have never heard of any complaints and the support contacts are always approachable.
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Reliability and Availability
FreeAgent
Based in a cloud and never had any issues with down time. I can access from any device
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MYOB
No answers on this topic
Support Rating
FreeAgent
No answers on this topic
MYOB
MYOB accounting software basically works but looks and functions like 1998. Unfortunately their Antipiracy licensing system is absolutely TERRIBLE and verging on nearly criminal, scam! You must CONFIRM each and every data file and when it doesnt work you have to PAY THEM to fix their own file protection issues. If you dont pay them, they hold your data hostage as your company accounting information file becomes READ ONLY. Permantly, unless you pay them. This is a total extortion SCAM. I cannot believe a company can operate this way. With a lot of better product available... i dont imagine MYOB is going to survive much longer.
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Alternatives Considered
FreeAgent
I have used and tested out many other systems. I was looking at Xero for my accounting system but at the time I chose FreeAgent because of the way it handles the recording of dividends and the inbuilt time recording. The others I trialed were good and many of them cheaper. FreeAgent best suited my requirements at the time.
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MYOB
Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
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Return on Investment
FreeAgent
  • Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
  • Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
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MYOB
  • It was great when we first started using it but there was a time when MYOB stopped supporting payroll tax tables for Apple computers and so we made the switch.
  • While we were using it staying on top of all of the pesky accounting details was a breeze.
  • We were very detail oriented to begin with and had a thorough understanding of basic accounting principles but anyone without even basic knowledge can quickly set up MYOB and get running fairly quickly and provide detailed reports to their CPA or CFO consultant for a deeper analysis of their business.
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