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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreeConferenceCall.com

    Score5.6 out of 10
    N/AFreeConferenceCall.com is a free audio conferencing solution with features such as audio and video conferencing, screen-sharing, call recording, transcribed keywords, one-click web controls, transcribed keywords, instant messaging, and integrations with Microsoft Outlook and Google Calendar.

    $4

    per month

    Google Hangouts (Classic)

    Score8.3 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
    Pricing
    FreeConferenceCall.comGoogle Hangouts (Classic)
    Editions & Modules
    Suggested Amount
    $4
    per month
    Average Amount
    $8.21
    per month
    Market Rate
    $15
    per month
    Pay what you can
    Customized
    No answers on this topic
    Offerings
    Pricing Offerings
    FreeConferenceCall.comGoogle Hangouts (Classic)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFreeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.
    More Pricing Information
    Community Pulse
    FreeConferenceCall.comGoogle Hangouts (Classic)
    Considered Both Products
    FreeConferenceCall.com
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    83%
    Would buy again
    44 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    98%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    89%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    91%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    98%
    Implementation went as expected
    41 Answers
    Features
    FreeConferenceCall.comGoogle Hangouts (Classic)
    Cloud PBX
    Comparison of Cloud PBX features of FreeConferenceCall.com and Google Hangouts (Classic)
    Feature
    FreeConferenceCall.com
    8.7
    10 Ratings
    9% above category average
    Google Hangouts (Classic)
    6.3
    57 Ratings
    23% below category average
    Hosted PBX9.03 Ratings6.915 Ratings
    Multi-level Interactive Voice Response (IVR)10.02 Ratings7.725 Ratings
    User templates7.52 Ratings5.022 Ratings
    Call reports8.18 Ratings9.034 Ratings
    Directory of employee names00 Ratings3.045 Ratings
    Call Management
    Comparison of Call Management features of FreeConferenceCall.com and Google Hangouts (Classic)
    Feature
    FreeConferenceCall.com
    8.0
    8 Ratings
    3% below category average
    Google Hangouts (Classic)
    8.0
    66 Ratings
    3% below category average
    Answering rules8.01 Ratings8.033 Ratings
    Call recording8.18 Ratings7.937 Ratings
    Call park8.02 Ratings7.018 Ratings
    Call screening8.03 Ratings9.036 Ratings
    Message alerts8.04 Ratings8.058 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of FreeConferenceCall.com and Google Hangouts (Classic)
    Feature
    FreeConferenceCall.com
    6.4
    10 Ratings
    21% below category average
    Google Hangouts (Classic)
    8.6
    84 Ratings
    8% above category average
    Video conferencing4.76 Ratings9.079 Ratings
    Audio conferencing4.710 Ratings9.079 Ratings
    Video screen sharing8.05 Ratings7.148 Ratings
    Instant messaging8.03 Ratings9.052 Ratings
    Mobile apps
    Comparison of Mobile apps features of FreeConferenceCall.com and Google Hangouts (Classic)
    Feature
    FreeConferenceCall.com
    8.0
    2 Ratings
    2% above category average
    Google Hangouts (Classic)
    8.0
    85 Ratings
    2% above category average
    Mobile app for iOS8.02 Ratings8.173 Ratings
    Mobile app for Android8.02 Ratings8.071 Ratings
    Best Alternatives
    FreeConferenceCall.comGoogle Hangouts (Classic)
    Small Businesses
    CallFire
    Score9.7 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreeConferenceCall.comGoogle Hangouts (Classic)
    Likelihood to Recommend
    5.2
    (12 ratings)
    8.0
    (91 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    8.0
    (7 ratings)
    Support Rating
    9.5
    (3 ratings)
    8.0
    (36 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FreeConferenceCall.comGoogle Hangouts (Classic)
    Likelihood to Recommend
    FreeConferenceCall.com
    FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
    Incentivized
    Read full review
    Discontinued Products
    Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
    Incentivized
    Read full review
    Pros
    FreeConferenceCall.com
    • The online portal to access call details and recordings is very easy to use.
    • The functions that are offered beyond the free plan are competitive with other providers.
    • I feel that our calls are secure with our own personal access codes and the same number always being used.
    Incentivized
    Read full review
    Discontinued Products
    • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
    • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
    • Google Hangouts (Classic) is much easier to use than its competitors.
    • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
    Incentivized
    Read full review
    Cons
    FreeConferenceCall.com
    • Recently callers cannot get onto the call
    • Users on the call get bumped off
    • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
    • I found customer service representatives rude and dismissive
    Read full review
    Discontinued Products
    • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
    • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
    • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
    Incentivized
    Read full review
    Likelihood to Renew
    FreeConferenceCall.com
    It is so user friendly.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    FreeConferenceCall.com
    I am and have been extremely pleased with my use of this product.
    Incentivized
    Read full review
    Discontinued Products
    The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
    Incentivized
    Read full review
    Support Rating
    FreeConferenceCall.com
    I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
    Incentivized
    Read full review
    Discontinued Products
    Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
    Incentivized
    Read full review
    Implementation Rating
    FreeConferenceCall.com
    It's a no brainer!
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    FreeConferenceCall.com
    So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
    Incentivized
    Read full review
    Discontinued Products
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
    Incentivized
    Read full review
    Return on Investment
    FreeConferenceCall.com
    • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
    • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
    • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
    Incentivized
    Read full review
    Discontinued Products
    • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
    Incentivized
    Read full review
    ScreenShots