What users are saying about
19 Ratings
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Score 6 out of 100
5 Ratings
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Score 10 out of 100

Feature Set Ratings

  • HotTelecom ranks higher in 3 feature sets: Cloud PBX, Call Management, VoIP system collaboration

Cloud PBX

8.7

FreeConferenceCall.com

87%
10.0

HotTelecom

100%
HotTelecom ranks higher in 3/4 features

Hosted PBX

9.0
90%
3 Ratings
10.0
100%
5 Ratings

Multi-level Interactive Voice Response (IVR)

10.0
100%
2 Ratings
10.0
100%
5 Ratings

User templates

7.5
75%
2 Ratings
N/A
0 Ratings

Call reports

8.5
85%
8 Ratings
10.0
100%
5 Ratings

Call Management

8.1

FreeConferenceCall.com

81%
10.0

HotTelecom

100%
HotTelecom ranks higher in 5/5 features

Answering rules

8.0
80%
1 Rating
10.0
100%
5 Ratings

Call recording

8.7
87%
8 Ratings
10.0
100%
5 Ratings

Call park

8.0
80%
2 Ratings
10.0
100%
5 Ratings

Call screening

8.0
80%
3 Ratings
10.0
100%
5 Ratings

Message alerts

8.0
80%
4 Ratings
10.0
100%
5 Ratings

VoIP system collaboration

6.9

FreeConferenceCall.com

69%
9.0

HotTelecom

90%
FreeConferenceCall.com ranks higher in 3/4 features

Video conferencing

5.3
53%
6 Ratings
N/A
0 Ratings

Audio conferencing

6.1
61%
10 Ratings
9.0
90%
5 Ratings

Video screen sharing

8.3
83%
5 Ratings
N/A
0 Ratings

Instant messaging

8.2
82%
3 Ratings
N/A
0 Ratings

Mobile apps

8.4

FreeConferenceCall.com

84%

HotTelecom

Feature Set Not Supported
N/A
FreeConferenceCall.com ranks higher in 2/2 features

Mobile app for iOS

8.4
84%
2 Ratings
N/A
0 Ratings

Mobile app for Android

8.4
84%
2 Ratings
N/A
0 Ratings

Attribute Ratings

  • HotTelecom is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

5.7

FreeConferenceCall.com

57%
12 Ratings
10.0

HotTelecom

100%
5 Ratings

Likelihood to Renew

10.0

FreeConferenceCall.com

100%
1 Rating

HotTelecom

N/A
0 Ratings

Usability

10.0

FreeConferenceCall.com

100%
1 Rating

HotTelecom

N/A
0 Ratings

Support Rating

9.5

FreeConferenceCall.com

95%
6 Ratings
9.8

HotTelecom

98%
8 Ratings

Implementation Rating

10.0

FreeConferenceCall.com

100%
2 Ratings

HotTelecom

N/A
0 Ratings

Likelihood to Recommend

FreeConferenceCall.com

FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
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Beta Company

When our clients or partners call our corporate number they can now reach any needed employee or department by themselves. It is simple - they just need to use voice assistant and press the needed number.
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Pros

FreeConferenceCall.com

  • The online portal to access call details and recordings is very easy to use.
  • The functions that are offered beyond the free plan are competitive with other providers.
  • I feel that our calls are secure with our own personal access codes and the same number always being used.
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Beta Company

  • Friendly and responsive customer support.
  • Wide geographical coverage.
  • It's easy to set up.
  • High-quality phone calls.
  • There are a lot of additional services available.
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Cons

FreeConferenceCall.com

  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
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Beta Company

  • Video calling is not available as a feature.
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Pricing Details

FreeConferenceCall.com

Starting Price

$4 per month

Editions & Modules

FreeConferenceCall.com editions and modules pricing
EditionModules
Suggested Amount$41
Average Amount$8.212
Market Rate$153
Pay what you canCustomized4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Freeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.

HotTelecom

Starting Price

$0

Editions & Modules

HotTelecom editions and modules pricing
EditionModules
Direct virtual phone numberfrom 51
Virtual SMS numberfrom 72
Toll-free (800) numberfrom 73
Virtual PBX654
Virtual fax number305

Footnotes

  1. Monthly fee + connection fee
  2. Monthly fee + connection fee
  3. Monthly fee + connection fee
  4. Monthly fee
  5. Monthly fee + connection fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Each price is the price of monthly fee. There might be an additional connection fee for the products.

Likelihood to Renew

FreeConferenceCall.com

It is so user friendly.
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Beta Company

No answers on this topic

Usability

FreeConferenceCall.com

I am and have been extremely pleased with my use of this product.
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Beta Company

No answers on this topic

Support Rating

FreeConferenceCall.com

I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
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Beta Company

We are totally satisfied with help Customer Support. They were quick and responsive
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Implementation Rating

FreeConferenceCall.com

It's a no brainer!
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Beta Company

No answers on this topic

Alternatives Considered

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
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Beta Company

No answers on this topic

Return on Investment

FreeConferenceCall.com

  • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
  • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
  • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
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Beta Company

  • We've got the option to use another marketing channel with HotTelecom's SMS virtual phone numbers. They also provide us with an ability to count everything in marketing campaigns made with SMS numbers and to make the right decisions based on the received data.
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Screenshots

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