Likelihood to Recommend I have used a number of different Project Management Tools and this is the one I always make the team come back to, it's easy to use, has great support, and can be used by people of various levels of technical ability. When planning a complicated network, that needs to be sold to a customer, all people within the company have needs that have to be addressed, from the obvious technical, but also legal, regulatory, finance, and ordering of equipment and all these have different milestones, that interconnect, this is where Freedcamp shines, it allows all of the company to work together to achieve the technical sale.
Read full review Planview AdaptiveWork is by far the most flexible project management tool we've ever used. The ability to customize and create solutions to fit our needs is beyond capable. We often find ourselves creating new workflows that make automatic actions in parts of a project, or send notifications, or add users, or update statuses... the list of things goes on and on. Essentially the ability to create an IF statement on pretty much EVERYTHING you can do in the system is unparalleled. If you can imagine it, you can achieve it.
Read full review Pros Highly customizable, can develop organization specific workflows, modules, etc. Interface (in most instances) is easy to use. Timesheets, project details, and report modules are fairly easy to navigate and understand. Good comms tools like discussions, group pages, automatic reminders and notifications. Read full review Cons Yes, Clarizen has time tracking functionality. But in the end, so does much other software, and they do it with a better, less confusing interface which is one of the reasons our organization ended up switching. The platform was crowded and made it confusing for users who only used it to track time (like me). Our organization also wanted software that would better house PTO information, in addition to time tracking, and Clarizen's program wasn't efficient enough. The point above also goes with expenses. We wanted a more diligent and robust expense report system. For our needs, Clarizen wasn't it. Read full review Likelihood to Renew I always come back to using Freedcamp, I've used others, but keep coming back.
Read full review I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.
Read full review Usability I have people who struggle to use PC's using Freedcamp, so it's that easy to understand in the basic form. I've also had high-level CTOs using Freedcamp, so it covers all areas.
Read full review It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI. It does however depend on how it's implemented. The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.
Read full review Reliability and Availability Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley Information Systems Analyst, IT Project Manager and Clarizen Administrator
Read full review Performance Reports: Quick to Reasonable Most Ancillary Pages: Quick to Reasonable (By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.) Work Plan (with 100 sub items): Reasonable to Slow
Read full review Support Rating Especially a few years ago when Freedcamp was first starting, I needed support, sometimes, I'd find a bug as a heavy user, Igor and Angel are great people who are quick to reply and help you as well as the other great staff. Freedcamp's support is the best of any software product I use.
Read full review Read full review In-Person Training • We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period. • Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
Read full review Online Training Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
Read full review Implementation Rating I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
Read full review Alternatives Considered Overall ease of use, ability to have different people of skills, mobile version, and access.
Read full review Planview AdaptiveWork was the right size, at the right price point that fit our customization and integration flexibility. It is intuitive to use but allowed us to add complexity as our needs grew
Read full review Return on Investment It's quite low cost for a business so that's a no brainer. I also use it for a Non-Profit organization and we get a free version there, which is great. I remember that the people running company planning especially loved how this made complex activity open for viewing by all within the company (as required) so that there was no "mystery" within projects, we all had an advance understanding of what resources and activities would be needed. Read full review We use the time tracking reports to help identify types of projects for which we're under charging for implementation fees We use the notes tracking for assisting with post mortems when projects go off the rails We use the tracking of ARR and implementation fees to pull together reports based on go live that let us know how we're tracking towards our yearly goals Read full review ScreenShots Planview AdaptiveWork Screenshots