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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Jedox

    Score8.8 out of 10
    N/AJedox is a Business Intelligence and Corporate Performance Management solution. According to the vendor, their solution’s unified planning, analysis and reporting empowers decision makers from finance, sales, purchasing and marketing. Additionally, the vendor says this solution helps business users work smarter, streamline business collaboration, and make insight-based decisions with confidence. The vendor also says 1,900 organizations in 127 countries are using Jedox for real-time planning…N/A
    Pricing
    FreshBooksJedox
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    FreshBooksJedox
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    FreshBooksJedox
    Considered Both Products
    FreshBooks
    No answer on this topic
    Jedox AG
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    FreshBooksJedox
    Customization
    Comparison of Customization features of FreshBooks and Jedox
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    Jedox
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and Jedox
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Jedox
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and Jedox
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Jedox
    -
    Ratings
    Dashboards9.057 Ratings00 Ratings
    Standard reports8.855 Ratings00 Ratings
    Custom reports4.82 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and Jedox
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Jedox
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and Jedox
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Jedox
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of FreshBooks and Jedox
    Feature
    FreshBooks
    -
    Ratings
    Jedox
    9.1
    4 Ratings
    19% above category average
    Pixel Perfect reports00 Ratings9.14 Ratings
    Customizable dashboards00 Ratings9.14 Ratings
    Report Formatting Templates00 Ratings9.14 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of FreshBooks and Jedox
    Feature
    FreshBooks
    -
    Ratings
    Jedox
    8.3
    3 Ratings
    7% above category average
    Drill-down analysis00 Ratings8.23 Ratings
    Formatting capabilities00 Ratings8.23 Ratings
    Integration with R or other statistical packages00 Ratings8.53 Ratings
    Report sharing and collaboration00 Ratings8.53 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of FreshBooks and Jedox
    Feature
    FreshBooks
    -
    Ratings
    Jedox
    7.9
    3 Ratings
    0% below category average
    Publish to Web00 Ratings8.53 Ratings
    Publish to PDF00 Ratings7.93 Ratings
    Report Versioning00 Ratings7.03 Ratings
    Report Delivery Scheduling00 Ratings8.23 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of FreshBooks and Jedox
    Feature
    FreshBooks
    -
    Ratings
    Jedox
    5.6
    3 Ratings
    27% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings5.93 Ratings
    Location Analytics / Geographic Visualization00 Ratings5.53 Ratings
    Predictive Analytics00 Ratings5.63 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of FreshBooks and Jedox
    Feature
    FreshBooks
    -
    Ratings
    Jedox
    8.8
    3 Ratings
    5% above category average
    Multi-User Support (named login)00 Ratings8.83 Ratings
    Role-Based Security Model00 Ratings8.83 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.83 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of FreshBooks and Jedox
    Feature
    FreshBooks
    -
    Ratings
    Jedox
    7.4
    3 Ratings
    1% above category average
    Responsive Design for Web Access00 Ratings8.53 Ratings
    Mobile Application00 Ratings7.03 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.03 Ratings
    Budgeting, Planning, and Forecasting
    Comparison of Budgeting, Planning, and Forecasting features of FreshBooks and Jedox
    Feature
    FreshBooks
    -
    Ratings
    Jedox
    8.4
    4 Ratings
    4% above category average
    Long-term financial planning00 Ratings7.04 Ratings
    Financial budgeting00 Ratings9.04 Ratings
    Forecasting00 Ratings9.04 Ratings
    Scenario modeling00 Ratings7.04 Ratings
    Management reporting00 Ratings10.04 Ratings
    Consolidation and Close
    Comparison of Consolidation and Close features of FreshBooks and Jedox
    Feature
    FreshBooks
    -
    Ratings
    Jedox
    9.5
    3 Ratings
    20% above category average
    Financial data consolidation00 Ratings10.03 Ratings
    Journal entries and reports00 Ratings7.02 Ratings
    Multi-currency management00 Ratings10.02 Ratings
    Intercompany Eliminations00 Ratings10.03 Ratings
    Local and consolidated reporting00 Ratings10.02 Ratings
    Detailed Audit Trails00 Ratings10.02 Ratings
    Financial Reporting and Compliance
    Comparison of Financial Reporting and Compliance features of FreshBooks and Jedox
    Feature
    FreshBooks
    -
    Ratings
    Jedox
    9.3
    4 Ratings
    13% above category average
    Financial Statement Reporting00 Ratings9.04 Ratings
    Management Reporting00 Ratings9.04 Ratings
    Excel-based Reporting00 Ratings10.04 Ratings
    Automated board and financial reporting00 Ratings9.04 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of FreshBooks and Jedox
    Feature
    FreshBooks
    -
    Ratings
    Jedox
    9.7
    4 Ratings
    25% above category average
    Personalized dashboards00 Ratings9.04 Ratings
    Color-coded scorecards00 Ratings10.03 Ratings
    KPIs00 Ratings9.03 Ratings
    Cost and profitability analysis00 Ratings10.03 Ratings
    Key Performance Indicator setting00 Ratings10.03 Ratings
    Benchmarking with external data00 Ratings10.02 Ratings
    Integration
    Comparison of Integration features of FreshBooks and Jedox
    Feature
    FreshBooks
    -
    Ratings
    Jedox
    9.0
    4 Ratings
    11% above category average
    Flat file integration00 Ratings9.04 Ratings
    Excel data integration00 Ratings9.04 Ratings
    Direct links to 3rd-party data sources00 Ratings9.04 Ratings
    Best Alternatives
    FreshBooksJedox
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    No answers on this topic
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    IBM Planning Analytics
    Score8.5 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Oracle Fusion Cloud Enterprise Performance Management
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksJedox
    Likelihood to Recommend
    7.6
    (75 ratings)
    9.0
    (8 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    9.0
    (3 ratings)
    Usability
    9.6
    (20 ratings)
    9.0
    (2 ratings)
    Availability
    10.0
    (2 ratings)
    8.0
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    7.0
    (2 ratings)
    Support Rating
    6.0
    (11 ratings)
    9.0
    (3 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (2 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    6.7
    (7 ratings)
    Data Sources
    -
    (0 ratings)
    8.9
    (7 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    4.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    FreshBooksJedox
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Jedox AG
    Best suited for financial consolidation and / or as a highly customized and compact EPM / BI solution (up to 100 CCU) with individual workflows, planning and reporting functionalities, with moderate number of users (no restrictions for any industry, all industries are covered well). It also has advanced reporting & data analysis requirements and provides an integration and reporting layer of imported data from different external systems (via ETL). It can help with migrating your legacy Excel-based business models to the Web. It is not well suited for Enterprise BI applications with expecting >500 CCU (users at the same time working with the system) - this may cause serious performance issues, as all data is kept in RAM. Jedox is also less suited for applications with heavy document management requirements (document management is not an out of the box functionality in Jedox and rather requires custom development through custom widgets etc.).
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Jedox AG
    • Using the Excel add-in means that our team was almost instantly productive, being able to use a familiar interface to present and manipulate data.
    • Allows us to quickly do analysis and comparison of current and historic data.
    • Really good to produce meaningful management reporting that can be adapted responsively to business requirements.
    • Implementing Jedox in our budget cycle dramatically reduced the time and complexity of the process, while making it more transparent.
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Jedox AG
    • Diversity. Jedox can be applied to many different use cases from small to large deployments and from budgeting to enterprise class BI solutions. But rarely is one tool able to fulfill all of these requirements in one organisation. This value proposition can be complicated for prospective users.
    • Awareness. Jedox punches above its weight in capability and scalability, but not enough people have heard about it and therefore procurement processes can be drawn out as a result.
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Jedox AG
    For a period of 5 years all our customers using Jedox have renewed their licenses.
    Read full review
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Jedox AG
    To me Jedox deserves 10/10 because it is a consistent one-in-all platform with a modern look and feel. It is intuitive to use and allows you to make intuitive applications integrating traditional business intelligence with performance management functionality. It certainly has a short
    learning curve, especially for those that are familiar with MS Excel. An example: I've lost count but Jedox it is available in more than 25 languages. Another: Jedox does not require programming skills... it is developed to be used by the business.
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Jedox AG
    Jedox has
    very few bugs. Reports are available through an Excel add-in, the web and/or
    mobile device (IOS/Android). In my opinion, availability also means high
    performance, not having to wait for the system to give you the required reports,
    analysis, dashboards instantly.
    Read full review
    Performance
    FreshBooks
    No answers on this topic
    Jedox AG
    Jedox is the fastest OLAP tool on the market. It can use GPU cards to increase performance even more
    Read full review
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Jedox AG
    Jedox support in general is a professional and fast responding team. An easy-to-use ticketing system is in place. Bug-related questions are solved fast (responses come usually in a few hours after the question), but some questions / tickets, that are not Jedox-related bugs (for example some advanced questions about Jedox functionality), may be forwarded to Application Management team for further processing and then it may take several days or even weeks to get a response here -> there is room for improvement here.
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Jedox AG
    The implementation of SSO, SAML Authentication, HTTPS, Server splitting (Frontend / Backend servers) could be more standardized and made more user friendly to set up (e.g. via setup guide). Otherwise the implementation of Jedox is quick and simple when compared to other similar technologies.
    Read full review
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Jedox AG
    Calumo is similar product to Jedox. I have used it extensively in my previous role. It was a major contender when we evaluated a BI platform for NIDA. Calumo is a great product as well and it was a very close call. Where we found Jedox to be a better fit for NIDA was the ability to prepare dynamic reports with ease without the need to learn MDX which was used extensively by Calumo to make dynamic reports which expand or shrink based on the underlying data. Another major benefit we saw in Jedox was the whole ETL process could be managed within Jedox instead of doing it in SQL server which negates having a dedicated SQL specialist role when the scale expands.
    Incentivized
    Read full review
    Scalability
    FreshBooks
    No answers on this topic
    Jedox AG
    Scalability is often another word for speed. Given enough data, enough users or enough calculations, the tool becomes slower and slower. You will find that Jedox has a very high performance that can even be increased by the use of grafical cards. Other thaen that it does not only offer BI (looking back based on historical ERP data) but also allows you to look forward through integrated budgetting, planning, forecasting, workflow and collaboration. Not easy to find a tool that can support so much business functionality. So, also pretty scalable in that respect.
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    Jedox AG
    • Financial budgeting and Forecasting are done in a centralized fashion in Jedox now instead of a decentralized excel based approach. A lot of cost savings and improved reliability
    • Easy to use self-help Dashboards and detailed reports
    • Web-based reporting instead of excel based
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking

    Jedox Screenshots

    Screenshot of Management Dashboard with Google Maps WidgetScreenshot of ABC Analysis (Procurement)Screenshot of Executive Sales ReviewScreenshot of Finance DashboardScreenshot of Sales DashboardScreenshot of Start