192 Ratings
12 Ratings
192 Ratings
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Score 8.2 out of 100
12 Ratings
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Score 6.7 out of 100

Feature Set Ratings

    Customization

    6.1

    FreshBooks

    61%

    PairSoft

    Feature Set Not Supported
    N/A
    FreshBooks ranks higher in 2/2 features

    API for custom integration

    5.9
    59%
    26 Ratings
    N/A
    0 Ratings

    Plug-ins

    6.3
    63%
    22 Ratings
    N/A
    0 Ratings

    Security

    8.7

    FreshBooks

    87%

    PairSoft

    Feature Set Not Supported
    N/A
    FreshBooks ranks higher in 2/2 features

    Single sign-on capability

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Role-based user permissions

    7.4
    74%
    37 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    6.6

    FreshBooks

    66%

    PairSoft

    Feature Set Not Supported
    N/A
    FreshBooks ranks higher in 3/3 features

    Dashboards

    7.9
    79%
    50 Ratings
    N/A
    0 Ratings

    Standard reports

    7.2
    72%
    48 Ratings
    N/A
    0 Ratings

    Custom reports

    4.8
    48%
    2 Ratings
    N/A
    0 Ratings

    General Ledger and Configurable Accounting

    7.2

    FreshBooks

    72%

    PairSoft

    Feature Set Not Supported
    N/A
    FreshBooks ranks higher in 9/9 features

    Accounts payable

    5.4
    54%
    35 Ratings
    N/A
    0 Ratings

    Accounts receivable

    7.4
    74%
    49 Ratings
    N/A
    0 Ratings

    Cash management

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Bank reconciliation

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Expense management

    7.3
    73%
    45 Ratings
    N/A
    0 Ratings

    Time tracking

    8.8
    88%
    38 Ratings
    N/A
    0 Ratings

    Multi-currency support

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Regulations compliance

    6.0
    60%
    17 Ratings
    N/A
    0 Ratings

    Self-service portal

    9.1
    91%
    3 Ratings
    N/A
    0 Ratings

    Order Management

    7.8

    FreshBooks

    78%

    PairSoft

    Feature Set Not Supported
    N/A
    FreshBooks ranks higher in 4/4 features

    Pricing

    7.1
    71%
    33 Ratings
    N/A
    0 Ratings

    Order entry

    8.0
    80%
    33 Ratings
    N/A
    0 Ratings

    Credit card processing

    6.0
    60%
    34 Ratings
    N/A
    0 Ratings

    Cost of goods sold

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • PairSoft is rated higher in 2 areas: Likelihood to Recommend, Usability
    • FreshBooks and PairSoft are tied in 1 area: Performance

    Likelihood to Recommend

    6.3

    FreshBooks

    63%
    67 Ratings
    8.0

    PairSoft

    80%
    1 Rating

    Likelihood to Renew

    7.6

    FreshBooks

    76%
    18 Ratings

    PairSoft

    N/A
    0 Ratings

    Usability

    6.5

    FreshBooks

    65%
    13 Ratings
    8.0

    PairSoft

    80%
    1 Rating

    Availability

    10.0

    FreshBooks

    100%
    4 Ratings

    PairSoft

    N/A
    0 Ratings

    Performance

    8.0

    FreshBooks

    80%
    2 Ratings
    8.0

    PairSoft

    80%
    2 Ratings

    Support Rating

    7.5

    FreshBooks

    75%
    13 Ratings

    PairSoft

    N/A
    0 Ratings

    Implementation Rating

    10.0

    FreshBooks

    100%
    2 Ratings

    PairSoft

    N/A
    0 Ratings

    Ease of integration

    FreshBooks

    N/A
    0 Ratings
    10.0

    PairSoft

    100%
    2 Ratings

    Likelihood to Recommend

    FreshBooks

    FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills. It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
    Read full review

    PairSoft (PaperSave + Paramount Workplace)

    PaperSave is ideal for any fundraising company. Its ability to import spreadsheets from queries and import documents into constituent records is an invaluable tool for a fundraiser. Though the program sometimes has its hiccups, overall it serves its intended functions quite well.
    Read full review

    Pros

    FreshBooks

    • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
    • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&amp;L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
    • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
    Read full review

    PairSoft (PaperSave + Paramount Workplace)

    • Upload documents.
    • Integration with Raiser's Edge.
    • Seamless functionality.
    Read full review

    Cons

    FreshBooks

    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review

    PairSoft (PaperSave + Paramount Workplace)

    • The interface could be updated.
    • The program sometimes will continue to run in the background after Raiser's Edge is closed.
    • Initial use can be a little confusing to learn.
    Read full review

    Pricing Details

    FreshBooks

    Starting Price

    $0

    Editions & Modules

    FreshBooks editions and modules pricing
    EditionModules
    Lite$4.501
    Plus$7.502
    Premium$153
    SelectCustom Pricing4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    PairSoft

    Starting Price

    Editions & Modules

    PairSoft editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      FreshBooks

      At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
      Read full review

      PairSoft (PaperSave + Paramount Workplace)

      No answers on this topic

      Usability

      FreshBooks

      FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
      Read full review

      PairSoft (PaperSave + Paramount Workplace)

      PaperSave is extremely easy to use and integrate into any fundraising office. If your company is using Blackbaud products, PaperSave will integrate seamlessly with Raiser's Edge and Raiser's Edge NXT. The ability to save documents to records seems like such a simple concept, but because Raiser's Edge doesn't offer this function in its own program, PaperSave is a life saver.
      Read full review

      Reliability and Availability

      FreshBooks

      FreshBooks is easy to use and always works!
      Read full review

      PairSoft (PaperSave + Paramount Workplace)

      No answers on this topic

      Performance

      FreshBooks

      No answers on this topic

      PairSoft (PaperSave + Paramount Workplace)

      Similar to what I mentioned earlier in this review, the main pro of PaperSave for my company is its Raiser's Edge integration. The program loads immediately as soon as Raiser's Edge is launched so there's no need to open separate programs. The documents and queries loaded from PaperSave into Raiser's Edge were simple to upload and read.
      Read full review

      Support Rating

      FreshBooks

      I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
      Read full review

      PairSoft (PaperSave + Paramount Workplace)

      No answers on this topic

      Implementation Rating

      FreshBooks

      I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
      Read full review

      PairSoft (PaperSave + Paramount Workplace)

      No answers on this topic

      Alternatives Considered

      FreshBooks

      We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

      At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
      Read full review

      PairSoft (PaperSave + Paramount Workplace)

      PaperSave works well in part due to its database integration functionality. It allows our team to use Raiser's Edge (our main tool as it's our constituent database) without having to constantly switch back and forth between programs. It's simple enough for new staff members to learn as part of their on-boarding process and hasn't caused any major issues for our team.
      Read full review

      Return on Investment

      FreshBooks

      • Freshbooks saves me time compared to when I managed to invoice without an app.
      • Freshbooks make keeping my invoices organized which saves me time.
      • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
      Read full review

      PairSoft (PaperSave + Paramount Workplace)

      • PaperSave allows for a more integrated look at our constituents, which in turn, allows us to develop more strategized asks.
      Read full review

      Screenshots

      Add comparison