Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreshBooks
Score 6.4 out of 10
Small Businesses (1-50 employees)
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.
$15
per month
PairSoft
Score 5.8 out of 10
N/A
PairSoft, the company formed from the March 2021 merger of PaperSave and Paramount Workplace, offers their eponymous procure-to-pay platform for the mid-market and enterprise, with close integration to Microsoft Dynamics, Blackbaud, Oracle, SAP, Acumatica, and Sage ERPs.N/A
Pricing
FreshBooksPairSoft
Editions & Modules
Lite
$15
per month
Plus
$30
per month
Premium
$55
per month
Select
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
FreshBooksPairSoft
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
FreshBooksPairSoft
Customization
Comparison of Customization features of Product A and Product B
FreshBooks
1.1
32 Ratings
145% below category average
PairSoft
-
Ratings
API for custom integration1.127 Ratings00 Ratings
Plug-ins1.123 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
FreshBooks
6.1
38 Ratings
26% below category average
PairSoft
-
Ratings
Single sign-on capability10.01 Ratings00 Ratings
Role-based user permissions2.238 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreshBooks
4.5
52 Ratings
50% below category average
PairSoft
-
Ratings
Dashboards4.552 Ratings00 Ratings
Standard reports4.250 Ratings00 Ratings
Custom reports4.82 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreshBooks
4.4
51 Ratings
49% below category average
PairSoft
-
Ratings
Accounts payable1.136 Ratings00 Ratings
Accounts receivable2.050 Ratings00 Ratings
Cash management7.03 Ratings00 Ratings
Bank reconciliation7.02 Ratings00 Ratings
Expense management2.346 Ratings00 Ratings
Time tracking2.739 Ratings00 Ratings
Multi-currency support7.01 Ratings00 Ratings
Regulations compliance1.118 Ratings00 Ratings
Self-service portal9.13 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreshBooks
3.8
44 Ratings
62% below category average
PairSoft
-
Ratings
Pricing1.834 Ratings00 Ratings
Order entry1.134 Ratings00 Ratings
Credit card processing2.136 Ratings00 Ratings
Cost of goods sold10.01 Ratings00 Ratings
Best Alternatives
FreshBooksPairSoft
Small Businesses
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.4 out of 10
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.4 out of 10
Esker
Esker
Score 9.0 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 7.8 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreshBooksPairSoft
Likelihood to Recommend
1.4
(70 ratings)
5.0
(2 ratings)
Likelihood to Renew
7.6
(18 ratings)
-
(0 ratings)
Usability
4.8
(15 ratings)
8.0
(1 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
8.0
(1 ratings)
Support Rating
4.5
(11 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
FreshBooksPairSoft
Likelihood to Recommend
FreshBooks
FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills. It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
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PairSoft (PaperSave + Paramount Workplace)
PaperSave is ideal for any fundraising company. Its ability to import spreadsheets from queries and import documents into constituent records is an invaluable tool for a fundraiser. Though the program sometimes has its hiccups, overall it serves its intended functions quite well.
Read full review
Pros
FreshBooks
  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
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PairSoft (PaperSave + Paramount Workplace)
  • Meta data assignment to documents
  • Easy UI
Read full review
Cons
FreshBooks
  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
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PairSoft (PaperSave + Paramount Workplace)
  • The interface could be updated.
  • The program sometimes will continue to run in the background after Raiser's Edge is closed.
  • Initial use can be a little confusing to learn.
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Likelihood to Renew
FreshBooks
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
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PairSoft (PaperSave + Paramount Workplace)
No answers on this topic
Usability
FreshBooks
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
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PairSoft (PaperSave + Paramount Workplace)
PaperSave is extremely easy to use and integrate into any fundraising office. If your company is using Blackbaud products, PaperSave will integrate seamlessly with Raiser's Edge and Raiser's Edge NXT. The ability to save documents to records seems like such a simple concept, but because Raiser's Edge doesn't offer this function in its own program, PaperSave is a life saver.
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Reliability and Availability
FreshBooks
FreshBooks is easy to use and always works!
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PairSoft (PaperSave + Paramount Workplace)
No answers on this topic
Performance
FreshBooks
No answers on this topic
PairSoft (PaperSave + Paramount Workplace)
Similar to what I mentioned earlier in this review, the main pro of PaperSave for my company is its Raiser's Edge integration. The program loads immediately as soon as Raiser's Edge is launched so there's no need to open separate programs. The documents and queries loaded from PaperSave into Raiser's Edge were simple to upload and read.
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Support Rating
FreshBooks
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
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PairSoft (PaperSave + Paramount Workplace)
No answers on this topic
Implementation Rating
FreshBooks
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
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PairSoft (PaperSave + Paramount Workplace)
No answers on this topic
Alternatives Considered
FreshBooks
We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
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PairSoft (PaperSave + Paramount Workplace)
PaperSave works well in part due to its database integration functionality. It allows our team to use Raiser's Edge (our main tool as it's our constituent database) without having to constantly switch back and forth between programs. It's simple enough for new staff members to learn as part of their on-boarding process and hasn't caused any major issues for our team.
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Return on Investment
FreshBooks
  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
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PairSoft (PaperSave + Paramount Workplace)
  • Productive transaction documentation.
Read full review
ScreenShots

FreshBooks Screenshots

Screenshot of DashboardScreenshot of Invoice OverviewScreenshot of Beautiful, Customizable InvoicesScreenshot of Invoice seamlessly across devicesScreenshot of ExpensesScreenshot of Time Tracking