173 Ratings
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Score 8.2 out of 100
6 Ratings
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Score 7 out of 100

Likelihood to Recommend

FreshBooks

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills.It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Sandra Ikegwuonu | TrustRadius Reviewer

PairSoft (PaperSave + Paramount Workplace)

PaperSave is ideal for any fundraising company. Its ability to import spreadsheets from queries and import documents into constituent records is an invaluable tool for a fundraiser. Though the program sometimes has its hiccups, overall it serves its intended functions quite well.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Customization

FreshBooks
7.3
PairSoft (PaperSave + Paramount Workplace)
API for custom integration
FreshBooks
5.8
PairSoft (PaperSave + Paramount Workplace)
Plug-ins
FreshBooks
8.7
PairSoft (PaperSave + Paramount Workplace)

Security

FreshBooks
8.7
PairSoft (PaperSave + Paramount Workplace)
Single sign-on capability
FreshBooks
10.0
PairSoft (PaperSave + Paramount Workplace)
Role-based user permissions
FreshBooks
7.3
PairSoft (PaperSave + Paramount Workplace)

Reporting & Analytics

FreshBooks
7.1
PairSoft (PaperSave + Paramount Workplace)
Dashboards
FreshBooks
8.3
PairSoft (PaperSave + Paramount Workplace)
Standard reports
FreshBooks
8.0
PairSoft (PaperSave + Paramount Workplace)
Custom reports
FreshBooks
4.8
PairSoft (PaperSave + Paramount Workplace)

General Ledger and Configurable Accounting

FreshBooks
7.7
PairSoft (PaperSave + Paramount Workplace)
Accounts payable
FreshBooks
8.5
PairSoft (PaperSave + Paramount Workplace)
Accounts receivable
FreshBooks
8.5
PairSoft (PaperSave + Paramount Workplace)
Cash management
FreshBooks
7.0
PairSoft (PaperSave + Paramount Workplace)
Bank reconciliation
FreshBooks
7.0
PairSoft (PaperSave + Paramount Workplace)
Expense management
FreshBooks
7.8
PairSoft (PaperSave + Paramount Workplace)
Time tracking
FreshBooks
7.7
PairSoft (PaperSave + Paramount Workplace)
Multi-currency support
FreshBooks
7.0
PairSoft (PaperSave + Paramount Workplace)
Regulations compliance
FreshBooks
6.4
PairSoft (PaperSave + Paramount Workplace)
Self-service portal
FreshBooks
9.1
PairSoft (PaperSave + Paramount Workplace)

Order Management

FreshBooks
8.5
PairSoft (PaperSave + Paramount Workplace)
Pricing
FreshBooks
7.8
PairSoft (PaperSave + Paramount Workplace)
Order entry
FreshBooks
7.6
PairSoft (PaperSave + Paramount Workplace)
Credit card processing
FreshBooks
8.4
PairSoft (PaperSave + Paramount Workplace)
Cost of goods sold
FreshBooks
10.0
PairSoft (PaperSave + Paramount Workplace)

Pros

FreshBooks

  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
Kathleen Allardyce | TrustRadius Reviewer

PairSoft (PaperSave + Paramount Workplace)

  • Upload documents.
  • Integration with Raiser's Edge.
  • Seamless functionality.
Anonymous | TrustRadius Reviewer

Cons

FreshBooks

  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Raylene Wall | TrustRadius Reviewer

PairSoft (PaperSave + Paramount Workplace)

  • The interface could be updated.
  • The program sometimes will continue to run in the background after Raiser's Edge is closed.
  • Initial use can be a little confusing to learn.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

FreshBooks

FreshBooks 7.6
Based on 18 answers
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Stan Zaslavsky ★ 3D Visuals for Projects | TrustRadius Reviewer

PairSoft (PaperSave + Paramount Workplace)

No score
No answers yet
No answers on this topic

Usability

FreshBooks

FreshBooks 8.3
Based on 11 answers
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
LaToya M. Davidson-Perez | TrustRadius Reviewer

PairSoft (PaperSave + Paramount Workplace)

PairSoft (PaperSave + Paramount Workplace) 8.0
Based on 1 answer
PaperSave is extremely easy to use and integrate into any fundraising office. If your company is using Blackbaud products, PaperSave will integrate seamlessly with Raiser's Edge and Raiser's Edge NXT. The ability to save documents to records seems like such a simple concept, but because Raiser's Edge doesn't offer this function in its own program, PaperSave is a life saver.
Anonymous | TrustRadius Reviewer

Reliability and Availability

FreshBooks

FreshBooks 10.0
Based on 4 answers
FreshBooks is easy to use and always works!
Matt Franko | TrustRadius Reviewer

PairSoft (PaperSave + Paramount Workplace)

No score
No answers yet
No answers on this topic

Performance

FreshBooks

FreshBooks 8.0
Based on 2 answers
No answer on this topic is available.

PairSoft (PaperSave + Paramount Workplace)

PairSoft (PaperSave + Paramount Workplace) 8.0
Based on 2 answers
Similar to what I mentioned earlier in this review, the main pro of PaperSave for my company is its Raiser's Edge integration. The program loads immediately as soon as Raiser's Edge is launched so there's no need to open separate programs. The documents and queries loaded from PaperSave into Raiser's Edge were simple to upload and read.
Anonymous | TrustRadius Reviewer

Support Rating

FreshBooks

FreshBooks 9.1
Based on 11 answers
They told us about the recent acquisition of a Mexican company in order to accelerate the implementation of compliance with Mexican needs, in addition to being able to make payroll and compliance with Mexican taxes. We look forward to this to re-evaluate and use it with our clients with affiliates in Mexico.
Anonymous | TrustRadius Reviewer

PairSoft (PaperSave + Paramount Workplace)

No score
No answers yet
No answers on this topic

Implementation Rating

FreshBooks

FreshBooks 10.0
Based on 2 answers
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Kathleen Allardyce | TrustRadius Reviewer

PairSoft (PaperSave + Paramount Workplace)

No score
No answers yet
No answers on this topic

Alternatives Considered

FreshBooks

I selected FreshBooks because it combined Toggl, Harvest and Quickbooks features into a single system. This simple move allowed for me to save money on the tools and in turn bring all client data into a single portal.
FreshBooks is easy to use and automatically generates the accounts based on available data!
Anonymous | TrustRadius Reviewer

PairSoft (PaperSave + Paramount Workplace)

PaperSave works well in part due to its database integration functionality. It allows our team to use Raiser's Edge (our main tool as it's our constituent database) without having to constantly switch back and forth between programs. It's simple enough for new staff members to learn as part of their on-boarding process and hasn't caused any major issues for our team.
Anonymous | TrustRadius Reviewer

Return on Investment

FreshBooks

  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
Mike Calabro | TrustRadius Reviewer

PairSoft (PaperSave + Paramount Workplace)

  • PaperSave allows for a more integrated look at our constituents, which in turn, allows us to develop more strategized asks.
Anonymous | TrustRadius Reviewer

Screenshots

PairSoft (PaperSave + Paramount Workplace)

Pricing Details

FreshBooks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreshBooks Editions & Modules

Edition
Lite$4.501
Plus$7.501
Premium$151
SelectCustom Pricing
  1. per month
  2. none
Additional Pricing Details

PairSoft (PaperSave + Paramount Workplace)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PairSoft (PaperSave + Paramount Workplace) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

FreshBooks
7.7
PairSoft (PaperSave + Paramount Workplace)
8.0

Likelihood to Renew

FreshBooks
7.6
PairSoft (PaperSave + Paramount Workplace)

Usability

FreshBooks
8.3
PairSoft (PaperSave + Paramount Workplace)
8.0

Reliability and Availability

FreshBooks
10.0
PairSoft (PaperSave + Paramount Workplace)

Performance

FreshBooks
8.0
PairSoft (PaperSave + Paramount Workplace)
8.0

Support Rating

FreshBooks
9.1
PairSoft (PaperSave + Paramount Workplace)

Implementation Rating

FreshBooks
10.0
PairSoft (PaperSave + Paramount Workplace)

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