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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Planview AgilePlace

    Score7.5 out of 10
    N/AAgilePlace is a project management solution built around flexibility, data-driven analytics, and workflow automation. The software was acquired by Planview in December 2017 to expand that company's capabilities.

    $19

    per user, per month

    Pricing
    FreshBooksPlanview AgilePlace
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Teams
    $19
    per user, per month
    Scaled Teams
    $29
    per user, per month
    Custom
    Contact Sales for Quote
    per user, per month
    Offerings
    Pricing Offerings
    FreshBooksPlanview AgilePlace
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.All editions include unlimited boards.
    More Pricing Information
    Community Pulse
    FreshBooksPlanview AgilePlace
    Considered Both Products
    FreshBooks
    No answer on this topic
    Planview
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    100%
    Would buy again
    16 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    FreshBooksPlanview AgilePlace
    Customization
    Comparison of Customization features of FreshBooks and Planview AgilePlace
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    Planview AgilePlace
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and Planview AgilePlace
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Planview AgilePlace
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and Planview AgilePlace
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Planview AgilePlace
    -
    Ratings
    Dashboards9.057 Ratings00 Ratings
    Standard reports8.855 Ratings00 Ratings
    Custom reports4.82 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and Planview AgilePlace
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Planview AgilePlace
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and Planview AgilePlace
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Planview AgilePlace
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of FreshBooks and Planview AgilePlace
    Feature
    FreshBooks
    -
    Ratings
    Planview AgilePlace
    7.4
    25 Ratings
    1% below category average
    Task Management00 Ratings10.025 Ratings
    Resource Management00 Ratings9.921 Ratings
    Gantt Charts00 Ratings10.014 Ratings
    Scheduling00 Ratings9.919 Ratings
    Support for Agile Methodology00 Ratings9.320 Ratings
    Support for Waterfall Methodology00 Ratings4.014 Ratings
    Document Management00 Ratings6.57 Ratings
    Email integration00 Ratings7.319 Ratings
    Mobile Access00 Ratings2.114 Ratings
    Timesheet Tracking00 Ratings6.44 Ratings
    Change request and Case Management00 Ratings7.29 Ratings
    Visual planning tools00 Ratings7.39 Ratings
    Agile Development
    Comparison of Agile Development features of FreshBooks and Planview AgilePlace
    Feature
    FreshBooks
    -
    Ratings
    Planview AgilePlace
    8.8
    8 Ratings
    14% above category average
    DevOps Tool Integrations00 Ratings8.15 Ratings
    Dependencies and Blockers00 Ratings9.68 Ratings
    Best Alternatives
    FreshBooksPlanview AgilePlace
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    monday dev
    Score9.2 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    IBM Targetprocess
    Score8.5 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    IBM Cloud Continuous Delivery
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksPlanview AgilePlace
    Likelihood to Recommend
    7.6
    (75 ratings)
    10.0
    (31 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    8.6
    (5 ratings)
    Usability
    9.6
    (20 ratings)
    8.2
    (5 ratings)
    Availability
    10.0
    (2 ratings)
    8.3
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    8.0
    (2 ratings)
    Support Rating
    6.0
    (11 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    7.7
    (3 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (2 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.3
    (2 ratings)
    User Testimonials
    FreshBooksPlanview AgilePlace
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Planview
    This tool enables the visual management needed in many offshore teams to easily and quickly see the pending work, work in progress and completed work.For teams that work with a waterfall methodology and do not have AGILE internalized, I believe there are other solutions from Planview or other providers.
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Planview
    • Visual kanban board that is easy to customize as the team's needs change
    • Real time collaboration allowing teams working remotely to stay up to date on current status
    • Allows versatility for how a team needs to capture details on the work at hand by utilizing card icons, card types and custom data points
    • Card scoring is easy to setup and provides the team the ability to set values to better prioritize their backlog
    • Ability to add card automation to take out some of the repetitive manual actions
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Planview
    • Ability to add more than 1 visual cue to the card. We use custom icons and sometimes more than 1 is appropriate but you have to choose which is most important since only 1 can be applied.
    • Better visibility to board access from the user administration screens. Currently have to run 1-2 reports to see this information. Would like to be able to click on a user within Configure Users and see what boards they have access to quickly.
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Planview
    we are happy with the tool and the service and continuos improvement of the tool so there is no need yet to change to another one.
    Read full review
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Planview
    LeanKit isn't the best designed Kanban system I've seen, but overall it's pretty usable. The boards I've used are pretty complex, so it can be difficult to find things. I found that searching and filtering for specific cards was somewhat of a challenge. Dragging a card from one lane to another is kind of a fun way to get things done though.
    Incentivized
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Planview
    Not experienced any outage
    Incentivized
    Read full review
    Performance
    FreshBooks
    No answers on this topic
    Planview
    Larger boards take longer to load
    Incentivized
    Read full review
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Planview
    Every time I have reached out to the AgilePlace support team I have received a timely response in addition to professional & personal feedback. Their consultants are knowledgeable and the management team is happy to jump in and help when needed.
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Planview
    Very easy.
    Incentivized
    Read full review
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Planview
    Originally, we had evaluated two other tools next to Planview LeanKit: Kanbantool and Kanbanflow. The latter was a close contestant for productive use, as it was also very customizable and a joy to work with and look at. It also had lower user fees and a mobile integration. In the end, we picked Planview LeanKit because of several reasons: Aesthetics: The look was much more clean and professional. Reporting: It was obvious from the start that we could use Planview LeanKit as a tool for improvement. API: We needed to integrate the Kanban into our central systems and Planview LeanKit API was (and still is) a way to do it. Card Headers: This sounds like a simple thing, but the headers above the titles fit our work perfectly and looked perfect, which helped the decision.
    Incentivized
    Read full review
    Scalability
    FreshBooks
    No answers on this topic
    Planview
    Good use cases for small/large teams
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    Planview
    • LeanKit has made it easier for new employees to understand other employees' roles in the company by seeing their workload.
    • It makes it clear who is responsible for what project so that there is more accountability at our company.
    • It helps our project manager schedule new projects in a way that we all can see.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking

    Planview AgilePlace Screenshots

    Screenshot of Real-Time Analytics: Utilize board health metrics involving bottlenecks, WIP, and throughput to guide the optimization of workflows, improve velocity, and better prioritize efforts for more predictable delivery. Lean and Agile metrics can be used to assess team performance and promote continuous improvement.Screenshot of PI Planning: Offers enterprise Kanban boards to visualize the work of teams regardless of the methodologies they apply or workflows they follow, and insights into progress and create opportunities for better alignment.Screenshot of Dependency Visualization and Management: Surfaces risks to plans resulting from cross-team dependency conflicts, blockers, and capacity constraints, and helps drive proactive measures to enable teams to deliver on time.Screenshot of Team Planning and Coordination: Boards can be used to breakdown work, build and manage plans, and execute against strategy to deliver more value to customers, faster.