Freshchat vs. Userlike
Freshchat vs. Userlike
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshchat | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $23 per month per user | |
Userlike | Mid-Size Companies (51-1,000 employees) | Userlike is software for live chat and customer messaging that gives businesses a central inbox for messages from various channels like Website-Chat, WhatsApp, Facebook Messenger, Instagram, and SMS. To generate more leads, its Website Messenger offers features like canned messages, file sharing, voice messages and video calls including screen sharing. Their solution also allows creating AI chatbots, smart FAQ pages and interactive contact forms to automate customer… | $37 per month |
Freshchat | Userlike | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | Userlike has a Freemium business model. You don't need to enter your billing info to register. Once you register, you get 14 days of trial to test the Premium version, after which your account automatically switches to Free. You can then choose to upgrade to Premium, or continue rolling with the Free version. | ||||||||||||||
More Pricing Information |
Freshchat | Userlike | |
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Top Pros | No answers on this topic |
Freshchat | Userlike | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshchat | Userlike | |
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Likelihood to Recommend | 9.0 (24 ratings) | - (0 ratings) |
Likelihood to Renew | 9.5 (2 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
Freshchat | Userlike | |
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Likelihood to Recommend | Freshworks Inc | Userlike No answers on this topic |
Pros | Freshworks Inc | Userlike No answers on this topic |
Cons | Freshworks Inc | Userlike No answers on this topic |
Likelihood to Renew | Freshworks Inc | Userlike No answers on this topic |
Usability | Freshworks Inc | Userlike No answers on this topic |
Support Rating | Freshworks Inc | Userlike No answers on this topic |
Implementation Rating | Freshworks Inc | Userlike No answers on this topic |
Alternatives Considered | Freshworks Inc | Userlike No answers on this topic |
Return on Investment | Freshworks Inc | Userlike No answers on this topic |
ScreenShots | Userlike Screenshots |