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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Freshsales

    Score8.9 out of 10
    N/AFreshsales is a sales force automation solution for sales teams. It provides features that help salespeople to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales gives sales teams more time for selling by automating the sales process. It includes Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict…

    $11

    per month per user

    iSmartRecruit

    Score9.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    iSmartRecruit is a cloud-based recruitment solution designed to address challenges faced by staffing firms, recruitment agencies, executive search firms, and HR teams. Operating in 70+ countries and 14 languages, it streamlines the recruitment process from candidate sourcing to onboarding.N/A
    Pricing
    FreshsalesiSmartRecruit
    Editions & Modules
    Growth
    $11
    per month per user
    Pro
    $47
    per month per user
    Enterprise
    $71
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    FreshsalesiSmartRecruit
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.iSmartRecruit talent acquisition software can be customized, like adding some reports or new functionalities, with a plan that is fit to business requirements.
    More Pricing Information
    Community Pulse
    FreshsalesiSmartRecruit
    Considered Both Products
    Freshworks Inc
    No answer on this topic
    iSmartRecruit
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    FreshsalesiSmartRecruit
    Sales Force Automation
    Comparison of Sales Force Automation features of Freshsales and iSmartRecruit
    Feature
    Freshsales
    9.6
    54 Ratings
    20% above category average
    iSmartRecruit
    -
    Ratings
    Customer data management / contact management10.054 Ratings00 Ratings
    Workflow management8.752 Ratings00 Ratings
    Territory management10.041 Ratings00 Ratings
    Opportunity management10.046 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.053 Ratings00 Ratings
    Quote & order management8.72 Ratings00 Ratings
    Interaction tracking9.353 Ratings00 Ratings
    Channel / partner relationship management10.039 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Freshsales and iSmartRecruit
    Feature
    Freshsales
    10.0
    51 Ratings
    26% above category average
    iSmartRecruit
    -
    Ratings
    Lead management10.049 Ratings00 Ratings
    Email marketing10.050 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Freshsales and iSmartRecruit
    Feature
    Freshsales
    8.3
    52 Ratings
    8% above category average
    iSmartRecruit
    -
    Ratings
    Task management8.749 Ratings00 Ratings
    Reporting8.051 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Freshsales and iSmartRecruit
    Feature
    Freshsales
    8.2
    53 Ratings
    7% above category average
    iSmartRecruit
    -
    Ratings
    Forecasting8.045 Ratings00 Ratings
    Pipeline visualization8.753 Ratings00 Ratings
    Customizable reports8.047 Ratings00 Ratings
    Customization
    Comparison of Customization features of Freshsales and iSmartRecruit
    Feature
    Freshsales
    9.0
    51 Ratings
    16% above category average
    iSmartRecruit
    -
    Ratings
    Custom fields8.751 Ratings00 Ratings
    Custom objects8.341 Ratings00 Ratings
    API for custom integration10.038 Ratings00 Ratings
    Security
    Comparison of Security features of Freshsales and iSmartRecruit
    Feature
    Freshsales
    10.0
    47 Ratings
    17% above category average
    iSmartRecruit
    -
    Ratings
    Single sign-on capability10.040 Ratings00 Ratings
    Role-based user permissions10.047 Ratings00 Ratings
    Platform
    Comparison of Platform features of Freshsales and iSmartRecruit
    Feature
    Freshsales
    9.0
    47 Ratings
    17% above category average
    iSmartRecruit
    -
    Ratings
    Mobile access9.047 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Freshsales and iSmartRecruit
    Feature
    Freshsales
    -
    Ratings
    iSmartRecruit
    9.9
    5 Ratings
    22% above category average
    Job Requisition Management00 Ratings9.35 Ratings
    Company Website Posting00 Ratings10.05 Ratings
    Publish to Social Media00 Ratings10.05 Ratings
    Job Search Site Posting00 Ratings10.05 Ratings
    Customized Application Form00 Ratings10.05 Ratings
    Resume Management00 Ratings10.05 Ratings
    Duplicate Candidate Prevention00 Ratings10.05 Ratings
    Candidate Search00 Ratings10.05 Ratings
    Applicant Tracking00 Ratings10.05 Ratings
    Collaboration00 Ratings9.45 Ratings
    Task Creation and Delegation00 Ratings10.05 Ratings
    Email Templates00 Ratings9.75 Ratings
    User Permissions00 Ratings10.05 Ratings
    Notifications and Alerts00 Ratings10.05 Ratings
    Reporting00 Ratings10.05 Ratings
    Best Alternatives
    FreshsalesiSmartRecruit
    Small Businesses
    Salesflare
    Score10 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshsalesiSmartRecruit
    Likelihood to Recommend
    10.0
    (54 ratings)
    9.6
    (6 ratings)
    Usability
    10.0
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    FreshsalesiSmartRecruit
    Likelihood to Recommend
    Freshworks Inc
    Generally speaking for small to mid sized team I really cannot recommend it enough. It has an excellent feature set, good amount of integrations, fairly customisable and backed by solid support. And the pricing is very competitive too. I feel like if your team is larger than that, you might want to look at other alternatives but for teams that size, its really perfect.
    Incentivized
    Read full review
    iSmartRecruit
    The cost-effectiveness and flexibility of iSmartRecruit are impressive. It's a strategic investment that yields significant returns in recruitment success, in our opinion. Therefore, we wholeheartedly recommend it to anyone seeking top-tier recruitment software.
    Read full review
    Pros
    Freshworks Inc
    • It helps you automate your onboarding process for new leads.
    • It has lots of integrations with other apps, so you can interact with other things like calendars and calls.
    • It's pretty easy to set sequences so the platform automatically follows up with people for you. This is not only helpful for your sales pipeline, but also for client communication when working on a project that requires their input.
    Incentivized
    Read full review
    iSmartRecruit
    • Easy and quick access to clients, candidates, jobs and prospects.
    • Posting our jobs to our websites.
    • Uploading and parsing candidate resumes is simple.
    • Keeping track of our placements or the candidates we don't place (and notes about why) help us as we consider people for future opportunities.
    Read full review
    Cons
    Freshworks Inc
    • Leads and Contacts do not seem to be adequately defined.
    • Reporting is not as robust as we would like it to be
    • Integration with FreshDesk is one way - we can see information from FreshDesk to FreshSales but not vice versa
    Incentivized
    Read full review
    iSmartRecruit
    • Every system has some room for improvement. But no major issues were found, so it’s completely fine.
    • he system comes with many features and is easy to use, but it still requires some form of training to use it to the fullest and get maximum advantages.
    • Every staffing agency business has different needs and requirements. iSmartRecruit helps us to do that. Very quick to respond to requests. Sometimes, it may take more time if the requirement is complex.
    Read full review
    Usability
    Freshworks Inc
    I would give Freshworks CRM's overall usability a 7 out of 10. Although the software has improved since we first obtained it, it still could use improvements to make functionality more intuitive and easier for the average user. It is not that challenging but there is definitely a learning curve
    Incentivized
    Read full review
    iSmartRecruit
    No answers on this topic
    Support Rating
    Freshworks Inc
    When you initially log in to Freshworks, you get snippets to guide you on how to set up. You have a chat option on every page so you can reach out to the support agent and get your issues resolved in real time. The agents are fast, responsive, and experienced in handling even a person who introduced CRM to the world...
    Read full review
    iSmartRecruit
    No answers on this topic
    Alternatives Considered
    Freshworks Inc
    We selected FreshSales because we needed something cheaper and more user-friendly than Salesforce, but we're now in the process of switching to HubSpot because it gives you the best of both worlds - ease of use + scale and reliability
    Read full review
    iSmartRecruit
    I have seen many products but iSmartRecruit won my trust due to being user friendly and having unique features as well excellent support
    Read full review
    Return on Investment
    Freshworks Inc
    • Increased visibility of open deals, as well as encouraging 'clean' data
    • Faster data updating (if Freshsales is used as our sole source of data)
    • Some follow-ups are missed, as sales staff forget to create new tasks after each follow up, depending on if the call was answered or not (for example)
    Incentivized
    Read full review
    iSmartRecruit
    • It's eliminated the need to hire additional administrative staff. This is the single biggest savings.
    • It has saved a lot of time that allows us to spend more of our time and resources responding to clients and candidates. Our clients and candidates feel we are more service-oriented and different than our competition. We've received referrals this way. Difficult to measure - but definitely huge items.
    Read full review
    ScreenShots

    Freshsales Screenshots

    Screenshot of Contact viewScreenshot of DashboardsScreenshot of WorkflowsScreenshot of Lead Sc

    iSmartRecruit Screenshots

    Screenshot of AdministrationScreenshot of Candidate SearchScreenshot of Leads ListScreenshot of Candidate DialogScreenshot of Candidate ListScreenshot of Dashboard