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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Freshsales

    Score8.9 out of 10
    N/AFreshsales is a sales force automation solution for sales teams. It provides features that help salespeople to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales gives sales teams more time for selling by automating the sales process. It includes Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict…

    $11

    per month per user

    Moodle

    Score8.2 out of 10
    N/AMoodle is an open source learning management system with hundreds of millions of users around the globe and translated into over 100 languages, used by organizations to support their education and training needs.N/A
    Pricing
    FreshsalesMoodle
    Editions & Modules
    Growth
    $11
    per month per user
    Pro
    $47
    per month per user
    Enterprise
    $71
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    FreshsalesMoodle
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsA discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    FreshsalesMoodle
    Considered Both Products
    Freshworks Inc
    No answer on this topic
    Moodle
    Chose Moodle
    It is hard to compare them with each other as they are so different. They really can't compare as they are two completely different platforms. But Moodle is great in all aspects, I like Slack for communication as well. But when it comes to tasks, Moodle handles it better …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    90%
    Would buy again
    18 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    90%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    17 Answers
    Features
    FreshsalesMoodle
    Sales Force Automation
    Comparison of Sales Force Automation features of Freshsales and Moodle
    Feature
    Freshsales
    9.6
    54 Ratings
    20% above category average
    Moodle
    -
    Ratings
    Customer data management / contact management10.054 Ratings00 Ratings
    Workflow management8.752 Ratings00 Ratings
    Territory management10.041 Ratings00 Ratings
    Opportunity management10.046 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.053 Ratings00 Ratings
    Quote & order management8.72 Ratings00 Ratings
    Interaction tracking9.353 Ratings00 Ratings
    Channel / partner relationship management10.039 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Freshsales and Moodle
    Feature
    Freshsales
    10.0
    51 Ratings
    26% above category average
    Moodle
    -
    Ratings
    Lead management10.049 Ratings00 Ratings
    Email marketing10.050 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Freshsales and Moodle
    Feature
    Freshsales
    8.3
    52 Ratings
    8% above category average
    Moodle
    -
    Ratings
    Task management8.749 Ratings00 Ratings
    Reporting8.051 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Freshsales and Moodle
    Feature
    Freshsales
    8.2
    53 Ratings
    7% above category average
    Moodle
    -
    Ratings
    Forecasting8.045 Ratings00 Ratings
    Pipeline visualization8.753 Ratings00 Ratings
    Customizable reports8.047 Ratings00 Ratings
    Customization
    Comparison of Customization features of Freshsales and Moodle
    Feature
    Freshsales
    9.0
    51 Ratings
    16% above category average
    Moodle
    -
    Ratings
    Custom fields8.751 Ratings00 Ratings
    Custom objects8.341 Ratings00 Ratings
    API for custom integration10.038 Ratings00 Ratings
    Security
    Comparison of Security features of Freshsales and Moodle
    Feature
    Freshsales
    10.0
    47 Ratings
    17% above category average
    Moodle
    -
    Ratings
    Single sign-on capability10.040 Ratings00 Ratings
    Role-based user permissions10.047 Ratings00 Ratings
    Platform
    Comparison of Platform features of Freshsales and Moodle
    Feature
    Freshsales
    9.0
    47 Ratings
    17% above category average
    Moodle
    -
    Ratings
    Mobile access9.047 Ratings00 Ratings
    Learning Management
    Comparison of Learning Management features of Freshsales and Moodle
    Feature
    Freshsales
    -
    Ratings
    Moodle
    8.0
    29 Ratings
    0% below category average
    Course authoring00 Ratings8.725 Ratings
    Course catalog or library00 Ratings8.026 Ratings
    Player/Portal00 Ratings8.326 Ratings
    Learning content00 Ratings7.724 Ratings
    Mobile friendly00 Ratings5.726 Ratings
    Progress tracking & certifications00 Ratings8.527 Ratings
    Assignments00 Ratings8.729 Ratings
    Compliance management00 Ratings9.022 Ratings
    Learning administration00 Ratings8.627 Ratings
    Learning reporting & analytics00 Ratings9.024 Ratings
    Social learning00 Ratings7.426 Ratings
    Gamification00 Ratings6.03 Ratings
    Single Sign On (SSO) Enabled Learning00 Ratings8.52 Ratings
    Best Alternatives
    FreshsalesMoodle
    Small Businesses
    Salesflare
    Score10 out of 10
    Google Classroom
    Score8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Schoology Learning
    Score8 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    D2L Brightspace
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshsalesMoodle
    Likelihood to Recommend
    10.0
    (54 ratings)
    8.0
    (65 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (22 ratings)
    Usability
    10.0
    (9 ratings)
    8.0
    (8 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    7.0
    (6 ratings)
    7.4
    (15 ratings)
    Online Training
    -
    (0 ratings)
    6.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.8
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (3 ratings)
    User Testimonials
    FreshsalesMoodle
    Likelihood to Recommend
    Freshworks Inc
    Generally speaking for small to mid sized team I really cannot recommend it enough. It has an excellent feature set, good amount of integrations, fairly customisable and backed by solid support. And the pricing is very competitive too. I feel like if your team is larger than that, you might want to look at other alternatives but for teams that size, its really perfect.
    Incentivized
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    Moodle
    Moodle is great for any environment where a class or other learning activity needs to be completed in an asynchronous manner. It can be used to post information, create interactive threads for discussion, issue quiz and exam work with grading, track and grade progress, and keep track of attendance. It is an overall wonderful solution for managing asynchronous learning.
    Read full review
    Pros
    Freshworks Inc
    • It helps you automate your onboarding process for new leads.
    • It has lots of integrations with other apps, so you can interact with other things like calendars and calls.
    • It's pretty easy to set sequences so the platform automatically follows up with people for you. This is not only helpful for your sales pipeline, but also for client communication when working on a project that requires their input.
    Incentivized
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    Moodle
    • Moodle's grade book works well. Assignments are integrated so the grades are recorded automatically.
    • Moodle is customizable by administrators, so our version only gives us the options we need. NO Clutter.
    • The discussion board offers several options for instructors that help with grading. I use "sum of points", but there are other options as well.
    Incentivized
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    Cons
    Freshworks Inc
    • Leads and Contacts do not seem to be adequately defined.
    • Reporting is not as robust as we would like it to be
    • Integration with FreshDesk is one way - we can see information from FreshDesk to FreshSales but not vice versa
    Incentivized
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    Moodle
    • The interface is not very intuitive. You must know what you are looking for in order to navigate effectively.
    • Although installation of Moodle is easy, it is a little more difficult to configure it with your other Learning tools. As an example, LDAP synchronization is a little difficult.
    • The interface is a little dated, even though new releases keep coming out (which is great!) none of them really add value to the appearance of the platform.
    Incentivized
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    Likelihood to Renew
    Freshworks Inc
    No answers on this topic
    Moodle
    We use it because it is what have committed to back in 2011. Perhaps Moodle will evolve and advance in a positive way that will alleviate most of our user-based gripes? Perhaps it will not appear to be as cost effective given the need for a certain level of engineering and support staff to maintain it at a future level of sustainability? It's hard to say. As an enterprise scale critical application, we like it, but don't love it. Our instructors don't particularly like it at all.
    Read full review
    Usability
    Freshworks Inc
    I would give Freshworks CRM's overall usability a 7 out of 10. Although the software has improved since we first obtained it, it still could use improvements to make functionality more intuitive and easier for the average user. It is not that challenging but there is definitely a learning curve
    Incentivized
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    Moodle
    Moodle can be used on a tablet, on a mobile phone, and on a PC. It is easy to navigate for learners and figure out for administrators. The learners can easily complete tasks and the administrators can easily track completion. The last thing about Moodle that one may not realize is that it somewhat resembles Facebook in its layout. This means that users are already familiar with the interface and therefore they are more comfortable using it.
    Incentivized
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    Reliability and Availability
    Freshworks Inc
    No answers on this topic
    Moodle
    Yes, Moodle is always available. We are self-hosted and Moodle is always up and available. The only time that it is not available is when we are upgrading it each semester. It is then down for just a few planned hours. That is in-between semesters and we let the faculty and students know. We do it on a Friday evening and it is back up within a few hours.
    Incentivized
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    Performance
    Freshworks Inc
    No answers on this topic
    Moodle
    Moodle is an excellent LMS in relationship to any other one that I have seen or used. The pages load quickly and the reports complete in a reasonable time frame. Moodle has taken on Respondus, StudyMate, BigBlueButton, Turning Tech, Turnitin2, Certificates, Attendance, Tegrity, Questionnaire, Virtual Programming Lab, and Badges. All of these programs work right in with Moodle and do not cause any issues. Instructors may also use Camtasia and Snagit software as well as using webcams, downloading videos from the Internet, adding into books, or any of the many other areas within Moodle. Our instructors use the grade books without many problems and really don't ask questions much anymore. We upgrade Moodle every semester and are currently on 2.9+. Our instructors have basically learned to use most of the resources and activities.
    Incentivized
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    Support Rating
    Freshworks Inc
    When you initially log in to Freshworks, you get snippets to guide you on how to set up. You have a chat option on every page so you can reach out to the support agent and get your issues resolved in real time. The agents are fast, responsive, and experienced in handling even a person who introduced CRM to the world...
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    Moodle
    Moodle is open source, and must be evaluated in that context, but one also has to provide a fair comparison to competing products with commercial backing. Support varies depending on the component of Moodle. Bug reports in Moodle Core that affect security or stability are dealt with promptly. Functionality requests or features not working smoothly may or may not be addressed, depending on whether the functionality desired matches the "vision" of Moodle HQ. The user community provides excellent support for initial installation and configuration, but more complex questions may go unanswered, unless they are noticed by someone who happens to know the answer. The support forum feature at the Moodle site (the same feature used within Moodle itself) does not provide granular subscription to topic discussions, apparently by design, and Moodle HQ seems resistant to changing this feature.
    Incentivized
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    Online Training
    Freshworks Inc
    No answers on this topic
    Moodle
    I have used a few sites and they were adequate but my best learning experience was face to face and hands on.
    Incentivized
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    Implementation Rating
    Freshworks Inc
    No answers on this topic
    Moodle
    Find a partner who will work with you during the implementation process. Be sure to provide ample training for veteran users on the changes and for newbies on the overall product.
    Incentivized
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    Alternatives Considered
    Freshworks Inc
    We selected FreshSales because we needed something cheaper and more user-friendly than Salesforce, but we're now in the process of switching to HubSpot because it gives you the best of both worlds - ease of use + scale and reliability
    Read full review
    Moodle
    Blackboard has clear advantages in rubric management, and offers a content management system of its own. The largest barrier is cost for smaller or financially-disadvantaged organizations. However, as in any IT project, adequate resources must be made for even "free" software.
    Incentivized
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    Scalability
    Freshworks Inc
    No answers on this topic
    Moodle
    Well, I administer Moodle for a dozen of our divisions and there is a wide range of flexibility between offerings. I have course instructors who use every module i their course, chock full of videos, pictures, links to web tools for synchronous sessions within the asynchronous course. I also have others who are content with a syllabus, a few pdfs, links to podcast lectures and a few simple assignments. No matter if your organization is big or small, or if your requirements are strict for credentialing or non-existent (for internal know-how), Moodle can accommodate you.
    Incentivized
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    Return on Investment
    Freshworks Inc
    • Increased visibility of open deals, as well as encouraging 'clean' data
    • Faster data updating (if Freshsales is used as our sole source of data)
    • Some follow-ups are missed, as sales staff forget to create new tasks after each follow up, depending on if the call was answered or not (for example)
    Incentivized
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    Moodle
    • While it certainly takes more time to develop an online training vs a face-to-face we can offer the same content over and over again and meet a larger audience. There's no way we could have offered these trainings face-to-face to the same size audience. Economically it's just not feasible. Moodle allows us to share multiple trainings on a variety of topics over extended periods of time in a cost effective way.
    • The impact on early interventionists is still being evaluated, but we do know that early interventionist now have more ways to access professional development than in the past. The ability to customize the registration page has allowed us to track which agencies in Virginia are having their staff participate and we can see which topics are favored above others.
    • Other LMS's were far too costly. Aside from the monthly hosting fees (less than $200 a year), and the time it took to do the initial install and setup, Moodle is free. Once it's setup the only elearning costs are related to the development and creation of each training and then the setup of training on Moodle. This allows us to devote more time and money to the development and creation of more courses vs. the management of the system.
    • Minimal tech support for the users is required and most requests are limited to lost/userid passwords. The course designer is able to manage tech support needs for the users because so few requests are received.
    Incentivized
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    ScreenShots

    Freshsales Screenshots

    Screenshot of Contact viewScreenshot of DashboardsScreenshot of WorkflowsScreenshot of Lead Sc

    Moodle Screenshots

    Screenshot of Moodle offers activities and resources to create courses.Screenshot of The course dashboard shows the courses which an student is enrolled in.Screenshot of Inside a course view shows the course complete index of activities and resources.
The course view can be customised to be cleaner allowing the student to focus on learning.Screenshot of Moodle Workplace includes all features in Moodle LMS and other exclusive features like multi-tenancy, dynamic rules, and report builder.Screenshot of Programs help users stay up-to-date with compliance, and help with designing learning paths for a teams so that they can develop the right competencies. Certificates can also be issued to validate learning and compliance.Screenshot of Dynamic Rules help to avoid the tedious tasks and create and manage automated rules for several groups of users. Learning experiences based on location, department, position, roles and other criteria are available.