Freshservice vs. Helpjuice
Freshservice vs. Helpjuice
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshservice | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $19 Per Month Per User | |
Helpjuice | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. | ||||||||||||||
More Pricing Information |
Freshservice | Helpjuice | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Self Help Community |
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Multi-Channel Help |
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Freshservice | Helpjuice | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshservice | Helpjuice | |
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Likelihood to Recommend | 9.0 (113 ratings) | 8.5 (3 ratings) |
Likelihood to Renew | 9.1 (2 ratings) | - (0 ratings) |
Usability | 9.1 (6 ratings) | - (0 ratings) |
Support Rating | 8.4 (77 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (2 ratings) | - (0 ratings) |
Ease of integration | 7.3 (1 ratings) | - (0 ratings) |
Freshservice | Helpjuice | |
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Likelihood to Recommend | Freshworks Inc | Helpjuice |
Pros | Freshworks Inc | Helpjuice |
Cons | Freshworks Inc | Helpjuice |
Likelihood to Renew | Freshworks Inc | Helpjuice No answers on this topic |
Usability | Freshworks Inc | Helpjuice No answers on this topic |
Support Rating | Freshworks Inc | Helpjuice No answers on this topic |
Implementation Rating | Freshworks Inc | Helpjuice No answers on this topic |
Alternatives Considered | Freshworks Inc | Helpjuice |
Return on Investment | Freshworks Inc | Helpjuice |
ScreenShots | Freshservice Screenshots | Helpjuice Screenshots |