Freshteam vs. NEOGOV Onboard

We were looking for an ATS which can generate detailed report on daily, weekly and monthly basis. This ATS does it best. It is fast and does not lag while using. Supports multiple logins and does not disturb any subusers. Not suitable for big sized companies as it still needs some more features to be added to make it appropriate for big firms.

NEOGOV Onboard is well-suited for companies who hire many candidates; especially if the Onboarding Team (HR in our case) is working remotely. NEOGOV Onboard would be less-well-suited for organizations who do not hire a lot of candidates and who are able to meet with a new hire in-person.

Incentivized

• Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
• Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
• The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.

Incentivized

• Good value.
• Built based on U.S. public sector organizations and needs.
• Paper reduction and improved efficiencies.

Incentivized

• User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users).
• Tracking applicant diversity - we ended up using Typeform to supplement Freshteam.
• Analytics - hard to use and not particularly useful.

Incentivized

• A better connection between NEOGOV Onboard and Insight/OHC would be useful
• The ability to utilize candidate text messaging and/or send notices via Onboard (rather than OHC/Insight) could help save time
• It would be helpful to allow candidates to communicate with internal staff via the Mentors Widget in the Preboarding Portal, not just the Onboarding Portal

Incentivized

Not usable, not able to undo the premium features to enable any downgrade request

Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.

Incentivized

NEOGOV has more limitations than bigger HCM solutions and is limited to public sector/government operations.

Incentivized

• Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required.
• This has really given a good ROI overall.
• Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms.

• Candidates are generally pleased with their Preboarding/Onboarding experience

Incentivized