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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Freshteam

    Score6.1 out of 10
    N/AFreshteam is a HR software for growing businesses. With Freshteam, users can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - in one place. The key business benefits include: Freshteam helps attract top talent through various channels - a customizable career site, integration with multiple free & premium job boards, & social media channels. Once the candidates are in, the recruiting team can…

    $591

    per month

    Paycom

    Score8.6 out of 10
    N/APaycom is an automated HCM platform, built on a single database that eliminates redundant data entry through automation. A payroll and HR software solution, Paycom is used by organizations of all sizes to access employee data without navigating multiple systems.N/A
    Pricing
    FreshteamPaycom
    Editions & Modules
    Free
    0 (upto 50 employees)
    per month
    Growth
    $59 platform fee + $1 per employee
    per month
    Pro
    $99 platform fee + $2 per employee
    per month
    Enterprise
    $169 platform fee + $4 per employee
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    FreshteamPaycom
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    FreshteamPaycom
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Freshteam and Paycom
    Feature
    Freshteam
    8.1
    12 Ratings
    2% above category average
    Paycom
    7.6
    370 Ratings
    4% below category average
    Job Requisition Management8.912 Ratings7.8333 Ratings
    Company Website Posting7.010 Ratings8.0328 Ratings
    Publish to Social Media8.96 Ratings7.4259 Ratings
    Job Search Site Posting8.910 Ratings7.8303 Ratings
    Customized Application Form8.011 Ratings00 Ratings
    Resume Management8.011 Ratings00 Ratings
    Duplicate Candidate Prevention7.111 Ratings6.9282 Ratings
    Candidate Search7.011 Ratings00 Ratings
    Applicant Tracking9.012 Ratings7.7340 Ratings
    Collaboration8.011 Ratings00 Ratings
    Task Creation and Delegation8.010 Ratings00 Ratings
    Email Templates8.011 Ratings00 Ratings
    User Permissions8.012 Ratings00 Ratings
    Notifications and Alerts7.012 Ratings7.9351 Ratings
    Reporting9.011 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Freshteam and Paycom
    Feature
    Freshteam
    -
    Ratings
    Paycom
    8.1
    565 Ratings
    1% below category average
    Employee demographic data00 Ratings8.9519 Ratings
    Employment history00 Ratings8.1499 Ratings
    Job profiles and administration00 Ratings8.2498 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings8.2500 Ratings
    Organizational charting00 Ratings7.6404 Ratings
    Organization and location management00 Ratings8.0443 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings8.1414 Ratings
    Payroll Management
    Comparison of Payroll Management features of Freshteam and Paycom
    Feature
    Freshteam
    -
    Ratings
    Paycom
    8.3
    565 Ratings
    1% above category average
    Pay calculation00 Ratings8.8549 Ratings
    Support for external payroll vendors00 Ratings6.447 Ratings
    Off-cycle/On-Demand payment00 Ratings8.598 Ratings
    Benefit plan administration00 Ratings8.4483 Ratings
    Direct deposit files00 Ratings9.1546 Ratings
    Salary revision and increment management00 Ratings8.4456 Ratings
    Reimbursement management00 Ratings8.3318 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Freshteam and Paycom
    Feature
    Freshteam
    -
    Ratings
    Paycom
    8.5
    496 Ratings
    3% above category average
    Approval workflow00 Ratings8.5470 Ratings
    Balance details00 Ratings8.4471 Ratings
    Annual carry-forward and encashment00 Ratings8.5396 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Freshteam and Paycom
    Feature
    Freshteam
    -
    Ratings
    Paycom
    8.7
    567 Ratings
    5% above category average
    View and generate pay and benefit information00 Ratings9.1557 Ratings
    Update personal information00 Ratings9.2563 Ratings
    View company policy documentation00 Ratings8.7502 Ratings
    Employee recognition00 Ratings8.0277 Ratings
    View job history00 Ratings8.6464 Ratings
    Asset Management
    Comparison of Asset Management features of Freshteam and Paycom
    Feature
    Freshteam
    -
    Ratings
    Paycom
    4.9
    26 Ratings
    49% below category average
    Tracking of all physical assets00 Ratings4.926 Ratings
    HR Reporting
    Comparison of HR Reporting features of Freshteam and Paycom
    Feature
    Freshteam
    -
    Ratings
    Paycom
    7.2
    502 Ratings
    5% below category average
    Report builder00 Ratings7.9495 Ratings
    Pre-built reports00 Ratings7.9489 Ratings
    Ability to combine HR data with external data00 Ratings5.855 Ratings
    Onboarding
    Comparison of Onboarding features of Freshteam and Paycom
    Feature
    Freshteam
    -
    Ratings
    Paycom
    8.4
    494 Ratings
    4% above category average
    New hire portal00 Ratings8.5488 Ratings
    Manager tracking tools00 Ratings8.3425 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Freshteam and Paycom
    Feature
    Freshteam
    -
    Ratings
    Paycom
    6.3
    294 Ratings
    25% below category average
    Corporate goal setting00 Ratings4.236 Ratings
    Individual goal setting00 Ratings8.0271 Ratings
    Line-of sight-visibility00 Ratings4.835 Ratings
    Performance tracking00 Ratings8.0289 Ratings
    Performance Management
    Comparison of Performance Management features of Freshteam and Paycom
    Feature
    Freshteam
    -
    Ratings
    Paycom
    7.9
    373 Ratings
    1% below category average
    Performance plans00 Ratings7.9344 Ratings
    Performance improvement plans00 Ratings7.9327 Ratings
    Review status tracking00 Ratings8.0332 Ratings
    Review reminders00 Ratings8.0339 Ratings
    Multiple review frequency00 Ratings7.8303 Ratings
    Succession Planning
    Comparison of Succession Planning features of Freshteam and Paycom
    Feature
    Freshteam
    -
    Ratings
    Paycom
    7.9
    95 Ratings
    1% above category average
    Create succession plans/pools00 Ratings7.955 Ratings
    Candidate ranking00 Ratings7.873 Ratings
    Candidate search00 Ratings7.990 Ratings
    Candidate development00 Ratings7.974 Ratings
    Best Alternatives
    FreshteamPaycom
    Small Businesses
    Crelate
    Score9.1 out of 10
    UZIO
    Score9.3 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshteamPaycom
    Likelihood to Recommend
    1.0
    (14 ratings)
    8.7
    (737 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (31 ratings)
    Usability
    1.0
    (1 ratings)
    9.0
    (124 ratings)
    Availability
    -
    (0 ratings)
    9.5
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.9
    (59 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.5
    (9 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    8.5
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    7.5
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (6 ratings)
    User Testimonials
    FreshteamPaycom
    Likelihood to Recommend
    Freshworks Inc
    We were looking for an ATS which can generate detailed report on daily, weekly and monthly basis. This ATS does it best. It is fast and does not lag while using. Supports multiple logins and does not disturb any subusers. Not suitable for big sized companies as it still needs some more features to be added to make it appropriate for big firms.
    Read full review
    Paycom
    My company is currently at around 2,000 employees and meets all expectations. I have worked at companies of up to 7,000 employees that also used Paycom and that met all expectations as well. I do not know that Paycom would be worth it from a pricing perspective for a smaller company, maybe 30 employees or less. I also believe Paycom has an opportunity to better partner with clients in mergers and acquisitions.
    Incentivized
    Read full review
    Pros
    Freshworks Inc
    • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
    • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
    • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
    Incentivized
    Read full review
    Paycom
    • I like the employee self-service feature. It's very straightforward and easy to use. I also like my representative, Mikey. He's been very helpful—every time I call him, I get the assistance I need. I also appreciate how quickly I can get someone on the phone and get help when needed.
    Incentivized
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    Cons
    Freshworks Inc
    • User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users).
    • Tracking applicant diversity - we ended up using Typeform to supplement Freshteam.
    • Analytics - hard to use and not particularly useful.
    Incentivized
    Read full review
    Paycom
    • I am not a fan of the most recent update. I wasn't prepared for the change especially given it came right before payroll was processed. I'm told given time, I will get used to it and I'm always open to change for the better.
    • IWant™ feature isn't what I hoped it would be. I haven't used it much given the information I need in Paycom I can find quickly on my own. I have heard however that several employees utilize and appreciate the IWant™ feature.
    Incentivized
    Read full review
    Likelihood to Renew
    Freshworks Inc
    No answers on this topic
    Paycom
    we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things
    Incentivized
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    Usability
    Freshworks Inc
    Not usable, not able to undo the premium features to enable any downgrade request
    Read full review
    Paycom
    I'm probably going to have to go seven and three-quarter to eight, and that may be user error to me because I know Paycom has got it figured out, but there's times I just can't figure it out, even with some of the tutorials, the university, the show-mes, and calling Alex, our representative. He can hold my hand and walk me through that process, and it just may be I didn't get it, but that's why I gave that score. I'd give it a solid nine.
    Incentivized
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    Reliability and Availability
    Freshworks Inc
    No answers on this topic
    Paycom
    They are very dependable and I have never experience any outages
    Incentivized
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    Performance
    Freshworks Inc
    No answers on this topic
    Paycom
    Yes load quickly
    Incentivized
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    Support Rating
    Freshworks Inc
    No answers on this topic
    Paycom
    In 6 years, we've never had a bad experience with client support. We implemented during COVID, and I was the only person in HR at the time. I was also having to homeschool our children, which meant bizarre work hours and limited time to focus on platform build at times. There were nights that I was literally on calls at 11 pm and the implementation team was unbelievably supportive. Recently, a Position Seat specialist came on site to help us set up for our 5 client codes - the experience was transformative for how we use the platform and an absolute game changer. I trust Paycom because I trust our representatives. They truly are strategic partners for us, and work to ensure we're maximizing the platform and that our needs are being met
    Incentivized
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    In-Person Training
    Freshworks Inc
    No answers on this topic
    Paycom
    Tadd and Ellie have been great! They have show us many aspects that implementation did not. They are very personable and action oriented as well. Anytime we need them they offer to swing in.
    Incentivized
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    Online Training
    Freshworks Inc
    No answers on this topic
    Paycom
    It was good, but hard to know what questions you need to ask until you actually get in there and start working with a live product. But Paycom is also very helpful every time I call and can't figure something out. Nathan has been very friendly and helpful no matter what I call him about. He is always eager to help out.
    Incentivized
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    Implementation Rating
    Freshworks Inc
    No answers on this topic
    Paycom
    Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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    Alternatives Considered
    Freshworks Inc
    Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
    Incentivized
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    Paycom
    I have not currently used any other products. I'm still kind of new to the HR industry. The only other thing that I really have to compare it to is Vonmar's system, which they created themselves, and it was not user-friendly.
    Incentivized
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    Scalability
    Freshworks Inc
    No answers on this topic
    Paycom
    They are not able to meet our current needs
    Incentivized
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    Return on Investment
    Freshworks Inc
    • Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required.
    • This has really given a good ROI overall.
    • Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms.
    Read full review
    Paycom
    • It's helped us save time. We've been able to automate a number of payroll and accounting functions. It's also enabled our employees to use the ask gear feature. So it's really saved time, and also we've not gotten hacked, which is always a plus.
    Incentivized
    Read full review
    ScreenShots

    Freshteam Screenshots

    Screenshot of Employee Information SystemScreenshot of Org chartsScreenshot of Candidate ManagementScreenshot of Reporting & AnalyticsScreenshot of Time-Off DashboardScreenshot of Integrations

    Paycom Screenshots

    Screenshot of A new study that reveals that for a composite organization representative of interviewed clients, unifying HR and payroll in a single-database software with automation and streamlined workflows achieved a three-year 362% ROI and resulted in: $1.4M net present value*; over 45% total time saved by HR; 80% time saved on compliance work.Screenshot of Full-Solution Automation and Auto-Decisioning Powered By a Single DatabaseScreenshot of Employee Self-Service