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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Freshteam

    Score6 out of 10
    N/AFreshteam is a HR software for growing businesses. With Freshteam, users can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - in one place. The key business benefits include: Freshteam helps attract top talent through various channels - a customizable career site, integration with multiple free & premium job boards, & social media channels. Once the candidates are in, the recruiting team can…

    $591

    per month

    SilkRoad Onboarding

    Score8.1 out of 10
    N/ASilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.N/A
    Pricing
    FreshteamSilkRoad Onboarding
    Editions & Modules
    Free
    0 (upto 50 employees)
    per month
    Growth
    $59 platform fee + $1 per employee
    per month
    Pro
    $99 platform fee + $2 per employee
    per month
    Enterprise
    $169 platform fee + $4 per employee
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    FreshteamSilkRoad Onboarding
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FreshteamSilkRoad Onboarding
    Considered Both Products
    Freshworks Inc
    No answer on this topic
    SilkRoad
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    FreshteamSilkRoad Onboarding
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Freshteam and SilkRoad Onboarding (RedCarpet)
    Feature
    Freshteam
    8.1
    12 Ratings
    2% above category average
    SilkRoad Onboarding (RedCarpet)
    -
    Ratings
    Job Requisition Management8.912 Ratings00 Ratings
    Company Website Posting7.010 Ratings00 Ratings
    Publish to Social Media8.96 Ratings00 Ratings
    Job Search Site Posting8.910 Ratings00 Ratings
    Customized Application Form8.011 Ratings00 Ratings
    Resume Management8.011 Ratings00 Ratings
    Duplicate Candidate Prevention7.111 Ratings00 Ratings
    Candidate Search7.011 Ratings00 Ratings
    Applicant Tracking9.012 Ratings00 Ratings
    Collaboration8.011 Ratings00 Ratings
    Task Creation and Delegation8.010 Ratings00 Ratings
    Email Templates8.011 Ratings00 Ratings
    User Permissions8.012 Ratings00 Ratings
    Notifications and Alerts7.012 Ratings00 Ratings
    Reporting9.011 Ratings00 Ratings
    Best Alternatives
    FreshteamSilkRoad Onboarding
    Small Businesses
    Crelate
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    No answers on this topic
    Enterprises
    JobDiva
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshteamSilkRoad Onboarding
    Likelihood to Recommend
    1.0
    (14 ratings)
    7.0
    (18 ratings)
    Usability
    1.0
    (1 ratings)
    7.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.0
    (1 ratings)
    User Testimonials
    FreshteamSilkRoad Onboarding
    Likelihood to Recommend
    Freshworks Inc
    We were looking for an ATS which can generate detailed report on daily, weekly and monthly basis. This ATS does it best. It is fast and does not lag while using. Supports multiple logins and does not disturb any subusers. Not suitable for big sized companies as it still needs some more features to be added to make it appropriate for big firms.
    Read full review
    SilkRoad
    I like the idea of RedCarpet. If it was fully functional for us, I really think it would be a great tool to use. However, the lack of response and the response time itself in tech support is definitely a downfall for our company
    Incentivized
    Read full review
    Pros
    Freshworks Inc
    • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
    • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
    • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
    Incentivized
    Read full review
    SilkRoad
    • Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
    • Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
    • Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.
    Read full review
    Cons
    Freshworks Inc
    • User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users).
    • Tracking applicant diversity - we ended up using Typeform to supplement Freshteam.
    • Analytics - hard to use and not particularly useful.
    Incentivized
    Read full review
    SilkRoad
    • They have made major improvements to the user interface while we have been a customer but still have some work to do in this space.
    • On the employee onboarding portal; some of the functionality could be more robust (ie: Broader Font Library; more customizable skin).
    Incentivized
    Read full review
    Usability
    Freshworks Inc
    Not usable, not able to undo the premium features to enable any downgrade request
    Read full review
    SilkRoad
    It takes a lot of training and reading up on the processes in order to use it, but once you've had a lot of trial and error, you figure out the system quickly. Once you put together a user guide specific for your company's use of the product, it's easier for new employees to use RedCarpet and understand the different functions within it.
    Incentivized
    Read full review
    Support Rating
    Freshworks Inc
    No answers on this topic
    SilkRoad
    Support is adequate. They are about the same, and the expected turn around time is acceptable in the industry standard. We have no complaints with customer support. The tracking system is good and allows for updates to issues, so there are generally no questions where the case may sit with engineering or application support.
    Incentivized
    Read full review
    Implementation Rating
    Freshworks Inc
    No answers on this topic
    SilkRoad
    SilkRoad's training/demo video was viewed well prior to beginning implementation. HR Team did not remember details and the video was not sufficient enough to understand all of the features within the system in order to communicate needs to the vendor/implementation expert. Implementation should have been walked through, step by step, by the vendor and each section of their required spreadsheet and the development of the portal should have been explained in depth.
    Read full review
    Alternatives Considered
    Freshworks Inc
    Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
    Incentivized
    Read full review
    SilkRoad
    We have previewed several onboarding platforms, but none has come close to the quality and flexibility of SilkRoad Onboarding (RedCarpet). Prehire task management allows each department to do what they do best to prepare for the new hire's first day. Keys, computer access, and office spaces are prepared in advance, so each new hire feels valued.
    Incentivized
    Read full review
    Return on Investment
    Freshworks Inc
    • Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required.
    • This has really given a good ROI overall.
    • Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms.
    Read full review
    SilkRoad
    • Positive impact to ROI, we don't have hard numbers for overall but just in time spent on chasing paperwork I would say we save a minimum of 20 minutes per new hire and we hire 600+ people/year.
    • We save an unknown amount on properly completed I9 forms since the system doesn't let you make errors that were always common on paper forms.
    Incentivized
    Read full review
    ScreenShots

    Freshteam Screenshots

    Screenshot of Employee Information SystemScreenshot of Org chartsScreenshot of Candidate ManagementScreenshot of Reporting & AnalyticsScreenshot of Time-Off DashboardScreenshot of Integrations