What users are saying about
Top Rated
21 Ratings
17 Ratings
Top Rated
21 Ratings
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Score 8.8 out of 100
17 Ratings
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Score 8.9 out of 100

Feature Set Ratings

  • Trakstar Hire ranks higher in 1 feature set: Recruiting / ATS

Recruiting / ATS

8.2

Freshteam

82%
8.7

Trakstar Hire

87%
Trakstar Hire ranks higher in 11/15 features

Job Requisition Management

8.0
80%
11 Ratings
8.9
89%
10 Ratings

Company Website Posting

7.7
77%
9 Ratings
9.4
94%
9 Ratings

Publish to Social Media

7.5
75%
5 Ratings
7.7
77%
7 Ratings

Job Search Site Posting

8.4
84%
9 Ratings
8.1
81%
8 Ratings

Customized Application Form

8.3
83%
10 Ratings
7.5
75%
10 Ratings

Resume Management

8.8
88%
10 Ratings
8.9
89%
10 Ratings

Duplicate Candidate Prevention

8.1
81%
10 Ratings
7.9
79%
11 Ratings

Candidate Search

7.8
78%
10 Ratings
8.7
87%
10 Ratings

Applicant Tracking

8.6
86%
11 Ratings
9.6
96%
11 Ratings

Collaboration

8.7
87%
10 Ratings
9.4
94%
10 Ratings

Task Creation and Delegation

8.5
85%
9 Ratings
8.0
80%
8 Ratings

Email Templates

8.4
84%
10 Ratings
9.3
93%
11 Ratings

User Permissions

7.9
79%
11 Ratings
8.9
89%
11 Ratings

Notifications and Alerts

7.7
77%
11 Ratings
9.4
94%
10 Ratings

Reporting

8.7
87%
10 Ratings
9.5
95%
7 Ratings

Attribute Ratings

  • Trakstar Hire is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

Freshteam

86%
12 Ratings
9.0

Trakstar Hire

90%
11 Ratings

Likelihood to Renew

Freshteam

N/A
0 Ratings
1.0

Trakstar Hire

10%
1 Rating

Usability

Freshteam

N/A
0 Ratings
8.0

Trakstar Hire

80%
1 Rating

Support Rating

Freshteam

N/A
0 Ratings
10.0

Trakstar Hire

100%
2 Ratings

Likelihood to Recommend

Freshworks Inc

Freshteam is much less expensive than other ATSs - we've recently switched to Greenhouse which is more than ten times as expensive. It seems like a good starter ATS for small startups and the automation may be useful for teams without dedicated HR support. I suspect that many companies will grow out of it the way we did.
Read full review

Trakstar

Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
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Pros

Freshworks Inc

  • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
  • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
  • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
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Trakstar

  • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
  • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
  • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
  • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
  • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
Read full review

Cons

Freshworks Inc

  • Pipeline features need to be improved so that we can map out our recruitment process onto the platform.
  • Can we get options for embedding a carrier's web page into our existing website, to show all of our published jobs?
  • Implementing a simple UI to push our job into third party websites, or an API which helps us find most known job portals.
  • We need some assessment features for various jobs, including mine, so it will also a necessary part of every recruitment application.
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Trakstar

  • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
  • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
  • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
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Pricing Details

Freshteam

Starting Price

$0 per month

Editions & Modules

Freshteam editions and modules pricing
EditionModules
Free0 (upto 50 employees)1
Growth$59 platform fee + $1 per employee2
Pro$99 platform fee + $2 per employee3
Enterprise$169 platform fee + $4 per employee4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Trakstar Hire

Starting Price

Editions & Modules

Trakstar Hire editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Freshworks Inc

    No answers on this topic

    Trakstar

    We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
    Read full review

    Usability

    Freshworks Inc

    No answers on this topic

    Trakstar

    Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
    Read full review

    Support Rating

    Freshworks Inc

    No answers on this topic

    Trakstar

    The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
    Read full review

    Alternatives Considered

    Freshworks Inc

    Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
    Read full review

    Trakstar

    Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
    Read full review

    Return on Investment

    Freshworks Inc

    • Increased number of interns we're able to hire which has really helped move the needle on special projects.
    • Decreased costs - we're using the free version.
    Read full review

    Trakstar

    • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
    • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
    Read full review

    Screenshots

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