What users are saying about
15 Ratings
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Score 9 out of 100
18 Ratings
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Score 9 out of 100

Likelihood to Recommend

Freshteam

It is a very great product for the generation of customised reports according to the requirement of the stakeholders, can be easily integrated with google calendar to add interview invitations but a few things needs to be improved such as adding new features like timekeeping and performance management. Rest the product is very much effective and value for the money.
Vicky Jindal | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
Peter Harris | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Freshteam
8.5
Trakstar Hire (formerly Recruiterbox)
8.9
Job Requisition Management
Freshteam
8.4
Trakstar Hire (formerly Recruiterbox)
9.2
Company Website Posting
Freshteam
7.8
Trakstar Hire (formerly Recruiterbox)
9.6
Publish to Social Media
Freshteam
8.0
Trakstar Hire (formerly Recruiterbox)
8.0
Job Search Site Posting
Freshteam
8.9
Trakstar Hire (formerly Recruiterbox)
8.6
Customized Application Form
Freshteam
8.5
Trakstar Hire (formerly Recruiterbox)
8.0
Resume Management
Freshteam
9.0
Trakstar Hire (formerly Recruiterbox)
9.0
Duplicate Candidate Prevention
Freshteam
8.4
Trakstar Hire (formerly Recruiterbox)
7.8
Candidate Search
Freshteam
8.4
Trakstar Hire (formerly Recruiterbox)
8.8
Applicant Tracking
Freshteam
8.9
Trakstar Hire (formerly Recruiterbox)
9.7
Collaboration
Freshteam
9.0
Trakstar Hire (formerly Recruiterbox)
9.4
Task Creation and Delegation
Freshteam
8.4
Trakstar Hire (formerly Recruiterbox)
8.2
Email Templates
Freshteam
8.6
Trakstar Hire (formerly Recruiterbox)
9.5
User Permissions
Freshteam
8.4
Trakstar Hire (formerly Recruiterbox)
9.2
Notifications and Alerts
Freshteam
8.2
Trakstar Hire (formerly Recruiterbox)
9.5
Reporting
Freshteam
8.9
Trakstar Hire (formerly Recruiterbox)
9.3

Pros

Freshteam

  • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
  • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
  • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
Melissa Ritchie | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

  • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
  • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
  • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
  • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
  • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
Jason Kerley | TrustRadius Reviewer

Cons

Freshteam

  • Pipeline features need to be improved so that we can map out our recruitment process onto the platform.
  • Can we get options for embedding a carrier's web page into our existing website, to show all of our published jobs?
  • Implementing a simple UI to push our job into third party websites, or an API which helps us find most known job portals.
  • We need some assessment features for various jobs, including mine, so it will also a necessary part of every recruitment application.
ayush dwivedi | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

  • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
  • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
  • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
Tiffany Tesfamichael | TrustRadius Reviewer

Likelihood to Renew

Freshteam

No score
No answers yet
No answers on this topic

Trakstar Hire (formerly Recruiterbox)

Trakstar Hire (formerly Recruiterbox) 1.0
Based on 1 answer
We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
Katie McKinlay | TrustRadius Reviewer

Usability

Freshteam

No score
No answers yet
No answers on this topic

Trakstar Hire (formerly Recruiterbox)

Trakstar Hire (formerly Recruiterbox) 8.0
Based on 1 answer
Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
Katie McKinlay | TrustRadius Reviewer

Support Rating

Freshteam

No score
No answers yet
No answers on this topic

Trakstar Hire (formerly Recruiterbox)

Trakstar Hire (formerly Recruiterbox) 10.0
Based on 2 answers
The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
Katie McKinlay | TrustRadius Reviewer

Alternatives Considered

Freshteam

While Freshteam is almost as good as Recruiterbox, for a high volume recruiting environment, the free version of Freshteam won't meet your team's needs. Recruiterbox is expensive, but worth the cost for high volume recruiting environments. I previously used MightyRecruiter, but there were way too many bugs & outages/downtime. I would not recommend MightyRecruiter
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
Anonymous | TrustRadius Reviewer

Return on Investment

Freshteam

  • Customer service is not really the best.
  • I love the price. The amount of features for the cost is so satisfying,
  • Some of the UI/UX needs improved.
MOHAMED GAMAL GAD | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

  • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
  • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
Anonymous | TrustRadius Reviewer

Screenshots

Trakstar Hire (formerly Recruiterbox)

Pricing Details

Freshteam

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trakstar Hire (formerly Recruiterbox)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Freshteam
9.0
Trakstar Hire (formerly Recruiterbox)
9.2

Likelihood to Renew

Freshteam
Trakstar Hire (formerly Recruiterbox)
1.0

Usability

Freshteam
Trakstar Hire (formerly Recruiterbox)
8.0

Support Rating

Freshteam
Trakstar Hire (formerly Recruiterbox)
10.0

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