Freshteam vs. Trakstar Hire

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freshteam
Score 7.8 out of 10
N/A
Freshteam is a HR software for growing businesses. With Freshteam, users can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - in one place. The key business benefits include: Freshteam helps attract top talent through various channels - a customizable career site, integration with multiple free & premium job boards, & social media channels. Once the candidates are in, the recruiting team can…
$591
per month
Trakstar Hire
Score 7.4 out of 10
N/A
Trakstar Hire (formerly RecruiterBox) is a cloud-based ATS boasting a suite of features: a centralized candidate database, batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn), instantaneous posting to multiple job boards, a customizable career page, resume parsing and bulk uploading, and customizable applications including questionnaires. Feedback sharing is facilitated by allowing…N/A
Pricing
FreshteamTrakstar Hire
Editions & Modules
Free
0 (upto 50 employees)
per month
Growth
$59 platform fee + $1 per employee
per month
Pro
$99 platform fee + $2 per employee
per month
Enterprise
$169 platform fee + $4 per employee
per month
No answers on this topic
Offerings
Pricing Offerings
FreshteamTrakstar Hire
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FreshteamTrakstar Hire
Considered Both Products
Freshteam
Chose Freshteam
While Freshteam is almost as good as Recruiterbox, for a high volume recruiting environment, the free version of Freshteam won't meet your team's needs. Recruiterbox is expensive, but worth the cost for high volume recruiting environments. I previously used MightyRecruiter, …
Trakstar Hire

No answer on this topic

Top Pros
Top Cons
Features
FreshteamTrakstar Hire
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Freshteam
8.1
12 Ratings
2% above category average
Trakstar Hire
8.5
11 Ratings
6% above category average
Job Requisition Management8.812 Ratings8.410 Ratings
Company Website Posting7.110 Ratings9.29 Ratings
Publish to Social Media8.86 Ratings7.37 Ratings
Job Search Site Posting8.910 Ratings7.58 Ratings
Customized Application Form8.011 Ratings7.110 Ratings
Resume Management8.111 Ratings8.810 Ratings
Duplicate Candidate Prevention7.111 Ratings7.811 Ratings
Candidate Search7.111 Ratings8.510 Ratings
Applicant Tracking8.912 Ratings9.411 Ratings
Collaboration8.111 Ratings9.410 Ratings
Task Creation and Delegation8.110 Ratings7.88 Ratings
Email Templates8.011 Ratings9.111 Ratings
User Permissions7.912 Ratings8.611 Ratings
Notifications and Alerts7.012 Ratings9.410 Ratings
Reporting9.011 Ratings9.77 Ratings
Best Alternatives
FreshteamTrakstar Hire
Small Businesses
Recruit CRM
Recruit CRM
Score 9.1 out of 10
Recruit CRM
Recruit CRM
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.4 out of 10
Vibe HCM
Vibe HCM
Score 4.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreshteamTrakstar Hire
Likelihood to Recommend
7.9
(13 ratings)
8.8
(11 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
FreshteamTrakstar Hire
Likelihood to Recommend
Freshworks Inc
We were looking for an ATS which can generate detailed report on daily, weekly and monthly basis. This ATS does it best. It is fast and does not lag while using. Supports multiple logins and does not disturb any subusers. Not suitable for big sized companies as it still needs some more features to be added to make it appropriate for big firms.
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Mitratech
Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
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Pros
Freshworks Inc
  • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
  • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
  • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
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Mitratech
  • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
  • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
  • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
  • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
  • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
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Cons
Freshworks Inc
  • User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users).
  • Tracking applicant diversity - we ended up using Typeform to supplement Freshteam.
  • Analytics - hard to use and not particularly useful.
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Mitratech
  • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
  • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
  • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
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Likelihood to Renew
Freshworks Inc
No answers on this topic
Mitratech
We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
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Usability
Freshworks Inc
No answers on this topic
Mitratech
Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
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Support Rating
Freshworks Inc
No answers on this topic
Mitratech
The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
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Alternatives Considered
Freshworks Inc
Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
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Mitratech
Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
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Return on Investment
Freshworks Inc
  • Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required.
  • This has really given a good ROI overall.
  • Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms.
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Mitratech
  • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
  • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
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ScreenShots

Freshteam Screenshots

Screenshot of Employee Information SystemScreenshot of Org chartsScreenshot of Candidate ManagementScreenshot of Reporting & AnalyticsScreenshot of Time-Off DashboardScreenshot of Integrations