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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Frontline HCM

    Score7.8 out of 10
    N/AN/AN/A

    SumTotal (legacy)

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    The SumTotal Talent Expansion Suite included SumTotal (LMS), and was supported by Skillsoft since the October 2014 acquisition. Acquired by Cornerstone OnDemand in 2022, it is a legacy product, and Cornerstone recommends upgrading to their modern platform.N/A
    Pricing
    Frontline HCMSumTotal (legacy)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Frontline HCMSumTotal (legacy)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Frontline HCMSumTotal (legacy)
    Considered Both Products
    Frontline Education
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Frontline HCMSumTotal (legacy)
    Onboarding
    Comparison of Onboarding features of Frontline HCM and SumTotal (legacy)
    Feature
    Frontline HCM
    -
    Ratings
    SumTotal (legacy)
    8.2
    2 Ratings
    12% above category average
    New hire portal00 Ratings8.02 Ratings
    Manager tracking tools00 Ratings8.52 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Frontline HCM and SumTotal (legacy)
    Feature
    Frontline HCM
    -
    Ratings
    SumTotal (legacy)
    8.8
    1 Ratings
    18% above category average
    Corporate goal setting00 Ratings9.01 Ratings
    Individual goal setting00 Ratings8.01 Ratings
    Line-of sight-visibility00 Ratings9.01 Ratings
    Performance tracking00 Ratings9.01 Ratings
    Performance Management
    Comparison of Performance Management features of Frontline HCM and SumTotal (legacy)
    Feature
    Frontline HCM
    -
    Ratings
    SumTotal (legacy)
    8.2
    2 Ratings
    18% above category average
    Performance plans00 Ratings8.02 Ratings
    Performance improvement plans00 Ratings7.52 Ratings
    Review status tracking00 Ratings7.92 Ratings
    Review reminders00 Ratings8.52 Ratings
    Multiple review frequency00 Ratings9.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of Frontline HCM and SumTotal (legacy)
    Feature
    Frontline HCM
    -
    Ratings
    SumTotal (legacy)
    7.0
    1 Ratings
    3% above category average
    Create succession plans/pools00 Ratings8.01 Ratings
    Candidate search00 Ratings7.01 Ratings
    Candidate development00 Ratings6.01 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Frontline HCM and SumTotal (legacy)
    Feature
    Frontline HCM
    -
    Ratings
    SumTotal (legacy)
    7.8
    2 Ratings
    9% above category average
    Job Requisition Management00 Ratings8.02 Ratings
    Company Website Posting00 Ratings7.52 Ratings
    Publish to Social Media00 Ratings7.92 Ratings
    Job Search Site Posting00 Ratings8.52 Ratings
    Duplicate Candidate Prevention00 Ratings6.52 Ratings
    Applicant Tracking00 Ratings8.02 Ratings
    Notifications and Alerts00 Ratings8.52 Ratings
    Learning Management
    Comparison of Learning Management features of Frontline HCM and SumTotal (legacy)
    Feature
    Frontline HCM
    -
    Ratings
    SumTotal (legacy)
    6.5
    1 Ratings
    8% below category average
    Course authoring00 Ratings9.01 Ratings
    Course catalog or library00 Ratings4.01 Ratings
    Player/Portal00 Ratings10.01 Ratings
    Progress tracking & certifications00 Ratings6.01 Ratings
    Assignments00 Ratings6.01 Ratings
    Compliance management00 Ratings8.01 Ratings
    Learning administration00 Ratings4.01 Ratings
    Learning reporting & analytics00 Ratings5.01 Ratings
    Best Alternatives
    Frontline HCMSumTotal (legacy)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    ClearCo
    Score7.9 out of 10
    Enterprises
    No answers on this topic
    Cornerstone Galaxy
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Frontline HCMSumTotal (legacy)
    Likelihood to Recommend
    8.1
    (16 ratings)
    7.5
    (9 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    6.0
    (5 ratings)
    Usability
    9.0
    (3 ratings)
    2.0
    (2 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (5 ratings)
    3.0
    (2 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Frontline HCMSumTotal (legacy)
    Likelihood to Recommend
    Frontline Education
    Frontline is well suited for an organization such as a school district where teachers sometimes need to put in for a substitute at the last minute or especially early in the morning. The system also helps with substitutes in picking up the jobs when a teacher puts in an absence.
    Incentivized
    Read full review
    Discontinued Products
    Very good for learning and development and training of employees. For Applicant tracking, recuirement, onboarding, and enablement, I prefer SAP SuccessFactors or Skillate. I also found that the SumTotal app is not very friendly on android and crashes sometimes and it is not optimized for mobile. Hence I end up never using it.
    Incentivized
    Read full review
    Pros
    Frontline Education
    • Easily submission process. Select the day you need to schedule on the listed calendar, mark the type of request, and submit.
    • Works on different digital devices including phones, tablets, and computers.
    • Easily track your balances by looking at your account history.
    • Delete requests you have already submitted.
    Incentivized
    Read full review
    Discontinued Products
    • Assign complete learning plans to users so they don't have to spend time searching for courses.
    • Export learner's transcripts so managers can easily see their employee's progress.
    • Embed Social Media feeds that are relevant to their business.
    Incentivized
    Read full review
    Cons
    Frontline Education
    • Teachers cannot cancel their own absence. We have to ask the office staff to do so. This is irritating when an absence must be canceled (Due to a canceled professional development, for example).
    • Sometimes absences go unfilled. It would be great if AESOP could have a roster of qualified substitutes to cover absences.
    • You cannot assign your absence to a particular substitute if you know he or she is available and a good fit for your absence.
    Incentivized
    Read full review
    Discontinued Products
    • Reporting
    • Mass importing of manual checks to be issued in California
    • Ability to fund pay cards immediately
    • Perform gross-up calculations within the payroll system automatically
    Incentivized
    Read full review
    Likelihood to Renew
    Frontline Education
    Long time customer with Frontline Absence Management. Product support has been excellent, integrations easy to work with, & suite of products mesh together well.
    Incentivized
    Read full review
    Discontinued Products
    I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.
    Incentivized
    Read full review
    Usability
    Frontline Education
    While we have had minor issues logging in as our organization has its own login page, the site and its application are very easy to use. So long as members of a group log in through the appropriate page, navigating and using this site is quite easy. With the transition from Aesop to Frontline, the page also seems to have worked through any glitches found with the previous page and its app.
    Incentivized
    Read full review
    Discontinued Products
    I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.
    Incentivized
    Read full review
    Reliability and Availability
    Frontline Education
    There have been several times the system was unavailable. When there has been an issue, Frontline HAS NOT notified us....which has been disappointing.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Frontline Education
    No issues reported by end users of slow or not loading pages.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Frontline Education
    Internal support is provided by EDU Staff based out of Grand Rapids. Whenever I have had an issue they are very responsive to my needs. For instance, there may be conflicts in the amount of money that was listed for the contract. There may be questions about the length of an assignment such as 1/2 day, full day, or early dismissal. The school will sometimes enter the wrong information. Very good IT support, but sometimes you are on hold for 5 to 10 minutes because they do not have enough workers in their Call Center
    Incentivized
    Read full review
    Discontinued Products
    We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.
    Incentivized
    Read full review
    In-Person Training
    Frontline Education
    Our Implementer/Trainer was a product line expert. He (Connor) walked us through every step with confidence and explained everything in detail. Frontline provided written documentation, cut-n-paste emails to staff, and a test environment for us to play in. We were able to test unique scenarios without actually sending emails, notifications, alerts to staff. This was very useful.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Frontline Education
    Our Frontline implementer was an expert in the field & knew the product in & out. We had very little issues going live.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Frontline Education
    Frontline seems to be the industry standard for this software in the education industry. I am not familiar with any competitors or what was evaluated prior to implementing Frontline. For it to be the industry standard, I would assume that its cost is fair in relation to competitors and that the onboarding process is simple.
    Incentivized
    Read full review
    Discontinued Products
    When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich
    Incentivized
    Read full review
    Scalability
    Frontline Education
    Our district has approximately 300 substitutes & 1,800 employees. Size has never been an issue with Absence Management. There are other districts much larger using Absence Management with no problems
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Frontline Education
    • It's given staff direct access to inputting their absences and secure coverage quicker, whereas before they had to make a call to a person. That person had to secure coverage for the entire district at different levels. Sometimes that person was absent or unable to provide coverage.
    Incentivized
    Read full review
    Discontinued Products
    • Clean front-end user interface for easier course catalog management.
    • Reporting has been more difficult than previous LMS.
    • Audience building has more variables making it more difficult to manage.
    • Slower overall client turnaround due to admin side interface.
    Incentivized
    Read full review
    ScreenShots

    SumTotal (legacy) Screenshots

    Screenshot of SumTotal Learning Management: Deliver the learning your organization needs including skilling/upskilling/reskilling, career planning & development. All delivered with our engaging learner experience across all modalities (desktop, tablet & mobile) and in the flow of workScreenshot of SumTotal Onboarding: Foster learning before day one with our robust onboarding solution. Build culture, complete necessary paperwork and begin the path to productivity for all your new and returning employees.Screenshot of SumTotal Performance: Performance management that meets the needs of today’s forward-thinking organizations. Align the goals and performance of your entire workforce with those of the broader organization for better business outcomes.Screenshot of SumTotal Succession: Make succession planning an organizational strength. SumTotal allows you to better understand your workforce now and better plan for your future with our intuitive succession planning tools.Screenshot of SumTotal Recruiting: A modern recruiting solution that delivers a powerful candidate experience, recruiter productivity, job matching and internal mobility.Screenshot of SumTotal Compensation: SumTotal makes compensation planning easier and less time consuming. Build a pay for performance culture that meets your organizations goals and objectives while keeping you competitive in the ever-changing marketplace.