TrustRadius: an HG Insights company

Frrole Scout vs. Twitter Counter (discontinued)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Frrole Scout

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Frrole Scout is a full-fledged web-based social analytics dashboard that displays in-depth analysis of topics, audiences, influencers and consumers. Using a web-based interface, it is a comprehensive consumer intelligence platform that allows tracking, monitoring, and analysis of an organization’s customers. According to the vendor the four pillars of Scout include: Segment Intelligence: Analysis of a segment or compare segments which include followers, CRM and conversation…N/A

    Twitter Counter (discontinued)

    Score6.8 out of 10
    N/ATwitter Counter provided insights from Twitter for users from individuals to agencies and large corporations. Features included optimized tweet timing, audience insights and engagement, and competitor monitoring. The service is discontinued.N/A
    Pricing
    Frrole ScoutTwitter Counter (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Frrole ScoutTwitter Counter (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Frrole ScoutTwitter Counter (discontinued)
    Small Businesses
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Medium-sized Companies
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Enterprises
    1-Social
    Score5.1 out of 10
    1-Social
    Score5.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Frrole ScoutTwitter Counter (discontinued)
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.2
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Frrole ScoutTwitter Counter (discontinued)
    Likelihood to Recommend
    Frrole Inc.
    Frrole is well suited when brand tracking on a social platform is required. If a brand performs really well on saliency, then the social buzz movement helps in comparing those data points. However, Affinity perceptions sometimes do give a mix of words that happens to be irrelevant with the given set of queries. It reads and captures comments basis on which Affinity word cloud is generated. The scope of opportunity to enhance it further on the basis of specific keywords would be an advantage.
    Incentivized
    Read full review
    Discontinued Products
    Twitter Counter is the best tool for surveying your brand's and campaigns' performance. It gives a good statistical analysis. This analysis of tweets will help you to grow your account, determine when to tweet and what to tweet, and help you with overall growth. Though it is little difficult to understand (you have to navigate through all the features to learn the tool), once you learn it, it is easy to use. It will help you understand the market requirement.
    Read full review
    Pros
    Frrole Inc.
    • The affinity of users using a particular keyword, towards other related keywords.
    • Location based trends.
    Read full review
    Discontinued Products
    • Something very comfortable is that you do not have to open another account, just with the username on Twitter access to the tool and you can see the evolution of the profile every day, I can see if the number of users increased or not.
    • In addition, I can observe data of my followers, the data of who I follow, and something very important: I can see my tweets and compare data.
    • its interface allows to observe weekly, monthly and if desired data and for a better analysis a quarterly of all this data.
    • In terms of analysis, we use it to achieve media monitoring work in a political campaign. This allowed us to evaluate and verify the strategy that was used was the correct one.
    • It is a simple, easy to use tool.
    Incentivized
    Read full review
    Cons
    Frrole Inc.
    • Historical data since there are certain brands which are present for decades.
    • An overview of timeline series with respect to social media platforms.
    • Automatic query suggestions.
    Incentivized
    Read full review
    Discontinued Products
    • Inaccurate Prediction: Twitter predictions are usually ineffective. For instance, Twitter Counter has always wrongly predicted the number of Twitter followers we will gain from a Twitter campaign or at a certain date.
    • Poor customer support; Takes an average of two weeks to get a response from Twitter support. There is also no Live help desk team to talk to when you need an immediate assistance.
    Incentivized
    Read full review
    Likelihood to Renew
    Frrole Inc.
    No answers on this topic
    Discontinued Products
    it is not complicated to use, ideal to have an image of the account, in a short time. You can predict the future if you consider that you have a good strategy.
    Incentivized
    Read full review
    Usability
    Frrole Inc.
    No answers on this topic
    Discontinued Products
    in general it is a tool not very complicated, it is more difficult for those who do not master the English language, but even without mastering the language in its free phase you can immediately interpret the data it offers.
    Incentivized
    Read full review
    Support Rating
    Frrole Inc.
    No answers on this topic
    Discontinued Products
    I have not used it so far I have not used it so far
    Incentivized
    Read full review
    Implementation Rating
    Frrole Inc.
    No answers on this topic
    Discontinued Products
    it is important to have some knowledge about market statistics
    Incentivized
    Read full review
    Alternatives Considered
    Frrole Inc.
    No answers on this topic
    Discontinued Products
    I've used AgoraPulse and Hootsuite for analytics in the past. For a small organization that needs to keep a relatively tight budget control while still being able to delve into its analytics over the past year, Twitter Counter has the edge over AgoraPulse and Hootsuite. Both require much higher monthly payments for analytics that cover that length of time. Twitter Counter doesn't try to be an all-in-one solution, and in that regard, it stands out for reporting, especially for smaller organizations that do not need the full functionality of more expensive AgoraPulse or Hootsuite packages.
    Incentivized
    Read full review
    Return on Investment
    Frrole Inc.
    • It helps sharpen the plans to ensure the right audience is being reached out to.
    • Not only does this sharpening increase efficiency, but also helps in pulling down the unnecessary costs.
    Read full review
    Discontinued Products
    • Can add and easily switch between 10 different accounts and will have full access to all features.
    • Data analytics helped in growing your account and attracts followers.
    Incentivized
    Read full review
    ScreenShots

    Frrole Scout Screenshots

    Screenshot of Scout-topic analysis of #election2016, overview of sentiment, mentions and potential reachScreenshot of Scout-topic analysis of #election2016, analysis of mentions & potential reach, sentiment & moodScreenshot of Scout-topic analysis of #election2016, location of conversations & actionable insights