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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Full Circle Insights

    Score8 out of 10
    N/AFull Circle Insights (formerly Full Circle CRM) is built on the Salesforce platform and is primarily a marketing performance management tool. It is used to calculate the ROI from marketing programs and includes robust analytics dashboards. As such it integrates with the major marketing automation systems including Marketo, Eloqua and Act-On.N/A

    Impact

    Score8.7 out of 10
    N/AImpact Radius is a partner management platform from the company of the same name in Santa Barbara, California. The platform touts tag management without technical assistance for marketers, tracking of all media channels for multi-channel and mobile marketing, call tracking for inbound calls, and affiliate / partner program management capabilities. Central to the platform is the Partner Manager, with its pay-for-performance affiliate management capabilities.N/A
    Pricing
    Full Circle InsightsImpact
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Full Circle InsightsImpact
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Full Circle InsightsImpact
    Considered Both Products
    Full Circle Insights
    No answer on this topic
    Impact
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    85%
    Would buy again
    17 Answers
    Delivers good value for the price
    No answers on this topic
    82%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    77%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    79%
    Implementation went as expected
    11 Answers
    Features
    Full Circle InsightsImpact
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Full Circle Insights and Impact
    Feature
    Full Circle Insights
    -
    Ratings
    Impact
    7.0
    2 Ratings
    6% above category average
    Dashboards00 Ratings7.02 Ratings
    Standard reports00 Ratings7.02 Ratings
    Custom reports00 Ratings7.02 Ratings
    Partner performance analytics00 Ratings7.02 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Full Circle Insights and Impact
    Feature
    Full Circle Insights
    -
    Ratings
    Impact
    6.6
    2 Ratings
    3% above category average
    Content management00 Ratings6.02 Ratings
    Content sharing00 Ratings7.02 Ratings
    Partner collaboration tools00 Ratings7.02 Ratings
    Partner Lifecycle Management
    Comparison of Partner Lifecycle Management features of Full Circle Insights and Impact
    Feature
    Full Circle Insights
    -
    Ratings
    Impact
    6.4
    2 Ratings
    9% below category average
    Lead distribution00 Ratings6.01 Ratings
    Co-op advertising00 Ratings6.01 Ratings
    Partner discovery and onboarding00 Ratings7.02 Ratings
    Referral tracking00 Ratings6.01 Ratings
    Journey builder00 Ratings7.02 Ratings
    Best Alternatives
    Full Circle InsightsImpact
    Small Businesses
    Agency Analytics
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Supermetrics
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    TrackMaven
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Full Circle InsightsImpact
    Likelihood to Recommend
    8.0
    (2 ratings)
    6.9
    (21 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    1.0
    (1 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Full Circle InsightsImpact
    Likelihood to Recommend
    Full Circle Insights
    In full disclosure as a professional services marketing agency and consultancy, based on our very positive experience with Full Circle CRM, the robustness of their offering, and our ability to work together, we have entered into a partnership to provide implementation and consulting services in cooperation with Full Circle CRM. Rather than paint this review as biased, I hope that it provides insights into our decision to partner with an impressive and growing company.
    Read full review
    Impact
    Any publisher looking to monetize their blogs would be a great fit. The size of the publisher probably doesn't matter. They have a wide selection of advertisers and publishers can sign up for free. Advertisers that are looking for great partners for their affiliate programs would be good fits. One of the benefits is that Impact really focuses on recruiting high-quality publishers.
    Incentivized
    Read full review
    Pros
    Full Circle Insights
    • Easy to understand data model and attribution model
    • Expert implementation support
    • Connecting tools to Salesforce as single source of truth
    Incentivized
    Read full review
    Impact
    • There are no hidden charges and tracking is instant and automated.
    • As an affiliate, Finding relevant offers and managing the programs is quite easy.
    • It has a great user interface which is quite easy to use and manage.
    • There is nearly zero downtime, which makes it much more efficient and reliable.
    Incentivized
    Read full review
    Cons
    Full Circle Insights
    • We worked closely with the vendor to add functionality to their current release to allow us to track multiple separate waterfalls simultaneously in order to operationalize the new Sirius Decisions Waterfall model. With the needed changes, the product works as advertised, and is providing the specific results we anticipated. In 6 months, we have not found anything else that we would want to change.
    Read full review
    Impact
    • User interface could be improved a little, as it is a quite difficult task to find the content or links
    • Approval from the advertisers sometimes takes a huge amount of time. If they can somehow reduce the response time, it will be great
    • New affiliates might find the onboarding process a little difficult
    Incentivized
    Read full review
    Likelihood to Renew
    Full Circle Insights
    Full Circle CRM has solved a major visibility problem for us that was the result of architectural differences between Eloqua and salesforce.com that cannot be solved by reporting alone. We rely on this visibility as much as the core systems themselves.
    Read full review
    Impact
    No answers on this topic
    Usability
    Full Circle Insights
    No answers on this topic
    Impact
    Impact has had a major impact on our business. It is pretty easy to use if you don't have multiple accounts with them, so be sure you keep things streamlined. Otherwise, it can be confusing if you have to bounce between different accounts you've applied to. While they are managed under a single login, they can be difficult to distinguish between when trying to see how successful your campaigns are.
    Incentivized
    Read full review
    Support Rating
    Full Circle Insights
    The vendor worked with us tirelessly, never complaining about our broken processes and bad data. In fact, they went above and beyond their responsibilities to assist us in the process re-engineering and the data clean-up
    Read full review
    Impact
    We've been reaching out requesting support for two months and no one has responded. They completely ghosted us. We've emailed the original sales rep, our account manager, our sales rep and account manager's bosses, and others. Still no response, though I can see the emails have been opened multiple times. I've never experienced worse support.
    Read full review
    In-Person Training
    Full Circle Insights
    The instructor was the same person who guided our implementation so they not only knew their application but they were also familiar with our data and our specific configuration and processes within salesforce.com. They were able to provide customized instruction to match our needs and personnel.
    Read full review
    Impact
    No answers on this topic
    Implementation Rating
    Full Circle Insights
    When I look back at where we were on November 25th compared to where we were on January 25th, having been live for just one month, the difference is amazing. Our management discussions had already moved from discussing the validity of the data to the implications of the insights. As we approach the mid-point in our year, it is difficult to remember the old days when we could not see the road in front of us.
    Read full review
    Impact
    No answers on this topic
    Alternatives Considered
    Full Circle Insights
    Full Circle's main competitors are standalone reporting tools which perform well and are a good first step into attribution. All tools require significant investment to improve your marketing data model and how you plan and execute campaigns. Full Circle is heavily married to Salesforce and takes advantage of Salesforce's reporting suite vs. visualizing in a standalone tool. This approach also works well if you prefer to visualize data in an alternative tool such as Tableau or Looker. The proprietary approach to visualization used by Bizible and BrightFunnel are less appealing to enterprise companies who are building a modern stack.
    Incentivized
    Read full review
    Impact
    First promoter has been a phenomenal affiliate platform to use. It has everything I need from a reporting perspective. It has everything I need from a payout perspective. It has all the links, tips, and tools I need for promoting products. Overall it is a far better tool to use
    Incentivized
    Read full review
    Return on Investment
    Full Circle Insights
    • Eliminated underperforming channels such as content syndication which accounted for up to 20% of spend
    • Improved funnel velocity and inspection of Marketing to SDR handoffs
    • Created an attribution model which provided better transparency to company leadership on marketing performance - unlocked more budget
    • Good value product and ROI was positive within a year.
    Incentivized
    Read full review
    Impact
    • By using Impact we were able to increase the number of advertisers on our platform.
    • Delayed payments on the part of advertisers or Impact creates so many execution issues.
    • Multi regional campaigns helped us to increase our presens in the market.
    Read full review
    ScreenShots

    Impact Screenshots

    Screenshot of Impact.com