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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fullstory

    Score8.9 out of 10
    N/AFullstory’s behavioral data platform helps technology leaders make better, more informed decisions by injecting digital behavioral data into their analytics stack. The technology's behavioral data transforms digital visit into actionable insights.N/A

    RapidMiner

    Score8.9 out of 10
    N/ARapidMiner is a data science and data mining platform, from Altair since the late 2022 acquisition. RapidMiner offers full automation for non-coding domain experts, an integrated JupyterLab environment for seasoned data scientists, and a visual drag-and-drop designer. RapidMiner’s project-based framework helps to ensure that others can build off their work using visual workflows or automated data science.

    $7,500

    Per User Per Month

    Pricing
    FullstoryRapidMiner
    Editions & Modules
    Business
    Contact Sales
    Enterprise
    Contact Sales
    Professional
    $7,500.00
    Per User Per Month
    Enterprise
    $15,000.00
    Per User Per Month
    AI Hub
    $54,000.00
    Per User Per Month
    Offerings
    Pricing Offerings
    FullstoryRapidMiner
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FullstoryRapidMiner
    Considered Both Products
    Fullstory
    No answer on this topic
    Altair Engineering, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    66 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    46 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    68 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    39 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    No answers on this topic
    Features
    FullstoryRapidMiner
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Fullstory and RapidMiner
    Feature
    Fullstory
    6.2
    19 Ratings
    26% below category average
    RapidMiner
    -
    Ratings
    Responsive Design for Web Access7.917 Ratings00 Ratings
    Mobile Application7.910 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.913 Ratings00 Ratings
    Mobile App Analytics6.412 Ratings00 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Fullstory and RapidMiner
    Feature
    Fullstory
    9.2
    49 Ratings
    2% below category average
    RapidMiner
    -
    Ratings
    Heatmap tool9.937 Ratings00 Ratings
    Click analytics9.044 Ratings00 Ratings
    Scroll maps9.033 Ratings00 Ratings
    Form fill analysis9.026 Ratings00 Ratings
    Conversion tracking9.928 Ratings00 Ratings
    Goal tracking7.923 Ratings00 Ratings
    Funnel Analysis8.034 Ratings00 Ratings
    Session Recording and Replay10.048 Ratings00 Ratings
    User Segmentation10.043 Ratings00 Ratings
    Platform Connectivity
    Comparison of Platform Connectivity features of Fullstory and RapidMiner
    Feature
    Fullstory
    -
    Ratings
    RapidMiner
    9.5
    2 Ratings
    13% above category average
    Connect to Multiple Data Sources00 Ratings10.02 Ratings
    Extend Existing Data Sources00 Ratings10.02 Ratings
    Automatic Data Format Detection00 Ratings9.02 Ratings
    MDM Integration00 Ratings9.01 Ratings
    Data Exploration
    Comparison of Data Exploration features of Fullstory and RapidMiner
    Feature
    Fullstory
    -
    Ratings
    RapidMiner
    9.0
    2 Ratings
    7% above category average
    Visualization00 Ratings9.02 Ratings
    Interactive Data Analysis00 Ratings9.02 Ratings
    Data Preparation
    Comparison of Data Preparation features of Fullstory and RapidMiner
    Feature
    Fullstory
    -
    Ratings
    RapidMiner
    8.8
    2 Ratings
    7% above category average
    Interactive Data Cleaning and Enrichment00 Ratings9.02 Ratings
    Data Transformations00 Ratings7.02 Ratings
    Data Encryption00 Ratings9.02 Ratings
    Built-in Processors00 Ratings10.02 Ratings
    Platform Data Modeling
    Comparison of Platform Data Modeling features of Fullstory and RapidMiner
    Feature
    Fullstory
    -
    Ratings
    RapidMiner
    9.0
    2 Ratings
    6% above category average
    Multiple Model Development Languages and Tools00 Ratings9.02 Ratings
    Automated Machine Learning00 Ratings9.02 Ratings
    Single platform for multiple model development00 Ratings9.02 Ratings
    Self-Service Model Delivery00 Ratings9.02 Ratings
    Model Deployment
    Comparison of Model Deployment features of Fullstory and RapidMiner
    Feature
    Fullstory
    -
    Ratings
    RapidMiner
    9.0
    2 Ratings
    6% above category average
    Flexible Model Publishing Options00 Ratings9.02 Ratings
    Security, Governance, and Cost Controls00 Ratings9.01 Ratings
    Best Alternatives
    FullstoryRapidMiner
    Small Businesses
    No answers on this topic
    Jupyter Notebook
    Score8.6 out of 10
    Medium-sized Companies
    Contentsquare
    Score7.5 out of 10
    Anaconda
    Score8.8 out of 10
    Enterprises
    Glassbox
    Score6.3 out of 10
    IBM Watson Studio
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FullstoryRapidMiner
    Likelihood to Recommend
    10.0
    (72 ratings)
    10.0
    (18 ratings)
    Likelihood to Renew
    9.7
    (9 ratings)
    9.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (61 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.5
    (56 ratings)
    -
    (0 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FullstoryRapidMiner
    Likelihood to Recommend
    Fullstory
    It was extremely useful in identifying places in our product where things weren't functioning, or where it looked like action was available to the end user but in reality, it was not and therefore caused lots of confusion. It doesn't help as much in other scenarios to see what catches a user's Eye or where they go if they leave our application as well as an actual in-person interview would help with eye-tracking software.
    Incentivized
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    Altair Engineering, Inc.
    RapidMiner is really fantastic to perform fast ETL processes and work on your data as you want, no matter what is the source. You will really save a lot of time when you learn how to use it. You can create mining analysis with several algorithms, and thanks to add-ons, you can apply a lot of techniques. It will not replace a business intelligence dashboard but it allows to create great datamarts for your BI tools. One negative thing is that It's no easy to share your outputs.
    Incentivized
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    Pros
    Fullstory
    • Tracks users' online experiences from start to finish.
    • Makes it easy to share a customer's experiences with the rest of my team.
    • Allows me to use different methods to find evidence of a customer's experience.
    • Shows page insights via segmentation that help me know where to improve my site.
    • Tracks error clicks and dead clicks for quick insights into site improvements.
    • Integrates with HelpScout for easy access to customer problem-solving.
    Incentivized
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    Altair Engineering, Inc.
    • I am very impressed at how easily you can work within RapidMiner without much data analytics training. Plus with the help of the crowd, you can see what steps others have taken with their data analytics projects.
    • Text mining was simple and clean. We used this for our call transcription problem where we didn't have the resources to listen to each call. We needed to qualify each call based on some key phrases.
    • Our direct mail program was large and not very targeted. Using RapidMiner, we were able to isolate a predictive level we felt comfortable with and decided not to send to anyone below that level. We saved quite a bit of money.
    Incentivized
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    Cons
    Fullstory
    • The ramp-up time to learn the entire product can take a little while. There are just so many absolutely wonderful tools and different ways to look at the same type of information that it can take a new user a few weeks to understand and then more time to master. However, FullStory has a ton of training resources to help with that! A lot of my own teammates have taught themselves FullStory through those training resources.
    • The UX of the product is totally wonderful, but there are tiny things that make getting to certain parts of the product slightly more challenging (like clicking into a modal in a modal). Sometimes buttons or links are placed out of my field of view, but those are minor things I notice because I work in UX.
    Incentivized
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    Altair Engineering, Inc.
    • I hope RapidMiner would be the first data science platform that allows data scientists to change the behaviour of a machine learning algorithm that already exists in the repository. For example, I want to be able to change the way a genetic algorithm mutates.
    • Automatic programming: One day, I hope RapidMiner can automatically generate codes in any 4th generation programming language based on the developed model.
    • More tutorials/samples needed: Why doesn't RapidMiner becomes the next 'UC Irvine Machine Learning Repository'? Provide real examples and real cases for users to study and understand the best practices in modelling. RapidMiner already has some datasets for a tutorial. Besides the existing samples, I hope RapidMiner can provide more sample data and examples.
    Incentivized
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    Likelihood to Renew
    Fullstory
    It's been a phenomenal tool for us; every department that uses it has found something new and unexpected that it can do that they're really excited about. Even if we *only* used it for bug triage, it would be worth our time and money. The fact that we can use it for so many other things as well--gauging how customers interact and use our site, identifying UI problems, etc.--is above and beyond
    Incentivized
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    Altair Engineering, Inc.
    Very fast and user-friendly tool
    Incentivized
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    Usability
    Fullstory
    Because everything seems to be easy to find and it doesn't take long at all to learn how to use the product
    Incentivized
    Read full review
    Altair Engineering, Inc.
    Very use to use and learn
    Incentivized
    Read full review
    Reliability and Availability
    Fullstory
    We've never had issues with availability
    Incentivized
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    Altair Engineering, Inc.
    No answers on this topic
    Performance
    Fullstory
    It seems the performance is really good and always loads quickly
    Incentivized
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    Altair Engineering, Inc.
    No answers on this topic
    Support Rating
    Fullstory
    They have been overall pretty responsive and proactive. The tool is pretty straightforward to use. Most of the questions we have had to work with them on our how to use new features or adjust our integration to ensure we are gathering all the data from all of our tools.
    Incentivized
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    Altair Engineering, Inc.
    No answers on this topic
    Implementation Rating
    Fullstory
    To successfully implement FullStory, it is important to plan your implementation carefully by defining your goals and user segments. You should also use tags and filters to analyze your user data, train your team to use FullStory effectively, and use FullStory in conjunction with other analytics tools to get a more complete picture of your user's behavior. By following these tips, you can gain valuable insights into your users' behavior and experiences, and use this information to improve your website or application.
    Incentivized
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    Altair Engineering, Inc.
    No answers on this topic
    Alternatives Considered
    Fullstory
    Smartlook is software that records users on a website
    and mobile app. Finding useful information within thousands of recordings is
    made quick and easy with features that help you accomplish this. I have chosen FullStory because it is easier to use and has more advanced features compared to Smartlook.
    Incentivized
    Read full review
    Altair Engineering, Inc.
    We tried different data tools and we figured we give RapidMinder Studio a shot as one of our employees had experience with it, and when compared to some of the other tools that we used it was the best fit among the test group that we used. Overall it was a little more fluid and user-friendly.
    Incentivized
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    Scalability
    Fullstory
    Full story was easy to scale with the growth of our teams and organisation
    Incentivized
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    Altair Engineering, Inc.
    No answers on this topic
    Return on Investment
    Fullstory
    • Triage for front end bugs - FullStory can sometimes help you spot a bug in action much more quickly than trying to recreate it on your own
    • Observing customers use new features and understanding why a new feature may be performing better or worse than expected
    Incentivized
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    Altair Engineering, Inc.
    • Thanks to the patters that RapidMiner has detected, we have been able to follow clues in the right direction, both for the Protein Interaction Network Analysis and for the Epilepsy Research
    • Students and participants of the machine learning workshops have learned about this technology and about the tool
    Incentivized
    Read full review
    ScreenShots

    Fullstory Screenshots

    Screenshot of AI-generated Summaries used to Take Action More QuicklyScreenshot of a Visualization of Behavioral Data with Custom DashboardsScreenshot of Ready-made for AI Behavioral Data Straight to the organization's Data EcosystemScreenshot of Fullstory's Session Replay, Combined with Dev ToolsScreenshot of Mobile App Behavioral Data