TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GaggleAMP

    Score8.3 out of 10
    N/AGaggleAMP's employee advocacy and communications platform enables companies to boost the distribution of workforce communications and social media messaging. The solutions aims to foster a network of people, or a Gaggle, who share company-created messages to their social media networks and contribute content to their internal workforce community. This aids in employee development, leveraging them as a thought leader in their space while increasing social selling and recruitment…

    $25

    per month

    Oracle Social Cloud (legacy)

    Score7.6 out of 10
    Enterprise companies (1,001+ employees)
    Oracle Social Cloud helped marketers to discover, analyze, and respond across paid, owned and earned social channels to measure the impact of their data-driven campaigns. Oracle Social Cloud is a legacy product, and no longer available for sale.N/A
    Pricing
    GaggleAMPOracle Social Cloud (legacy)
    Editions & Modules
    Enterprise
    $1
    Call for Quote
    Agency
    $1
    Call for Quote
    Small and Medium Businesses
    $300
    25 seats per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GaggleAMPOracle Social Cloud (legacy)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsGaggleAMP serves small businesses, medium-size businesses, enterprise-class organizations, and agencies that represent these businesses. Their small business offering starts at 25 seats for $300 per month, with additional packages available based on the number of seats needed. For Enterprise-class pricing and agency offerings, it is best to speak with a GaggleAMP representative to secure a rate.—
    More Pricing Information
    Community Pulse
    GaggleAMPOracle Social Cloud (legacy)
    Considered Both Products
    GaggleAMP
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    GaggleAMPOracle Social Cloud (legacy)
    Small Businesses
    No answers on this topic
    Mention
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    Mention
    Score8 out of 10
    Enterprises
    No answers on this topic
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GaggleAMPOracle Social Cloud (legacy)
    Likelihood to Recommend
    8.7
    (12 ratings)
    7.6
    (35 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (10 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    8.3
    (4 ratings)
    Online Training
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    GaggleAMPOracle Social Cloud (legacy)
    Likelihood to Recommend
    GaggleAMP
    GaggleAMP is well suited when you want to get timely local language content out to folks in other countries/regions, or content for a specific group/department. It is also well suited when you have multiple Gaggle content managers with multiple content calendars. It might be less appropriate if you want to hold multiple Social contests (gamification) with different rules, scopes, leaderboards, etc. for different groups/tags as there is only one leaderboard.
    Incentivized
    Read full review
    Discontinued Products
    If you are looking to manage multiple social channels and quickly schedule posts it's a great tool. Not the best tool if you're looking to provide real time or near real time support and feedback to customers who are in the moment.
    Incentivized
    Read full review
    Pros
    GaggleAMP
    • Easy to tell associates what posts to like and share. Especially like that we can point them to like or share industry posts.
    • Easy to get others in organization to sign up. Also offers app and browser app.
    • Gamefication aspect allows associates to have friendly competition and allows awarding of prizes for reaching set point values
    Incentivized
    Read full review
    Discontinued Products
    • The ability to schedule months of content at a time and view it across a calendar.
    • The approval process - you can set up teams to create, edit, publish, approve etc.
    • The content and apps module allows you to create modules which can be displayed on your Facebook page under the tabs section. You can create interactive modules for your customers to view.
    Incentivized
    Read full review
    Cons
    GaggleAMP
    • There are no out of the box implementations to get started quick.
    • The campaign manager could be more involved and vocal about recommendations and how to implement them.
    • I'd like deeper insight into what my employees do and do not like to share.
    Incentivized
    Read full review
    Discontinued Products
    • Videos posted to Facebook via SRM have to be clicked to run instead of running automatically.
    • No ability to boost posts or ads from SRM.
    • Due to privacy restrictions of various social streams, unable to listen to 'people'; can only listen to business pages.
    • Not able to publish the same post at the same hour across time zones. So, if you want to publish a post at 8 am EST and 8 am PST, you have to do 2 separate posts. Otherwise your 8 am EST will post at 5 am PST.
    Incentivized
    Read full review
    Likelihood to Renew
    GaggleAMP
    Customer service has been good. It's easy to use. It's cost effective. It's a good way to expand your social presence and get your employees more vested in branding the company without spending a ton of money. There are bells and whistles that may be good for other users. I just haven't had the time to use them
    Incentivized
    Read full review
    Discontinued Products
    Our personal support finally came back at the end of our contract, but their product just could not offer what the competition offered. Social media is moving fast, and you need to work with companies that understand that and are at the forefront of trends, you can't get stuck with a company that is standing still.
    Read full review
    Usability
    GaggleAMP
    No answers on this topic
    Discontinued Products
    Within a few hours you should be able to get up to speed to do the basics. I find it very intuitive
    Incentivized
    Read full review
    Support Rating
    GaggleAMP
    Support for GaggleAMP is easily the best customer support I've experienced with any software tool. Our rep, Sam, is dedicated to our account (no bouncing around a call-center bullpen), and is highly proactive and eager to help us succeed. Most of our interactions have nothing to do with problems, but rather opportunities to optimize our use of the tool and set us up for greatest success. GaggleAMP sets a gold standard for customer support!
    Incentivized
    Read full review
    Discontinued Products
    The personalized support of a single individual who gets to know your business and your needs is priceless. They will assist with anything from a technical glitch to a campaign strategy that has worked for other companies
    Incentivized
    Read full review
    Online Training
    GaggleAMP
    No answers on this topic
    Discontinued Products
    Vitrue's training was limited online and not very in-depth, but the the platform is overall very easy to use and doesn't necessarily need a large amount of training.
    Read full review
    Alternatives Considered
    GaggleAMP
    A former colleague suggested EveryoneSocial, but I think that GaggleAMP has more industry experience in terms of employee advocacy and social engagement. While it did appear somewhat easier to use, it didn't have all the features and attention to detail that GaggleAMP provided such as the detailed reporting and the specific activity suggestions I was looking for.
    Incentivized
    Read full review
    Discontinued Products
    I have used one other enterprise level application; it was comparable to SRM. We moved away from the first application because our parent company uses many other Oracle applications, not because we were 'unhappy' with the application we had at the time. Having said that, SRM does everything we need from it; in fact, there are features we aren't fully leveraging at this point. I especially find Engage, Content and Apps and Publish particularly useful. This is the kind of platform that is very robust; you get out of it what you have the time and resources for
    Incentivized
    Read full review
    Return on Investment
    GaggleAMP
    • Take this with a grain of salt, but our company's all-time CPC (cost per click) savings is $1.85 M ($184,116.95 last quarter).
    • GaggleAMP has become an important part in getting our employees and partners to engage with us on Social Media more regularly - a great tool for getting information out there.
    • Brand awareness.
    Incentivized
    Read full review
    Discontinued Products
    • Audience. Before SRM, we had 1,000 Likes on Facebook. In 1 1/2 years using SRM, our Likes have grown to 20,000.
    • Frequency. Before SRM, we posted once a week on Facebook & Twitter. In 1 1/2 years using SRM, we now post 54 times a month, or about twice a day on weekdays.
    • Internal acceptance. Before SRM, social was considered "a hobby" by senior management. Now, social marketing is a key part of the strategy of every product launch. That is due to the hard work of our social marketing manager, of course, but her efforts were amplified by SRM.
    Incentivized
    Read full review
    ScreenShots

    GaggleAMP Screenshots

    Screenshot of The member view provides a simple view of actions and messages available. Acting take a simple click of a button. "Share" to share the message or "No Thanks". If a user declines a message/action there is an opportunity for them to provide feedback on why they chose not to share the message or perform the action. This helps the Gaggle manager learn the preferences of their member base and helps future content curation.Screenshot of Channels provide an outlet for employees to create user-generated content, communicate with their fellow employees, discover new content, and more. Channels also allow for automated RSS feeds, pulling in Twitter Lists, and monitoring hashtags, making the content curation process easier for marketing team.Screenshot of My feed shows employees and stakeholders what activities they have available to them. This area enables employees to engage and interact with content. Here they can share content to their social channels, see when content is expiring, and also engage with external and internal Channels.Screenshot of The GaggleAMP scheduling feature helps employees and stakeholders schedule their social media advocacy efforts on their time. Here they can pick and choose which messages they want to schedule, when they want to schedule them to go out, and their default preferences.Screenshot of Gaggle Managers, the term for the administrator of an employee advocacy program, can choose what types of activities to send to their employees and stakeholders. GaggleAMP offers over 50 different activities on any favorite social media networks. Some favorites are displayed here.Screenshot of Leaderboards allow sorting by reach and by points assigned to activities during certain timeframes. With leaderboards, employees and stakeholders can see how they are performing compared to their peers and also have the option to opt-out of the leaderboard.