Gallup Access vs. Jive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gallup Access
Score 9.9 out of 10
N/A
Gallup Access provides tailored advice and actionable next steps for managers and leaders. Leadership and HR teams can explore the data using reporting tools such as organization-wide visualizations and heat map comparisons. Slice and dice data in real time and generate ad hoc reports after employees complete a survey. Find patterns in the data using text analytics to group employees’ written feedback into sentiment and topic categories. Go…N/A
Jive
Score 8.7 out of 10
N/A
Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A
Pricing
Gallup AccessJive
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Gallup AccessJive
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Gallup AccessJive
Best Alternatives
Gallup AccessJive
Small Businesses
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HCL Connections
HCL Connections
Score 9.0 out of 10
Medium-sized Companies
Bonusly
Bonusly
Score 9.5 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
Nexthink
Nexthink
Score 7.3 out of 10
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Gallup AccessJive
Likelihood to Recommend
8.0
(2 ratings)
9.1
(37 ratings)
Likelihood to Renew
-
(0 ratings)
6.6
(17 ratings)
Usability
-
(0 ratings)
6.1
(4 ratings)
Availability
-
(0 ratings)
5.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
6.9
(2 ratings)
Online Training
-
(0 ratings)
5.0
(3 ratings)
Implementation Rating
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
Gallup AccessJive
Likelihood to Recommend
Gallup
I used Gallup Access for the CliftonStrengths assessment and I do believe it was a great platform for that to be on. However, it took me a second to figure out if I was on the correct website. I'm not sure how, but being able to easily see that taking the assessment on this website would be super helpful. I think I struggled with it because CliftonStrengths book was red and white and the website is black and green. Colors are important when people are looking for certain products.
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Aurea
It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
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Pros
Gallup
  • Analitycs
  • Surveys
  • Feedback
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Aurea
  • Individual design
  • Presence of Russian language (localization can be independently established)
  • You can configure several information tapes with different themes. One for work, the second for communication
  • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
  • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
  • Integrates with MS Office, Google Drive, Google Docs
  • There are all platforms (even Winphone and blackberry)
  • You can create forum threads
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Cons
Gallup
  • I want a drop down button available in all parts of the website on the upper left hand corner
  • I'd love to see major companies that use Gallup Access - might have more of a desire to use the website if name brands are on there
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Aurea
  • Search functionality is very weak
  • The information architecture and taxonomy doesnt allow for easy discoverability of content
  • It's hard to navigate the and find spaces/groups that I already know about
  • The main profile/interface does not allow easy access to key tasks or common tasks.
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Likelihood to Renew
Gallup
No answers on this topic
Aurea
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
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Usability
Gallup
No answers on this topic
Aurea
It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
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Reliability and Availability
Gallup
No answers on this topic
Aurea
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.
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Performance
Gallup
No answers on this topic
Aurea
The product worked as designed. It just didn't work for our needs.
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Support Rating
Gallup
No answers on this topic
Aurea
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
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Online Training
Gallup
No answers on this topic
Aurea
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
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Implementation Rating
Gallup
No answers on this topic
Aurea
If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
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Alternatives Considered
Gallup
GA is a very professional tool, in my past experience, other platforms had felt very lacking, they cover what is needed but GA has really lived up to the expectations, I was surprised by what it does and then some more, there are still some aspects that need more polishing but you get over them with time.
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Aurea
We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
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Return on Investment
Gallup
  • I can't give numbers yet but we have been able to split our most recent project up based on our strengths outlined by cliftonstrengths
  • Another positive impact is that we were able to bond as a team, we just got jumbled up and put on a new team so the ability to connect with our manager was really awesome
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Aurea
  • reduce email traffic
  • reduce amount of files/documents scattered & lost across shared drives
  • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
  • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
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ScreenShots

Gallup Access Screenshots

Screenshot of User dashboardScreenshot of Action planning toolScreenshot of Organizational Analytics toolScreenshot of Resources libraryScreenshot of Team Monitoring tool

Jive Screenshots

Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.