Likelihood to Recommend Great value for the money. Excellent for smaller agencies with multiple projects and teams in a smaller space. We can quickly roll out mobile displays to help with a particular deployment push or monitoring a clients website engagement. It's also useful for showing live data without requiring analytics to run reports from a CRM, etc.
Read full review If you've got multiple applications to pull data from, Zoho Analytics is key. As soon as you get beyond hundreds, and into thousands of rows, I'd say you need a tool like Zoho Analytics. We've used it to analyze millions of rows and the engine seems to work well. If you've been able to utilize Excel to create visualizations, you'll find Zoho Analytics to be much more user friendly, in my opinion
Read full review Pros User self-help - the video tutorials and a robust publicly accessible knowledgebase. Geckoboard can aggregate data from a number of other apps into a singular dashboard. Sleek, dark UI. Read full review It gives a single unified view everyday for our sales team to look at to track their progress and the progress of their peers in achieving the targets It helps Account Executives to analyse their sales pipeline and find out the score for each deal and any high potential deal that is not getting enough attention Some of our consultants have built very powerful stories on how and what impacts sales using storyboards and they are well understood by senior leadership Read full review Cons A bit more flexibility in the number of columns would be nice. Ability to scale to mobile device (web). App capabilities are missing on Android. Read full review Viewers are provided as "add-ons", this should be basic part of the package. Activity logs of every events is important for audit purpose. it should have been provided with every version. More generics and custom reports support. should be extensible Better aspects of Mobile views, UI/UX in small devices. Read full review Likelihood to Renew My company did not renew due to changes in the organization.
Jordan Zwick Business Analyst (Business Development/Market Valuation)
Read full review I'd give this an 11 if I could! As our business moves forward we hope to use Zoho Analytics more then we do now. Creating better reports and dashboards for our management team to evaluate the health of our business and to provide more insightful reports for our customers. The possibilities are endless with this tool
Read full review Usability With a simple interface and available templates, creating basic dashboards is easy. Obviously depending on the data you want to visualize, there may be higher learning curves. That being said, they have a huge amount of integrations and extensible frameworks. If you are using anything made in the past ten years there is an API function or integration that can get it talking to the platform. As such, it's pretty easy to hit the main data points you want and get it on a cheap display in front of your team.
Read full review Zoho Analytics for ease of use and the overall end-user experience. It helps in maintaining data base and creating customized logical data. Report preparation becomes easy, and the visual representation creates a magical presentation. The meaningful data help in business analytics and projections helpful for planning futuristic strategy with the help of Data modelling and figures
Dr. ROOPESH RAO Head Industry Institute Initiatives/Training and Placement Officer
Read full review Reliability and Availability ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.
Read full review Performance ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.
Read full review Support Rating The support levels vary based on the level of plan that you have but that's to be expected. Virtually everything except the Enterprise plan has basic chat/email support. While they are responsive they are not going to be much assistance in helping you figure out API calls or implementing 3rd party integrations. That is to be expected and the support community can pretty much get you in the right direction if you look.
Read full review The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick
Read full review Implementation Rating If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.
Read full review Alternatives Considered Domo is more robust. We do use both because Geckoboard is really easy to show the rest of our team without the need for additional licenses.
Read full review We used
Yellowfin for 1 year and it really doesn't compare to Zoho Analytics because it doesn't have the native integration with ManageEngine's tools and the customization is more technical, Zoho Analytics lets you create dashboards automatically, immediately when you connect the data source (no matter if that is a MSSQL database, URL or an XLS file), maybe you will require custom some details in the dashboard, but it's not compared to create it from zero.
Read full review Scalability I have not really had problems with the operation of the platform; when I accessed it, I managed to do the work in the ideal times. The statistical development responds very quickly to the user’s requirements, and it is easy to extract the data to make the particular combinations that interest the industry.
Read full review Return on Investment While we originally used this as an internal IS tool, we eventually have expanded it to be used by nearly every department. Because pricing is monthly, we can grow or decrease our usage based on our current client needs. Because it is low cost and easy to deploy, we can utilize it in place of considerable resources in analytics and reporting by delivering snapshots of data without pulling reports. Read full review The ability to create and refresh a report has helped to reduce over 50% of time required to prepare elaborate MIS on a monthly basis. It helped with analyzing data directly from the CRM and imported historical data at the same time. Read full review ScreenShots Zoho Analytics Screenshots