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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gem

    Score9.7 out of 10
    N/AGem is a recruiting platform that brings together ATS, CRM, sourcing, scheduling, and analytics — plus 800+ million profiles to source from — with AI built into every workflow.

    $300

    per month

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    GemSmartsheet
    Editions & Modules
    No answers on this topic
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    GemSmartsheet
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount for annual pricing.A discount is offered for annual billing.
    More Pricing Information
    Features
    GemSmartsheet
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Gem and Smartsheet
    Feature
    Gem
    7.6
    2 Ratings
    4% below category average
    Smartsheet
    -
    Ratings
    Job Requisition Management9.02 Ratings00 Ratings
    Company Website Posting6.01 Ratings00 Ratings
    Publish to Social Media7.01 Ratings00 Ratings
    Job Search Site Posting8.02 Ratings00 Ratings
    Customized Application Form8.52 Ratings00 Ratings
    Resume Management7.02 Ratings00 Ratings
    Duplicate Candidate Prevention4.02 Ratings00 Ratings
    Candidate Search9.02 Ratings00 Ratings
    Applicant Tracking8.52 Ratings00 Ratings
    Collaboration8.52 Ratings00 Ratings
    Task Creation and Delegation7.01 Ratings00 Ratings
    Email Templates8.02 Ratings00 Ratings
    User Permissions8.52 Ratings00 Ratings
    Notifications and Alerts8.02 Ratings00 Ratings
    Reporting7.02 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Gem and Smartsheet
    Feature
    Gem
    -
    Ratings
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Task Management00 Ratings9.8126 Ratings
    Resource Management00 Ratings10.0108 Ratings
    Gantt Charts00 Ratings9.0109 Ratings
    Scheduling00 Ratings9.8111 Ratings
    Workflow Automation00 Ratings9.2100 Ratings
    Team Collaboration00 Ratings10.0122 Ratings
    Support for Agile Methodology00 Ratings8.981 Ratings
    Support for Waterfall Methodology00 Ratings9.079 Ratings
    Document Management00 Ratings9.2101 Ratings
    Email integration00 Ratings9.0100 Ratings
    Mobile Access00 Ratings8.096 Ratings
    Timesheet Tracking00 Ratings9.762 Ratings
    Change request and Case Management00 Ratings8.169 Ratings
    Budget and Expense Management00 Ratings8.075 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Gem and Smartsheet
    Feature
    Gem
    -
    Ratings
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Quotes/estimates00 Ratings8.144 Ratings
    Invoicing00 Ratings7.537 Ratings
    Project & financial reporting00 Ratings8.760 Ratings
    Integration with accounting software00 Ratings7.332 Ratings
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    GemSmartsheet
    Small Businesses
    Crelate
    Score9.1 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GemSmartsheet
    Likelihood to Recommend
    9.5
    (13 ratings)
    9.3
    (146 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (24 ratings)
    Usability
    8.5
    (2 ratings)
    9.2
    (17 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.1
    (45 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (6 ratings)
    User Testimonials
    GemSmartsheet
    Likelihood to Recommend
    Gem
    Gem is a in my opinion a necessity for any TA team in this market. It's no longer possible to be competitive with just LinkedIn - it's easy for candidates to lose those messages. Gem allows you to get noticed by candidates and stay competitive in this market!
    Incentivized
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    Gem
    • He does great at the moment of follow up candidates.
    • It has a great AI that helps to automatically leave the status of the candidate depending on their response.
    • Save you a lot of time helping you to find the contact info of the candidate automatically.
    Incentivized
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Cons
    Gem
    • Gem's dashboards feature is still a work in progress. It's not incredibly intuitive and there aren't many ways to visualize data.
    • There are often discrepancies between what's in the ATS and what's in Gem and it requires troubleshooting.
    • It would be great if Gem could integrate with data from other sources such as LinkedIn Recruiter so we could see conversion rate data from there as well.
    Incentivized
    Read full review
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Likelihood to Renew
    Gem
    No answers on this topic
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Usability
    Gem
    For tech-savvy users, using Gem is a breeze. For users with less tech intelligence, the UI can be a bit clunky, and can take some training and adaptation to use properly - it's a very robust tool, but, options can feel a bit overwhelming if you're not sure of the exact location of what you're looking for
    Incentivized
    Read full review
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Support Rating
    Gem
    No answers on this topic
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
    Read full review
    Implementation Rating
    Gem
    No answers on this topic
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Alternatives Considered
    Gem
    Gem was able to allow more customization. We were able to see more into our current funnels. Easier to share and collaborate with others. Gem made email campaigns simpler and more customized. Gem took some of the LinkedIn inmail processes and automated them. Gem had better data and after some time got more accurate emails.
    Incentivized
    Read full review
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
    Read full review
    Return on Investment
    Gem
    • I have been able to reach out to more candidates since using Gem.
    • I have been more organized with responses since using Gem.
    • I am able to easily create new sequences using old sequences.
    Incentivized
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    ScreenShots

    Gem Screenshots

    Screenshot of an overview of how Gem brings together ATS, CRM, sourcing, scheduling, and analytics — plus 650+ million profiles to source from — with AI built into every workflow.Screenshot of the AI that surfaces the best matches during the application review process, streamlines collaboration with hiring teams, simplifies offer flows, and automates routine administrative tasks.Screenshot of the search tool, used to conduct searches across 650M+ profiles with AI that delivers the best matches for any role.Screenshot of where the AI finds optimal interview times, coordinates across time zones and calendars, and automates reminders — giving recruiters hours back to focus on candidate relationships.Screenshot of where to use AI to personalize messaging to each candidate’s unique characteristics. This can reach across multiple communication channels including SMS.Screenshot of an example of simplified candidate management. Gem’s interactive dashboard helps recruiters grab a quick, visual snapshot of their candidate pipeline, identify candidates that need immediate attention, and hold their hiring managers accountable to SLAs.