Genuity - GoGenuity.com vs. HCL BigFix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Genuity - GoGenuity.com
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
For managing assets, vendor spend, usage and contracts to strategic sourcing and spend analysis, Genuity is a Technology Business Management platform designed to enable teams to spend smarter and maximize the value of every dollar a business spends. Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. The vendor states that their goal is to level the playing field by shining a…
$29.99
per Company
HCL BigFix
Score 8.4 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
Pricing
Genuity - GoGenuity.comHCL BigFix
Editions & Modules
Genuity Platform - $29.99 One flat rate. Per company, per month.
$29.99
per Company
No answers on this topic
Offerings
Pricing Offerings
Genuity - GoGenuity.comHCL BigFix
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details$29.99 One flat rate. Per company, per month.
More Pricing Information
Community Pulse
Genuity - GoGenuity.comHCL BigFix
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User Ratings
Genuity - GoGenuity.comHCL BigFix
Likelihood to Recommend
8.5
(5 ratings)
9.0
(5 ratings)
Support Rating
-
(0 ratings)
6.0
(3 ratings)
User Testimonials
Genuity - GoGenuity.comHCL BigFix
Likelihood to Recommend
Genuity - GoGenuity.com
GoGenuity is great when someone wants a one-stop solution for all their needs, it has everything gelled in together so that you do not have to go to different vendors and buy different solutions. They have a very good telco service, they themselves provide SIP trunks, their billing is amazing & the best part is everything is on the cloud and can be easily managed/accessed with great security.
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HCLSoftware
HCL BigFix is well-suited:
  1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
  2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
  3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
    However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
  4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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Pros
Genuity - GoGenuity.com
  • Great UI
  • Good IT Helpdesk
  • Quick responses
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HCLSoftware
  • Software inventory.
  • Patch deployment.
  • Patch review.
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Cons
Genuity - GoGenuity.com
  • Ability to customize the view/dashboards even more
  • Ability to easily import large sets of old records using templates/predefined formats
  • Ability to attach documents/photos/additional paperwork with each asset
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HCLSoftware
  • The patching function is difficult for RedHat Linux servers, and can be improved.
  • The site configuration and access control appears to be cumbersome.
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Support Rating
Genuity - GoGenuity.com
No answers on this topic
HCLSoftware
Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
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Alternatives Considered
Genuity - GoGenuity.com
It was the price point and the quick support when i hit a block. compared to other vendors the price can get steep and they even limit you on the amount of assets you can hav. with genuity it's one price with no limits. And you can track vendors , contracts
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HCLSoftware
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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Return on Investment
Genuity - GoGenuity.com
  • One solution for all telco needs.
  • Easy billing.
  • Saved money as the client did not had to integrate different systems.
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HCLSoftware
  • When there is a need to patch a Windows System it has worked
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ScreenShots

Genuity - GoGenuity.com Screenshots

Screenshot of AssetsScreenshot of Saas & Vendor SpendScreenshot of HelpdeskScreenshot of Network MonitoringScreenshot of ContractsScreenshot of Telecom Expenses