Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GEP SMART
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
GEP SMART is a procurement platform, meant as an end-to-end unified procurement solution that provides synergy between finance and purchasing and process fluidity.N/A
PairSoft
Score 5.8 out of 10
N/A
PairSoft, the company formed from the March 2021 merger of PaperSave and Paramount Workplace, offers their eponymous procure-to-pay platform for the mid-market and enterprise, with close integration to Microsoft Dynamics, Blackbaud, Oracle, SAP, Acumatica, and Sage ERPs.N/A
Pricing
GEP SMARTPairSoft
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GEP SMARTPairSoft
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GEP SMARTPairSoft
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
GEP SMARTPairSoft
Small Businesses
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
Medium-sized Companies
Esker
Esker
Score 8.8 out of 10
Esker
Esker
Score 8.8 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.2 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GEP SMARTPairSoft
Likelihood to Recommend
7.3
(11 ratings)
5.0
(2 ratings)
Likelihood to Renew
7.3
(2 ratings)
-
(0 ratings)
Usability
7.1
(11 ratings)
8.0
(1 ratings)
Performance
6.7
(11 ratings)
8.0
(1 ratings)
Support Rating
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
7.3
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
GEP SMARTPairSoft
Likelihood to Recommend
GEP
They are starting to expand in the direct procurement area and it would be good to see continued offerings in this area. The GEP supplier portal is a great way for suppliers to maintain visibility and increase efficiencies without an additional charge to the supplier. It has a high ease of use.
Read full review
PairSoft (PaperSave + Paramount Workplace)
PaperSave is ideal for any fundraising company. Its ability to import spreadsheets from queries and import documents into constituent records is an invaluable tool for a fundraiser. Though the program sometimes has its hiccups, overall it serves its intended functions quite well.
Read full review
Pros
GEP
  • SMART is flexible and scalable.
  • The account team is there to listen client concerns and business needs.
  • The engineering team is willing to share their concepts in development and vet with their clients prior to production release. They value client feedback.
  • GEP has a lot of progressive thinkers and is willing to invest in new technology trends such as AI, Machine Learning, digital adoption, etc.
Read full review
PairSoft (PaperSave + Paramount Workplace)
  • Meta data assignment to documents
  • Easy UI
Read full review
Cons
GEP
  • Our organization has yet to take advantage of upgrading to the latest version of GEP SMART. The version that we are on does not make use of the full screen for the different internal windows and pop-up windows. I find it cumbersome to scroll left-right and up-down on the smaller windows when there is much real-estate on the screen that could optimize the user interface.
  • GEP SMART provides technical support but our vendors seem to have some difficulty logging in to their profiles and updating their information. Occasionally, the salesperson delegates to another internal member so we'll have to set up the new member with their log in.
  • The digital signature process requires that the signers of the agreement be defined before the agreement is routed for approval. Sometimes our vendors have a pool of signers that could sign the agreements and it can become a small challenge to change the signers after it has already been defined in GEP SMART.
Read full review
PairSoft (PaperSave + Paramount Workplace)
  • The interface could be updated.
  • The program sometimes will continue to run in the background after Raiser's Edge is closed.
  • Initial use can be a little confusing to learn.
Read full review
Likelihood to Renew
GEP
The tool is fantastic, but we are investigating a broader spend management solution at the moment which may mean we look in a different direction for this capability, most likely internally developed.
Read full review
PairSoft (PaperSave + Paramount Workplace)
No answers on this topic
Usability
GEP
The platform's usability compares favorably with those that it competes within the market. Our employees have not endured a stressful change management process because the tool is relatively intuitive. The advantage of being cloud-native and built with usability in mind from the get-go gives GEP a real advantage over many of its competitors.
Read full review
PairSoft (PaperSave + Paramount Workplace)
PaperSave is extremely easy to use and integrate into any fundraising office. If your company is using Blackbaud products, PaperSave will integrate seamlessly with Raiser's Edge and Raiser's Edge NXT. The ability to save documents to records seems like such a simple concept, but because Raiser's Edge doesn't offer this function in its own program, PaperSave is a life saver.
Read full review
Performance
GEP
I experience many issues in the UAT environment when the page is slow to load or will not load at all. I use the UAT environment to run training sessions to take potential users through all the functionality available. When the system is slow to load and keeps crashing it gives potential users a very bad first impression and significantly reduces the adoption rate.
Read full review
PairSoft (PaperSave + Paramount Workplace)
Similar to what I mentioned earlier in this review, the main pro of PaperSave for my company is its Raiser's Edge integration. The program loads immediately as soon as Raiser's Edge is launched so there's no need to open separate programs. The documents and queries loaded from PaperSave into Raiser's Edge were simple to upload and read.
Read full review
Support Rating
GEP
The support team is responsive, smart, and knowledgeable about their product and about our business needs. They are also flexible to respond to questions and find solutions to our requirements.
Read full review
PairSoft (PaperSave + Paramount Workplace)
No answers on this topic
Implementation Rating
GEP
Although we had encountered many bugs, GEP was able to address them quickly, and sent a technical person to sit in our hands-on training sessions to address bugs efficiently
Read full review
PairSoft (PaperSave + Paramount Workplace)
No answers on this topic
Alternatives Considered
GEP
We selected GEP SMART for its ability to offer a full end-to-end integrated source-to-pay solution, pricing, and ease of use. There was an implementation series offered by GEP, as well as flexibility, customization, account management team dedication, and the overall service and support.
Read full review
PairSoft (PaperSave + Paramount Workplace)
PaperSave works well in part due to its database integration functionality. It allows our team to use Raiser's Edge (our main tool as it's our constituent database) without having to constantly switch back and forth between programs. It's simple enough for new staff members to learn as part of their on-boarding process and hasn't caused any major issues for our team.
Read full review
Return on Investment
GEP
  • GEP SMART has improved our spend analytics speed by allowing analysis to be completed in minutes compared to days when we previously used Excel spreadsheets.
  • The SMART Sourcing (RFX) solution has greatly improved the consistency of our supplier quoting and information gathering process.
Read full review
PairSoft (PaperSave + Paramount Workplace)
  • Productive transaction documentation.
Read full review
ScreenShots

GEP SMART Screenshots

Screenshot of Landing PageScreenshot of Create Tasks and DocumentsScreenshot of Manage TasksScreenshot of Analytical ReportsScreenshot of Savings Projects - Tracking ResultsScreenshot of Spend Dashboard