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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GetResponse

    Score8.5 out of 10
    N/AGetResponse is an online marketing platform optimized for use by small businesses. It provides tools which support email marketing, autofunnel, landing pages, marketing automation, webinars, autoresponders, and enterprise marketing needs.

    $19

    per month

    Zoho Mail

    Score9.2 out of 10
    N/AZoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

    $1

    per user/per month

    Pricing
    GetResponseZoho Mail
    Editions & Modules
    FREE
    $0
    per month Up to 500 contacts
    Email Marketing
    $19
    per month Up to 1,000 contacts
    Marketing Automation
    $59
    per month Up to 1,000 contacts
    Ecommerce Marketing
    $69
    per month Up to 1,000 contacts
    MAX and MAX²
    Custom (contact sales)
    per year
    Mail Lite
    $1
    per user/per month
    Workplace
    $3
    per user/per month
    Mail Premium
    $4
    per user/per month
    Offerings
    Pricing Offerings
    GetResponseZoho Mail
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GetResponseZoho Mail
    Considered Both Products
    GetResponse
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    GetResponseZoho Mail
    Email & Online Marketing
    Comparison of Email & Online Marketing features of GetResponse and Zoho Mail
    Feature
    GetResponse
    8.9
    22 Ratings
    14% above category average
    Zoho Mail
    -
    Ratings
    WYSIWYG email editor9.021 Ratings00 Ratings
    Dynamic content8.016 Ratings00 Ratings
    Ability to test dynamic content8.715 Ratings00 Ratings
    Landing pages9.016 Ratings00 Ratings
    A/B testing9.019 Ratings00 Ratings
    Mobile optimization9.022 Ratings00 Ratings
    Email deliverability reporting10.022 Ratings00 Ratings
    List management9.021 Ratings00 Ratings
    Triggered drip sequences8.217 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of GetResponse and Zoho Mail
    Feature
    GetResponse
    9.0
    1 Ratings
    13% above category average
    Zoho Mail
    -
    Ratings
    Lead nurturing automation9.01 Ratings00 Ratings
    Lead scoring and grading9.01 Ratings00 Ratings
    Data quality management9.01 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of GetResponse and Zoho Mail
    Feature
    GetResponse
    9.0
    1 Ratings
    17% above category average
    Zoho Mail
    -
    Ratings
    Event/webinar marketing9.01 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of GetResponse and Zoho Mail
    Feature
    GetResponse
    9.0
    1 Ratings
    17% above category average
    Zoho Mail
    -
    Ratings
    Social profile integration9.01 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of GetResponse and Zoho Mail
    Feature
    GetResponse
    9.7
    22 Ratings
    26% above category average
    Zoho Mail
    -
    Ratings
    Dashboards10.022 Ratings00 Ratings
    Standard reports10.021 Ratings00 Ratings
    Custom reports9.016 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of GetResponse and Zoho Mail
    Feature
    GetResponse
    8.3
    1 Ratings
    8% above category average
    Zoho Mail
    -
    Ratings
    API10.01 Ratings00 Ratings
    Customizability9.01 Ratings00 Ratings
    Third-party software integrations6.01 Ratings00 Ratings
    Secure Email Gateway
    Comparison of Secure Email Gateway features of GetResponse and Zoho Mail
    Feature
    GetResponse
    -
    Ratings
    Zoho Mail
    8.5
    7 Ratings
    1% above category average
    Anti-malware00 Ratings9.57 Ratings
    Customizability00 Ratings9.17 Ratings
    Data Loss Protection00 Ratings7.96 Ratings
    Threat Detection00 Ratings7.06 Ratings
    Sandboxing00 Ratings6.53 Ratings
    End-to-End Encryption00 Ratings10.06 Ratings
    Management Tools00 Ratings9.57 Ratings
    Best Alternatives
    GetResponseZoho Mail
    Small Businesses
    Vbout
    Score9.9 out of 10
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GetResponseZoho Mail
    Likelihood to Recommend
    8.0
    (24 ratings)
    8.5
    (7 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    GetResponseZoho Mail
    Likelihood to Recommend
    GetResponse
    GetResponse is perfect for small to medium businesses. For a large business, it certainly could be used in some areas. One example would be for clients that are looking to get started with email marketing. I would not expect it to run a business as Salesforce or Keep. However, GetResponse is robust enough and has a solid suite of tools that would serve a medium or small business quite well. And of course, if a company is just looking for an email marketing solution GetResponse would be ideal. And to go even further, depending on the level of service you use, GetResponse has the potential to do things you might have been using separate tools for. Building funnels, the ability to host webinars, building landing pages. It's all there and it is priced very well.
    Incentivized
    Read full review
    Zoho
    If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
    Incentivized
    Read full review
    Pros
    GetResponse
    • Email creation—A simple interface and a variety of tools make it easy to create very attractive emails quickly.
    • List building—GetResponse is ideal for setting-up and using any number of segmented lists/
    • Forms and landing pages—These tools are also fairly strong, however, GetResponse (ironically) does not provide responsive forms for mobile, which I would think would be an urgent problem. They have so far not addressed it.
    • Customer support—Customer support via chat and email is strong. It's disappointing the company has pulled the plug on live phone-in support.
    Incentivized
    Read full review
    Zoho
    • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
    • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
    Incentivized
    Read full review
    Cons
    GetResponse
    • The email editor is kind of a nightmare. Elements don't move or behave how you'd expect, the font choices are limited and pretty lame, adding new elements is difficult or often impossible... the whole thing feels 5+ years outdated. Buggy, slow, and extremely limited in functionality.
    • The entire UI feels similarly outdated and slow--just seems like GetResponse hasn't kept up with the curve of the market in terms of performance or aesthetics.
    Incentivized
    Read full review
    Zoho
    • It does allow for notifications for various things, but I am not sure where to turn them all off
    • It only counts to 9 the unread email alert, then says 9+
    • Overall I don't think there is much they need to work on.
    Incentivized
    Read full review
    Likelihood to Renew
    GetResponse
    As I mentioned before. I believe that the platform is easy to use. Simple and easy process from start to finish. Email efficient and get to the client quickly. Catch errors that would prevent getting to where i need it to go. Overall great experience and would renew without question
    Read full review
    Zoho
    No answers on this topic
    Usability
    GetResponse
    No answers on this topic
    Zoho
    It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
    Incentivized
    Read full review
    Support Rating
    GetResponse
    Excellent general support. However, in case of an escalation, their turnaround time over email (follow through) can go higher
    Incentivized
    Read full review
    Zoho
    I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
    Incentivized
    Read full review
    Alternatives Considered
    GetResponse
    Not the top of the heap and certainly far from the bottom. GR is arguably one of the best solutions for Home based or small shops. It is out of the box whereas some of the others are not as complete or more difficult to unpack. It lacks some features but over-delivers on others.
    Incentivized
    Read full review
    Zoho
    Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
    Read full review
    Return on Investment
    GetResponse
    • Only negative. They cleaned our entire contact list.
    • We had to start over with Get Response. Now that they have forcefully freed us, we'll be redownloading our actual customer and prospect list from our CRM.
    • They will not refund us. We paid for a year and they gave us 5 months. So we are also out $5,000.
    Read full review
    Zoho
    • It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
    • Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
    • Allows you to manage and store internal and external communications
    Incentivized
    Read full review
    ScreenShots

    Zoho Mail Screenshots

    Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat