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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gist

    Score9.5 out of 10
    N/AGist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.

    $29

    per month

    Kartra

    Score9.8 out of 10
    N/AKartra is an all-in-one business platform to monetize knowledge and services online. The platform includes a suite of tools that help market and sell digital products–like pages, email marketing, membership sites, checkouts, and analytics.

    $99

    per month

    Pricing
    GistKartra
    Editions & Modules
    Professional
    $29.00
    per month
    Premium
    $99.00
    per month
    Starter
    $99
    per month
    Growth
    $189
    per month
    Professional
    $429
    per month
    Offerings
    Pricing Offerings
    GistKartra
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Save $240 a year on an annual Starter subscription. Save $480 a year on an annual Growth subscription. Save $1440 a year on an annual Professional subscription.
    More Pricing Information
    Community Pulse
    GistKartra
    Considered Both Products
    Gist
    No answer on this topic
    Genesis Digital
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    21 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    21 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    20 Answers
    No answers on this topic
    Features
    GistKartra
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Gist and Kartra
    Feature
    Gist
    8.9
    2 Ratings
    2% above category average
    Kartra
    -
    Ratings
    Chat history and transcripts8.92 Ratings00 Ratings
    Chat reporting8.92 Ratings00 Ratings
    Chat and web analytics8.92 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Gist and Kartra
    Feature
    Gist
    -
    Ratings
    Kartra
    9.0
    1 Ratings
    20% above category average
    WYSIWYG email editor00 Ratings8.01 Ratings
    Dynamic content00 Ratings9.01 Ratings
    Ability to test dynamic content00 Ratings8.01 Ratings
    Landing pages00 Ratings10.01 Ratings
    Mobile optimization00 Ratings9.01 Ratings
    Email deliverability reporting00 Ratings9.01 Ratings
    List management00 Ratings9.01 Ratings
    Triggered drip sequences00 Ratings10.01 Ratings
    Lead Management
    Comparison of Lead Management features of Gist and Kartra
    Feature
    Gist
    -
    Ratings
    Kartra
    8.5
    1 Ratings
    24% above category average
    Lead nurturing automation00 Ratings8.01 Ratings
    Data quality management00 Ratings9.01 Ratings
    Campaign Management
    Comparison of Campaign Management features of Gist and Kartra
    Feature
    Gist
    -
    Ratings
    Kartra
    8.0
    1 Ratings
    7% above category average
    Calendaring00 Ratings8.01 Ratings
    Event/webinar marketing00 Ratings8.01 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Gist and Kartra
    Feature
    Gist
    -
    Ratings
    Kartra
    7.0
    1 Ratings
    1% above category average
    Social profile integration00 Ratings7.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Gist and Kartra
    Feature
    Gist
    -
    Ratings
    Kartra
    9.0
    1 Ratings
    26% above category average
    Dashboards00 Ratings9.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Gist and Kartra
    Feature
    Gist
    -
    Ratings
    Kartra
    10.0
    1 Ratings
    61% above category average
    Customizability00 Ratings10.01 Ratings
    Best Alternatives
    GistKartra
    Small Businesses
    Olark
    Score10 out of 10
    HighLevel
    Score9.3 out of 10
    Medium-sized Companies
    Zoho SalesIQ
    Score9.7 out of 10
    LocaliQ
    Score8.6 out of 10
    Enterprises
    Genesys DX (discontinued)
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GistKartra
    Likelihood to Recommend
    9.5
    (112 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    GistKartra
    Likelihood to Recommend
    Gist
    If your marketing model is selling products, services, or SAAS where you are doing inbound marketing and your website will do most of the lead generation and conversion, this is a great product. From live chat, support, event tracking, and automation, you could almost put your entire business on autopilot. If your marketing model is mostly outreach to cold leads and conversion, this software currently does not have any type of sales stages or task generation. I would still use Gist for website inbound but use another software for outreach and cold leads then when they become a lead put them into Gist for marketing automation.
    Incentivized
    Read full review
    Genesis Digital
    Kartra is a great platform for a service-based business that needs a moderate cost solution and one-stop shop for their business needs. Kartra has a marketplace of professionals that can train and or get your services set up in the system. The access to Kartra experts is valuable since the platform does have a bit of a learning curve and is not user-friendly when just starting out.
    Incentivized
    Read full review
    Pros
    Gist
    • Customer service via a unified inbox so you dont have to separately monitor your twitter, Facebook or IG account for consumer communication there. Gist unified all into one inbox, better than anyone else I've seen in the market. They archive all communications and tie them back to a single user so you get unified customer history / data.
    • Marketing segmentation and automation: they track user history and behavior across the site and have super detailed segmenting capability, on par with ActiveCampaign's, but better I'd say. Better UI for the marketing admin person, and more unified data than in AC.
    • Live chat and chatbot. Usually it's either one or the other but with Gist you can do both seamlessly.
    Incentivized
    Read full review
    Genesis Digital
    • Email Marketing
    • Sales Pages
    • CRM
    • Payment processor
    Incentivized
    Read full review
    Cons
    Gist
    • Plan limits can be confusing. For example, there is a monthly charge for support and a monthly charge for "growth," plus there's a separate charge depending on how many contacts and seats you have. Perhaps this is normal in the industry, but it can make it a little challenging to understand the bill every month.
    • The vast amount of features means development will never be as fast as you'd like it to be (even though they release updates all the time). This may not actually be a valid concern, and it certainly isn't unique to Gist (who doesn't have a wishlist they're waiting on their favorite SaaS to get to?), but I do believe the likelihood of being stuck without your desired feature being developed goes up a lot as the product gets bigger and bigger.
    • Email deliverability has been less than perfect in the past, but it has improved drastically in the last year.
    Read full review
    Genesis Digital
    • Training and onboarding
    • Customer Service
    • Initial set up
    Incentivized
    Read full review
    Likelihood to Renew
    Gist
    Gist is a quite reliable service with a lot of added values. We don't need to pay for different Saas for these important features. If I had an issue the team was super responsive and helpful, that is essential for every business. The email delivery is great, so virtually no email has landed into spam folder
    Incentivized
    Read full review
    Genesis Digital
    No answers on this topic
    Usability
    Gist
    It’s pretty simple, but it does a lot so there are more complicated features which depend on an individuals ability for software implementation. I am not an IT expert and I’ve managed to implement everything myself, others that are more tech-minded may find everything easier.
    Read full review
    Genesis Digital
    No answers on this topic
    Support Rating
    Gist
    Fantastic support. Ask a question, get an answer within 24 hours every time. And sometimes within a few minutes. They've always come through for me, helpful and, even when it's an issue on my end, they point me in the right direction.
    Incentivized
    Read full review
    Genesis Digital
    No answers on this topic
    Alternatives Considered
    Gist
    Gist combines all our previous products into one application and adds many more features that would require more apps. Gist is excellent and a no-brainer all-in-one application when compared to having to manage multiple applications at higher cost. The support from the whole Gist team has been extremely responsive.
    Read full review
    Genesis Digital
    I switched from Teachable to Karta. Teachable was at a lower price point but I found it harder to use and didn't provide all of the features the Kartra offers. I also experienced holding on to funds for a long period of time after a transaction has been completed. I'm happy that I switched.
    Incentivized
    Read full review
    Return on Investment
    Gist
    • They are perfect for me as a someone who needs a lot of bang for the buck. The chat messenger device on my website alone has brought me new prospects that I did not have to spend money recruiting.
    • I am able to save hours of time with the automated emails that are GDPR compliant.
    • I don't have to pay for a designer to have excellent looking emails either.
    Read full review
    Genesis Digital
    • Great return on investment because you are able to get rid of many of the other programs you may be using.
    • Access to Kartra experts to get you up to speed on how to use the platform is a great value added within the Kartra marketplace. You can also add your services to the marketplace.
    • The CRM within Karta is top-notch. Allowing you to segment and tag your clients based on your own criteria.
    Incentivized
    Read full review
    ScreenShots

    Gist Screenshots

    Screenshot of Live ChatScreenshot of Email MarketingScreenshot of Marketing Automation WorkflowsScreenshot of Knowledge BaseScreenshot of Meetings