TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gist

    Score9.5 out of 10
    N/AGist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.

    $29

    per month

    SalesAi

    Score9.9 out of 10
    N/AKennected is a tool that simplifies the lead generation process by automating outreach, personalizing follow ups, to help build real relationships at scale, and helping to create new revenue streams. Kennected specializes in automating the prospecting and outreach process that is so time-consuming, via LinkedIn Automation. Kennected helps companies of all sizes, generate low-cost leads that convert into profitable customers.

    $89

    per month per user

    Pricing
    GistSalesAi
    Editions & Modules
    Professional
    $29.00
    per month
    Premium
    $99.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GistSalesAi
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GistSalesAi
    Considered Both Products
    Gist
    No answer on this topic
    SalesAi
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    21 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    21 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    20 Answers
    No answers on this topic
    Features
    GistSalesAi
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Gist and SalesAi
    Feature
    Gist
    8.9
    2 Ratings
    2% above category average
    SalesAi
    -
    Ratings
    Chat history and transcripts8.92 Ratings00 Ratings
    Chat reporting8.92 Ratings00 Ratings
    Chat and web analytics8.92 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Gist and SalesAi
    Feature
    Gist
    -
    Ratings
    SalesAi
    8.6
    2 Ratings
    12% above category average
    Lead nurturing automation00 Ratings10.02 Ratings
    Lead scoring and grading00 Ratings6.52 Ratings
    Data quality management00 Ratings8.02 Ratings
    Automated sales alerts and tasks00 Ratings7.01 Ratings
    Automated follow-ups00 Ratings10.02 Ratings
    Lead segmentation and distribution00 Ratings10.01 Ratings
    Lead Management Integrations
    Comparison of Lead Management Integrations features of Gist and SalesAi
    Feature
    Gist
    -
    Ratings
    SalesAi
    7.5
    2 Ratings
    0% below category average
    Integrations with CRMs00 Ratings5.02 Ratings
    Integrations with lead automation tools00 Ratings10.01 Ratings
    Conversion Rate Optimization
    Comparison of Conversion Rate Optimization features of Gist and SalesAi
    Feature
    Gist
    -
    Ratings
    SalesAi
    10.0
    2 Ratings
    19% above category average
    KPI analytics00 Ratings10.02 Ratings
    Drop-off analytics00 Ratings10.01 Ratings
    Form Building
    Comparison of Form Building features of Gist and SalesAi
    Feature
    Gist
    -
    Ratings
    SalesAi
    8.8
    2 Ratings
    5% above category average
    Drag & Drop editing00 Ratings10.02 Ratings
    Branding customization00 Ratings9.01 Ratings
    Different question types00 Ratings9.01 Ratings
    Conditional logic paths00 Ratings10.02 Ratings
    Embedded calculations00 Ratings8.01 Ratings
    Form templates00 Ratings8.52 Ratings
    Custom code00 Ratings8.01 Ratings
    Mobile responsiveness00 Ratings6.52 Ratings
    Date picker00 Ratings10.01 Ratings
    File upload00 Ratings10.01 Ratings
    Dynamic content00 Ratings8.02 Ratings
    Best Alternatives
    GistSalesAi
    Small Businesses
    Olark
    Score10 out of 10
    Dealfront
    Score8.4 out of 10
    Medium-sized Companies
    Zoho SalesIQ
    Score9.7 out of 10
    Dealfront
    Score8.4 out of 10
    Enterprises
    Genesys DX (discontinued)
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GistSalesAi
    Likelihood to Recommend
    9.5
    (112 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (4 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.6
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    GistSalesAi
    Likelihood to Recommend
    Gist
    If your marketing model is selling products, services, or SAAS where you are doing inbound marketing and your website will do most of the lead generation and conversion, this is a great product. From live chat, support, event tracking, and automation, you could almost put your entire business on autopilot. If your marketing model is mostly outreach to cold leads and conversion, this software currently does not have any type of sales stages or task generation. I would still use Gist for website inbound but use another software for outreach and cold leads then when they become a lead put them into Gist for marketing automation.
    Incentivized
    Read full review
    SalesAi
    Prospecting through LinkedIn. This tool allowed me to automate this entire process after creating the initial parameters. It was very cost effective and I would use it again in the future.
    Incentivized
    Read full review
    Pros
    Gist
    • Customer service via a unified inbox so you dont have to separately monitor your twitter, Facebook or IG account for consumer communication there. Gist unified all into one inbox, better than anyone else I've seen in the market. They archive all communications and tie them back to a single user so you get unified customer history / data.
    • Marketing segmentation and automation: they track user history and behavior across the site and have super detailed segmenting capability, on par with ActiveCampaign's, but better I'd say. Better UI for the marketing admin person, and more unified data than in AC.
    • Live chat and chatbot. Usually it's either one or the other but with Gist you can do both seamlessly.
    Incentivized
    Read full review
    SalesAi
    • Automates outreach
    • 10x our connections, follow-ups, and prospecting
    • Providers quality leads
    • Has an easy to use platform
    Incentivized
    Read full review
    Cons
    Gist
    • Plan limits can be confusing. For example, there is a monthly charge for support and a monthly charge for "growth," plus there's a separate charge depending on how many contacts and seats you have. Perhaps this is normal in the industry, but it can make it a little challenging to understand the bill every month.
    • The vast amount of features means development will never be as fast as you'd like it to be (even though they release updates all the time). This may not actually be a valid concern, and it certainly isn't unique to Gist (who doesn't have a wishlist they're waiting on their favorite SaaS to get to?), but I do believe the likelihood of being stuck without your desired feature being developed goes up a lot as the product gets bigger and bigger.
    • Email deliverability has been less than perfect in the past, but it has improved drastically in the last year.
    Read full review
    SalesAi
    • Giving false information to customers
    • Still charging months after a user cancels
    • Support team is wildly ineffective
    • Poor leadership
    Read full review
    Likelihood to Renew
    Gist
    Gist is a quite reliable service with a lot of added values. We don't need to pay for different Saas for these important features. If I had an issue the team was super responsive and helpful, that is essential for every business. The email delivery is great, so virtually no email has landed into spam folder
    Incentivized
    Read full review
    SalesAi
    No answers on this topic
    Usability
    Gist
    It’s pretty simple, but it does a lot so there are more complicated features which depend on an individuals ability for software implementation. I am not an IT expert and I’ve managed to implement everything myself, others that are more tech-minded may find everything easier.
    Read full review
    SalesAi
    So simple to use. This does not require any technical skills to implement. I think my kid could set up the work flow with ease
    Incentivized
    Read full review
    Support Rating
    Gist
    Fantastic support. Ask a question, get an answer within 24 hours every time. And sometimes within a few minutes. They've always come through for me, helpful and, even when it's an issue on my end, they point me in the right direction.
    Incentivized
    Read full review
    SalesAi
    No answers on this topic
    Alternatives Considered
    Gist
    Gist combines all our previous products into one application and adds many more features that would require more apps. Gist is excellent and a no-brainer all-in-one application when compared to having to manage multiple applications at higher cost. The support from the whole Gist team has been extremely responsive.
    Read full review
    SalesAi
    We've tried other outsourced leadgen tools and companies and they just don't deliver like Kennected has. Been customers for years now, and will continue to be a user of Kennected for the foreseeable future.
    Incentivized
    Read full review
    Return on Investment
    Gist
    • They are perfect for me as a someone who needs a lot of bang for the buck. The chat messenger device on my website alone has brought me new prospects that I did not have to spend money recruiting.
    • I am able to save hours of time with the automated emails that are GDPR compliant.
    • I don't have to pay for a designer to have excellent looking emails either.
    Read full review
    SalesAi
    • Has had a negative ROI for us
    • Spent months for nothing
    • Driving accounting nuts because we’re being charged after we cancelled
    Read full review
    ScreenShots

    Gist Screenshots

    Screenshot of Live ChatScreenshot of Email MarketingScreenshot of Marketing Automation WorkflowsScreenshot of Knowledge BaseScreenshot of Meetings